Hey Rodzilla, What do you mean the Internet is slowly grinding to a halt? I thought advances in server design were keeping pace with its...
Thanks, mate! No firewall, (yeh, I know) and I can still connect to the Internet, so I don't think my proxy settings are bad, but I'll check. Rob
I'm running version 1 (helps when supporting people who still have it). I have been trying for 2 days, manually and automatically, on all 3...
Hey, bowhuntr, Look at the HKLM\software\microsoft\windows\currentversion\run key. Does the data for the Nod32CC entry have a "DONTSHOW" flag...
One more suggestion, from a Goggle search: Close all open applications, including NOD32. Open Internet Explorer. Click the Tools menu, then...
I assume you checked that Outlook is your default mail client, and that there's nothing wrong with its installation that would prevent it from...
I heard about this somewhere; maybe in another part of this forum. The MBR (Master Boot Record) error sometimes happens if a DVD drive or memory...
Again, from the customer point of view, do I have to buy 15 different products to protect myself from the same kind of problem? I think viruses,...
It's a customer relations thing. Customers generally don't know the difference between a virus, a worm, a hijack, etc. They just know eset is...
yeah, what he said......... Paolo isn't even an eset employee, and he's writing the only eset cleaners I know about...... :o ??? :(
Hi, Pieter, Well, lucky is not my goal. :P I'm sorry I didn't follow your lead, even though it turned out ok. How is Merijn doing with the...
Unfortunately, I decided to send her the Symantec tool instead of HijackThis before Sig even posted, so I read Pieter's post with chagrin. The...
Danke, Pieter, Will do. I'm putting together something to mail to her now, and will come back when I have the log. Rob
Hi, Does Eset have a cleaner for the October 1 QHosts trojan? Paolo, are you listening? ;) I've got a customer with this trojan, and...
Fixed her right up - went like silk. She's now a happy camper. Thanks again, Martin!! Rob :) - :D - ;D
Sure thing.....
Will do - thanks for your time! :)
Thanks, Martin. P.S. Are you clairvoyant? How did you know what version she was using?
No, I mean the rationale behind uninstalling to fix the "File not found". Do you suspect a corrupt file, or a bad registry entry? With the...
Okay, I'll tell her to do that. If you have time, what's the rationale behind this fix? thanks, Rob
Thanks for answering! I have a reg file Mark Zeman sent me to help clean the registry - is there a specific entry I need to pay attention to?
Customer renewed for 1 year of service. System doesn't update. She has tried using both her new and old user names and passwords. The window...
Separate names with a comma.