PM sent.
It crashed again but no log files were generated. :(
I enabled complete dumps and let the computer go to idle state. The Eset service crashed several times and left several message boxes on the...
I have recently enabled idle-state scanning in ESS 6.0.308.0 When I come back to the computer after it has been idle for a while there are...
In Outlook 2013 got to File > Options > Add-Ins > Manage Add-Ins and uncheck the box for Eset Outlook Add-In. Re-start Outlook and automatic...
I spoke too soon. The error is back again today. :(
There is no way that anyone in their right mind can rate McAfee above Eset! At work we used to have NOD32 on our PCs, but the idiots in our IT...
Does that mean that there will be a new release of ESS 5 with all of these modules included as the "officially supported" release for Windows 8,...
I assumed that Eset would release a new version that is officially "Windows 8 compatible" by the time that Windows 8 becomes available to the...
This error seems to have gone away in the last few days with ESS 6 on Windows 8 (x64) RTM. I guess that one of the new pre-release or release...
I sent the pcap log and exported firewall log to Eset via the Contact Customer Care Web page on September 3. The case number is #922683.
Following the advice from Eset Customer Support I added the address range of my local LAN into the Trusted Zone. I’ve also added this address...
I have opened a support ticket and submitted the required information as per your instructions.
Update: When I disable self-defense I was able to create the Registry key.
I tried to create the WriteBlockedToPcap DWORD value in the @MyProfile key as detailed in the article and Regedit would not create the key even...
My computer can boot into either Windows 8 Pro (x64) RTM or Windows 7 (x64). On Windows 8 I get repeated "ARP cache poisoning attack" errors...
I get exactly the same problem running ESS 5.2.9.1 on Windows 8 Pro (x64) RTM. I have pre-release updates enabled.
I use Outlook 2010 on Windows 7 x64 and ESS 4.2.40.0. I am using IMAP protocol to connect to my ISP's email server. (Sky use a branded version of...
Email has been sent to samples@eset.com.
The trojan described here is not detected by NOD32. My colleague who got the virus is running NOD32 4.0.474 on Windows XP Pro SP3. He got it...
I only get firewall module 1054 if I enable pre-release updates. If I disable this option and do an update then the firewall module reverts...
Unfortunately 4.0.467 did not contain a fully Windows 7 compatible firewall. The recent test builds of the firewall module 1052, 1053 and 1054 are...
cssoz is there really a version 4.0.647 or is that just a typo in your signature for 4.0.467? Those of us with test mode ("enable pre-release...
Does ESS 4.0.467 contain the Windows 7 compatibility fixes such as the 1052 firewall and a fix for doing an in-place upgrade from Vista to Windows...
Anti-Stealth support module: 1012 (20090526) Self-defense support module : 1006 (20090513) are new and don't seem to be downloaded to those of...
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