Test will be running 'till any item will be send from device (ip, location, screenshot or webcam). If your device is not connected to internet...
can you pm me your device name? thx
No, account in AT portal is stand-alone, and doesn't affect your license...
I'm not sure, but I think, that phantom account is created after that you set device as stolen (and after rebooting).
Phantom account is activated only if device is set as stolen. Did you set your device as stolen? regards peter
That seems like you have configured AT, but haven't add the device in. I'll investigate where the problem might be. peter EDIT: Try to disable...
Try to set up your credentials exactly as you have registered it (if any uppercase characters in email address). Let me know, if it work. peter...
can you make a screenshot when you're going to add device to antitheft from ESS?
I don't think, that someone changed your pass. Entering password is case sensitive, so you need to be sure, you have entered the right one (if...
Mail should be delivered within few minutes. Maybe unnecessary question, but have you looked up in your spam folder? peter
It seems, that you've created another account for your device. Follow this link to see how to add device into antitheft....
After you've created eset account and confirmed account registration, you need to add device to antitheft. Follow this link...
You should now sign in your created account. see http://kb.eset.com/esetkb/index?page=content&id=SOLN3158 for detailed process info. Ther's no...
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