Been there, done that back in March. The response from the support team at Paragon was - ----------------------- Sorry for delayed response....
I now use HDM12 Boot Media (the new WinPE) to do my Backup's and an External USB3 HDD. Since it won't work with USB3, I plug the drive into USB2....
If you are using WinPE (Windows Boot media) then unfortunately this is a known problem with HDM 11 and HDM 12 all versions and updates...
Furthermore to my posts ^ Paragon Disk Manager Suite 12 version 10.0.19.15177 has the same USB 3.0 problem.
Latest update from Paragon Tech Support, saying they have found the problem - << Most of wizards and Advanced Launcher (but not Driver loader)...
Tech support was in contact quite promptly and we had a number of communications back and forth but alas nothing since my last on the 8th. They...
Just an update, Paragon Tech support asked me to send them the log files by using the "Log Saver" option in the 'Advanced Launcher' - I don't know...
Yes it was disappointing the Paragon WinPE and the "Roll-your-own" WinPE methods both had the same problem. In the "Roll-your-own" WinPE there are...
Left something out? The first time I tried just downloading the Paragon WinPE ISO (Paragon-201-PEE_WinPERCD_10.0.17.13908_001.iso) and followed...
I don't think this is a driver issue after the last lot of tests I did. Separated the inf file into a Controller and a Hub inf, booted into...
Thanks again. If you could also post your Hub inf too, that would be a big help. Then I can easily compare and make my two inf's.
Hi and Thanks for your help with this, it's really appreciated. Attached is a screen shot of the USB section of the Device Manager which show...
The Etron Driver appears to have only one inf. These are the files listed in the x86 directory. DIFxAPI.dll, EtronHub3.sys, etronxhci.cat,...
Hi just hoping someone has had success with Etron USB 3.0 drivers and Paragon WinPE. I load the 32bit driver using the Driver Load option but when...
I've been using Paragon Hard Disk Manager 11 Suite to both Backup and Restore my OCZ Vertex 3 120G SSD which has been great. However I...
Hi, I'm using Paragon Hard Disk Manager 11 Suite to both Backup and Restore my OCZ Vertex 3 120G SSD. I have used it 3 times so far and each...
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