The new SP5.1 is released, here is the changelog: http://www.kingsoftsecurity.com/forum/viewtopic.php?f=9&t=1032
I'm quite sorry about it. After updating, it should be already updated to sp5, EVEN it shows 4.0 on the label. Please check the settings - boundry...
Please press F5 to refresh your browser, because the download link is always the same, and browser stores cache for the same link. I installed the...
Hello guys, KAV2012 SP5.0 is released, hope you will enjoy it. Here it is: http://www.kingsoftsecurity.com/forum/viewtopic.php?f=9&t=952
Hello gery, is it possible to resend the email again? Too many mails are coming in everyday, so please put a specification on title. Let me check...
Every false positive reported via email is analyzed and fixed within hours(during working days), and replied after fixed. Did you report false...
Could you please give the version of Kingsoft and Kaspersky which you got BSOD. A Dump file is much appreciated. We've tested Kingsoft Antivirus...
Hello gery, did you use the built-in reporter or report it via our forum? Only the most frequently reported file via built-in reporter will be...
Really? We'll check this issue and fix it in later updates.
Hmm, actually, we're experiencing a bad time now. We plan to add Avira as an additional engine in 2013, and release a preview version of it (the...
Because the number of our end users is large, it's impossible to check all of the fp reported. Only the file been reported more than others will...
I'm sorry, I meant the url of the VT result, or the md5 of the 2 files. And it's better the you send me the 2 files which been reported.
Could you please share the virustotal result pages for these 2 files? Thanks.
Why do you think it's false positive? I've checked the registry and noticed, the reported Run entry pointed to KiesAirMessage.exe, which doesn't...
Yes, we plan to register KAV as antispyware, in next release.
Both OK.
Hello guys, the new version is released, here it is: http://www.kingsoftsecurity.com/forum/viewtopic.php?f=9&t=850
Quite weird. Hope you won't get that issue again.
What OS are you using? How long had you use KAV alongside RoboScan before you noticed this issue?
Yes, we start working on this.
They are the false positives of ESET. When KAV update failed, it will ping several servers to check the Internet connection of users, and return...
Nice. Feel free to contact us if you have problems. :)
Yes, that extention is used for anti-phishing, but he feature we can not provided now.
There is no need to use extensions to enable web defense for Chrome now, so we've removed the extension installation.
There are some members posted a question about anti-hacker on our forum, maybe others here also have that question. Anti-Hacker is different...
Separate names with a comma.