Hi Howard, Is it possible for you to test the product on a fresh install of Windows 2000 to rule out software problems? This appears to be a...
Hi Howard, When you use Add New Program from Add/Remove Programs, your system is temporarily placed into "Install Mode" which reduces conflicts...
Hi olrac, I apologize for the delayed response. Since the destination drive is new, you most likely have a problem with the source...
Hi lunalobo, As SIW has mentioned, the Incremental Backup is strictly for file-based backups. You can create a 'File Compliment' to a...
Hi Marley, There are two Recovery CD's included with the latest Paragon products. The Standard CD is created through the main application...
You're welcome. Thanks for choosing Paragon!
Hi Beemusic, The update does make it Windows 7 compatible, but Drive Backup 9 is not capable of mounting images under any 64-bit OS. It isn't...
When you click the Get Free Serial button the installer goes the end and you have to relaunch it to enter your Key/Serial once you receive it. I...
Hi primal23, Are you referring specifically to the Paragon Remote Management component, or do you want to install the full Drive Backup 9...
Hi lanker, The First Track is the beginning section of your hard disk that contains your Master Boot Record. The MBR is required for Windows...
Re: Degrag Wipes Out Vista Boot Rec Hi PhilK, Sometimes this problem is encountered when attempting to use our restart environment to carry...
Hi capaneus, You can send me a private message as well and I will reply with the links.
Hi capaneus, I'm sorry for the inconvenience you have encountered. This problem was discovered and fixed in Drive Backup 8.5, but it seems...
Hi nodsirrah, When you are restoring from a differential, simply point to the differential backup and it will automatically pull down the...
Hi Guys, Please have a look at the following document: http://www.wilderssecurity.com/attachment.php?attachmentid=212991&d=1255648260 This has...
Hi BMErdin, If you create a CD/DVD backup when booted from the Standard Recovery CD, the discs do not have the boot environment written to...
Hi capaneus, The incremental backup option is strictly for file-based backups, and does include the entire system state. This does not sound...
Hi Chaos, There's definately a problem either with VSS itself, or some conflict over VSS. When you apply a backup, you should see the VSS...
Re: While start PC I got a new Menue Hi Caos, Try disabling the Windows integrated System Restore. Windows 7 has a feature to do 'Previous...
Hi Hutch819, The wizard requires that the two partitions be adjacent and of the same type (i.e. primary partition or logical drive). Please...
Hi E-Buzz, While you cannot mount images under 64-bit Windows, you can mount an image OF a 64-bit OS from 32-bit Windows. There are two...
Hi veeblefetzer, Are you using any disk encryption software by chance? If not, run CHKDSK /f and possibly CHKDSK /R as Tommy suggested to...
Hi bman412, The Backup Capsule can only be created or reconfigured using the Windows installed version, or the Advanced WinPE Recovery CD....
Hi bman412, To help determine where the problem lies, please try mounting this archive using another system if possible. Also, as Tommy...
Hi bhtpoc, Updating the MBR should remove this from your startup. Fix the MBR using the Paragon Standard Recovery CD (Linux/DOS): -Boot...
Separate names with a comma.