Hello, The real-time scanner cannot be disabled between reboots. You will have to right-click the icon and disable like you have been doing.
I would recommend clearing the update cache and then updating again. http://kb.eset.com/esetkb/index?page=content&id=SOLN98
Hello Vocalpoint, I have not heard of any others having the same issues with recent updates. I would recommend reinstalling the software to see...
Hello MAD King, The icon may be hidden due to not being used very often. Please try the steps in the microsoft article below to see if this...
Hello chrisf, What version of the ESET software are you running? If it's anything before 4.0.467, I would recommend upgrading to that to see if...
The difference between active and passive modes are the reason passive works for you while using the ESET Software. Active mode: The server...
Hello, The path you tried to add: \Device\HarddiskVolumeShadowCopy* is not a valid path. It needs to be an actual file path.
Hello doxavita, The interruption or difficulty you described may be a result of the Web Access Protection feature. 1. Open the main program...
Hello winchester73, The C:\A\ and C:\B\ indicate folders on your hard drive. Do you have hidden files and folders being displayed? If so, do...
Hello sasiki, Have you tried reinstalling the ESET software? If that does not work, then I would try adjusting protocol filtering. Try changing...
Hello dave7802, There is not a way to enable and disable the AV software remotely, but to keep them from disabling it at all, you should...
Hello mattytun1514, If you are having trouble after installing the software, make sure you have completely removed any previous antivirus...
Hello aluminex, You can actually use ERA to do the uninstall even though they are not showing up in the clients list. All you need to do is run...
hello chrisf, Thanks for the info about this issue. It seems that update 4521 was the one causing some issues like the one you ran into. The...
Hello davemcl, Thanks for the heads up about this issue. I have not seen this error before, but now I know what will solve it if I do run into it.
Hello iDen, When you are editing the XML file, you change the update server from Choose automatically to <Custom update server>. Once you...
If Windows Search is indexing, then it will slow down performance. Every file it touches is scanned by the ESET software first. You should try...
Hello aluminex, The einstaller is sent initially, which determines which package needs to be installed. Then it retreives the correct one from...
Hello Marv, The protocol filtering mechanism may be causing the slow network activity that you are experiencing. I would try modifying the...
That would be the fastest and most complete way of doing it. However, if you lose any connectivity after restoring the defaults, you will need to...
You don't want to go below Protocol Filtering, you want to choose it and then the options to set will be on the right-hand side of the window.
Hello eezdva, I would recommend installing the latest version of the ESET software and your firewall as well. After running a test with a fresh...
Hello wachusett, When you push a task out to clients, they will not get it until they check in to the RA server. The default time for this is 5...
Hello Yoshman, The interruption or difficulty you described may be a result of the Web Access Protection feature. 1. Open the main program...
Hello DesertRat, The self defense module keeps the ESET files, folders, services, drivers, and registry entries from being modified and/or...
Separate names with a comma.