Hello, SmackyTheFrog is correct about the software using the definitions that are packaged with it and then checking for updates once it is...
Hello, I would recommend running the Uninstall Utility located here. Even if you did not have ESET installed previously it is just one thing to...
Hello gadry, If you have any type of infection that is not being removed, submitting a support case is probably the best course of action....
If the registry is already set to the new temp directory, you will need to create a new folder and set the registry to point to that one. Since...
Hello Nobel, I have tried the link you supplied and it worked just fine with 4.0.467 on my machine. I would suggest upgrading to the latest...
Hello, The only way to work with XML configurations on client machines is to use ESET Remote Administrator. SmackyTheFrog has the right idea to...
Hello, If you disable Outlook integration on the client, will it allow you to save the file? This will determine if the ESET email integration...
You should check to make sure any drivers that may have been leftover by previous AV are removed. Device Manager hides these by default, but if...
Hello, The most common reason behind the symptoms you see are due to previous antivirus. Sometimes the conflict can show up when installing the...
In that case, I would recommend upgrading the server to the latest build of 4.0 and following all the steps in the knowledgebase articles I suggested.
Hello, Sometimes this type of issue can be resolved by updating the network card driver, but in your case, there may not be a new version for...
Hello, Make sure you have the ESET software on the server set with the recommended server settings by following the steps in the article below....
Hello, The first Knowledgebase article below has information on adding exclusions to the real-time scanner. The second article is for changing...
Hello stimulator32, We could not replicate the issue you are having. Do you have the latest build installed? If not, please download the latest...
Hello GaGa25, We apologize for the inconvenience. We do recommend that users do not install a software firewall on a server, as the main...
Hello graeme122, Try booting to the Windows CD after turning the machine off and then use the FIXMBR command to rebuild the master boot record....
Hello jarkenx6, In the Configuration Editor there is an option to block URLs. This can be found under: ESET Smart Security, ESET NOD32...
Hello aqtech, File-level scanning of some email servers, backup software, gaming applications, etc. can occasionally cause abnormal system...
Hello etocoffee, You can't push out anything other than the ESET software or configurations through the ERA. You could schedule the clients to...
Hello Jenee, ESET Smart Security can sometimes see communication from a device or another machine as a type of attack. I would recommend trying...
Hello tcstech, Check out the Knowledgebase article below for information on clearing the update cache. This should fix the error you are...
Hello Jolo, A new build is avaliable from the website that has a fix for saving files in Windows 7. This may solve the issue you see.
Hello soozan2, ESET does not have Sharepoint integration. The Sharepoint database is not scanned.
Hello ryanmcadler, You should check out the Knowledgebase article below for the recommended server settings. Exclusing the backup software is...
Hello siljaline, We haven't seen this happening with other users and if it only happened once, I would say it's not something to worry about....
Separate names with a comma.
