Hello, Any time you try to access a webpage (ie: google.com, yahoo.com, msn.com) the computer has to first ask the DNS server where it is. This...
It sounds like there may be an issue with the built in HTTP server on the ESET Remote Admin Server. Try changing the port on the server and...
Hello, When you say "fully updated SmartSecurity" do you mean the latest build? If you are not using 4.0.474 then I would recommend downloading...
Hello Wenson, Check the replication settings in your servers to make sure they are configured correctly. This can happen if replication is not...
Hello, When you say that you do a manual update, what exactly do you mean by that? What are the steps you take to allow the clients to update...
Hello, The previous posts are correct, one license per computer. If you are going to have the ESET installed on all 4 machines, you will need 4...
As long as both Operating Systems are not running at the same time, this is fine. Dual boot machines only need one license.
Hello kalu, When downloading updates, it is more effecient to have the other clients download their updates from the ESET servers than through...
Importing an xml config file into an existing client is only possible through the Remote Admin Console for 2.7 clients. It is not possible to...
Hello, The xml file needs to be named NOD32.XML and should be in the same folder as the setup file. You should specify the /SILENTMODE switch...
I have used a modified Possible virus outbreak rule and just modified it to: Threat Log; Level 4 - Above + Diagnostic; 1 occurrences in 10...
Hello brucefan, Try to locate the executable file for Windows Search and exclude it from the real-time scanner. This will let it index files...
Hello Eric, Previous antivirus software not removed completely is one issue that seems to cause the most odd symptoms. Some other issues I have...
Hello, Which Notification rule are you using? If you use the possible virus outbreak rule, it should not show previous messages at all. It...
I missed that before. Using the correct version is important.
Hello, Excluding files according to the article is keeping the real-time scanner from scanning them. This would be the same as the term...
I'm with jimwillsher and think it's probably due to previous antivirus. Most of the time if the machine locks up after installing ESET, it's...
Hello, When you received the email with the license info (username and password) there should have been a file attached. If there was not, you...
You should never have that many clients with errors like those. If that does happen, there is most likely an issue somewhere other than the...
In the Advanced Setup, there is a section under Web access protection called Active mode. If you have your web browser checked in this section, it...
The errors in your screenshot are critical warnings because they are not update errors that will clear once the client does update. The client...
Hello, Your username and password allows you to download any version of that particular product: 3.0, 4.0 and 2.7. Your username is your...
Hello aluminex, If you set the verbosity high, you can have it only send emails when an infection is detected. That way if there are errors...
I'm having trouble replicating the issue. If you temporarily disable Web access protection will the camera display properly? This would help us...
Hello, On a machine that is infected before installing antivirus, many issues can exist that antivirus can not address. One area that...
Separate names with a comma.
