Prevx1 Release v2.0.4 Build 19

Hi all,

Let me explain the rationale behind the staggered releases of Prevx1 and let you know where we are currently.

When we have a new release, we first place it on Prevx1-R Beta community as an update. At this point we assume that the Prevx1-R users are running the last version only, so we only have to ensure that the uprade is smooth from that version.

Once we are happy with the feedback from the beta community, we then release it to the full Prevx1 community as a new installation only. Again, this is to keep it simple. A new installation doesn't have to worry about existing versions. New users (of which there are many thousands a day) start on the latest possible version.

We then focus QA on testing the upgrade paths from all currently supported versions. This takes some time, so the update for existing users comes out few days after the new installer. As soon as the updater has passed QA it is released to the Prevx1 community for the automatic and manual update process.

2.0.4.19 will be released as a general update as soon as it clears QA.
Whether you wait for the update or uninstall and reinstall manually is entirely up to you.

Regards,

ghiser1

 

Ehm, well that "next" is a left over from a previous announcement... than they have released it (Prevx1R update and Prevx1 Installer only) but left that "next" in the message...

and.. see also ghiser1 explanation of how is the process of publishing...

Cheers,
Fax

 

Ghiser1 thankyou.

 

Thanks for clearing that up Ghiser1. I was a bit confused why there was a new install required.
I can tell you that all is running well with the new version so far

 

All is well here too. Have not had a single hic-up on the Mrs.`s PC sence doing a fresh install. The first spare change I come across go`s into the purchase of a full version.

 

Just for info'....mine has just autoupdated to the new version

 

Running nicely last couple of days. One problem i've found is that I have auto updates set to 'Disabled' but it has just popped up a message saying something like "Update downloaded. Click ok to apply update". So it appears even though I have it set to disabled it's actually taking no notice and "Doing it's own thing". Just wonder what else it's doing without my permission

muf

 

That is curious. Depending on the firewall you are running, if any, you could always block it until a time of your choosing. Although with an application of this type that relys on keeping current I am not sure why you would not want auto-updates. Have you contacted them concerning this?

 

Prevx1 should be discussed in the AV section now.

 

The reason i don't want auto updates is because the last version upgrade prior to this one kept BSODing my pc every boot up. I had to remove it in safe mode to get system stability. So i'd like to leave it until i'm confident there are no bugs and then i'll update at my convenience.

Now database updates are different. I'd be happy to get those automatically but Prevx doesn't distinquish what you are getting. It simply tells you it's downloaded an update. Once you ok it you then find out if it's a version upgrade or a definition update. Really there should be an option to tick for something like "Always ask before downloading a new version". This way it tells you there is one available but it's up to the user to say yes or no. A much better way to handle things IMHO.

muf

 

Understood. Actually after I asked, I wished I had not. The only programs I have set to auto-update on any of my PCs` are the AVs` and Prevx, which I only run on the wifes PC. (I know she would never remember to do it manually)

 

Your position is certainly understandable, but just so you know this new version specifically addresses that, and we have not had any reports of major problems (nor seen any in testing, which I have about 6 or 7 installs here, including virutal machines).

 

Yes, I know that. I'm using the current version. To expand on what I said. I would like to decide whether to install a version update or not. Maybe this current build works ok but I expect the previous one was released in the 'belief' that it was ok. It turned out it wasn't. Who's to say the next build won't have similar problems? Whenever a vendor brings out a new version I always wait at least a few days just to be sure no 'obvious' flaws come out in the wash. Without the ability within Prevx to control these updates it leaves us users at the mercy of the Prevx developers. I stand by what I said. There should be an option within Prevx that allows a 'prompt' that there is a new version. Without this we are being forced to ingest the latest build. In a way, doing it this way makes me feel like i'm beta testing for Prevx but without the benefits that a beta tester gets. i.e free licences etc.

muf

 

Agree Absolutely.

With respect to PX coders, they cannot possibly know all the set-ups they are installing into, neither can they be aware of any changes made to individuals set-ups since last install

(Heh; unless there is something we dont know lol)

Every other utility gives me an option to either "Download and install" or "Install later"

This obviously gives ME a chance to save image or snapshot prior to new install, or install into test snapshot.

Despite every effort made by testers from the/any vendors, there is a long and glorious history of Winboxes borking after installs and unexpected software glitches which can be associated, lol, with nasty coronary spasm when they arise, PARTICULARLY if there is no u.t.d back-up.

Personally I tend to wait for a while and check the fora for any untoward issues that may pop-up prior to installing new versions of anything. There are way better testers than me out there.

So: message to PX: may we have option for utility update/install at OUR discretion rather than yours as first option please
Not because of any errors or not on your part, but issues for us.
Regards

 

Issues with Avira and Prevx1 are now resolved. Good work guys.

 

Muf: Your position is understandable, I just wanted to make sure you knew

That's pretty much it, each and every machine is unique to some degree. 2.0.3 b37 was indeed beta tested before being released. Either the "R" users that encountered this simply uninstalled and didn't report the issues or nobody encountered it. I didn't get to test that build as much as I would have liked, but I didn't encounter the issue in the testing that I did do. Unfortunately this one slipped through the cracks, but I'm sure others can attest to the fact that this kind of issue is the exception, and is something we are certainly taking measures to ensure does not happen again. The latest version (2.0.4. b14) has been tested much more carefully and we are getting a lot of positive reports. Those currently dealing with issues with 2.0.3 b34 are strongly encouraged to update to the latest, but if they have been resolved in other ways (such as reverting to a previous version) then it is certainly understandable if it's prefered to wait to hear others' experiences.

 

Unless you've set to the option to "Perform Updates Unattended", it should indeed be asking you if you wish to install or not. Only if you set that option (it's not set by default) should it be installing automatically. There's no reason you shouldn't be able to decline to install the update and then click the "Check for Updates" to install the update at your leisure.

 

@Notok

Actually I have that option: "Perform Updates Unattended" unchecked.

Nevertheless, when I hit the "check for updates" option, the new version was dl'ed and installed and the next pop-up asked me to restart for completion of install

That is not what I mean by 'user option' to install.

There was no pop-up for: "There is a new version available do you want to install?"

 

Hmmm...I don't know why I've never mentioned it. The lack of a 'manual updates' option bugs the hell out of me (as it must do with anyone that uses any program similar to ShadowUser)

 

Notok,

Take a look at this screenshot. With all intents and purposes I should not get updates and get no prompts from Prevx regarding updates. I expect the only way I could get an update is by clicking that "Check for updates" button. It doesn't work! Two days ago Prevx popped up saying it had downloaded and installed the latest update and would need to close and restart to apply it. WHERE was the prompt? WHY did it download and apply it? Maybe i'm missing something here but those settings look remarkably like it can't do jack without my say-so. But it's doing it's own thing. Ignoring the settings and obtaining the updates regardless of my settings. I'm getting really narked with it now. I really like the app and want to keep it but this needs fixing, fast or i'll fire it into orbit.

muf

 

Guys,

This is top of the agenda for the engineering team Monday morning. We briefly looked at the code on Friday and it appears when the disabled setting is set, the updater isn't run. We need to investigate what is happening, but we will get it sorted.

Regards,

ghiser1

 

thx Ghiser

And @ Notok, out of interest,

How is that done?

 

I didn't do anything since I bought Prevx1, but I have Prevx1 Release v2.0.4 Build 19. Must have happened during one of these automatic updatings.

 

@Ghiser and Muf and Notok

Updates on user control of installations of new versions or updates??

Regards.

 

We can confirm that there was a bug in this area and that it is fixed in the latest v.2.0.5 builds that we're running with internally. Once this get's released publically, disabling updates in the console will do just that.