DrWeb 4.30?

Here's the answer to your question:

DialogueScience, Inc.
News of 15.08.2003

Dr.Web 4.30 free license to combat LoveSan!

To protect computers against continuous attacks of LoveSan internet-worm and avert its further dissemination DialogueScience, Inc. offers an
unprecedented opportunity for all computer users to get absolutely free of charge and use from August 15 till August 30, 2003 newly released version 4.30 of Dr.Web anti-virus program.

Starting from August 15 free distribution kits of Dr.Web for Windows 95/98/Me/NT/2000/XP anti-virus with full-functional key valid for 15 days will be available on the site of DialogueScience, Inc.

Dr.Web was the first Russian anti-virus program which defended users' computers in the very beginning of LoveSan worm outbreak. In the circumstances when many experts predict appearance of new and much more
dangerous modifications of the worm, exploiting vulnerability of Microsoft Windows NT/2000/XP and Windows 2003 Server systems, Dr.Web virus definitions provide protection from similar malicious programs and
reliably safeguard users against penetration of any variants of the LoveSan worm.

Besides, the unique anti-virus technologies implemented in Dr.Web modules, allow to destroy the worm without additional cleaning tools.
Dr.Web anti-virus scanner being launched on the infected computer will detect the worm's presence in memory and neutralize it without time-consuming hard disks scanning.

Dr.Web 4.30 distribution kit with full-functional key for 15 days is available for free download at our FTP-site
ftp://ftp.antivir.ru/dsav/english/drweb32/!drw32ex.exe

===========

Helpful hints by DialogueScience, Inc for installation of anti-virus package with full-functional key:
Upon completion of installation it is necessary to update virus definition databases and run the express-scan of the computer by Dr.Web scanner.

source: DialogueScience

regards.

paul

 

Beat me to it, root

regards.

paul

 

I do agree IMHO something went wrong here. IMO this sort of "special offer" should not have been connected with the usual update from already registered users.

I'll contact DS about this and will keep you posted (it's weekend in the meanwhile, so it could take some days).

FYI: Dr.Web is installed on this test system as well - but updates are done manually from the Dr.Web site. Problem circumvented.

regards.

paul

 

Boris Sharov replied even faster as usual - and that's pretty fast on average:

Hi Paul,

We have just published the news on version 4.30 release and shall be sending e-mail information to our subscribers shortly.

I regret the things you have described happened with your clients - but I believe the information in the newsletter was clear enough not be confused.

However since you report cases of misunderstanding I believe we shall be able to cooperate with you to minimize the damage caused by 15-days version
downloads. If you could supply a list of clients who may have overwritten their license key with their purchase dates we could reissue their keys.

To read the information on the new version please visit our site www.antivir.ru/english/

Best regards.
Boris Sharov

DialogueScience, Inc.

We will provide DialogueScience with a list of course - coming from emails to our support address support@wilders.org in the meanwhile.

Every registered Dr.Web user can drop us an email (ISP email address, real full name) subject line: "dr.web update" and we'll make sure DS will be informed and new licenses will be provided.

regards,

paul

 

No problem. Our support will handle it.

regards.

paul

 

All I do know is, emails received concerning this issue hve been reported to DialogueScience; it's up to them to react to their customers.

There's one] possibility for this I can come up with:

You are using a (still) valid registration key, but the yearly subscription has expired. If this is the case, one can renew the subscription over on Dr.Web website coming with a 30% discount.

I would recommend using the support ticket system:

www.dials.ru/english/support/

Personally, I've saved the registration key and specs, removed the previous version from this system, downloaded and installed the new version 4.30. Imported the stashed license key after that, and rebooted.

I would recommend using the support ticket system first, in order to solve your key/subscription problems.

In your case it will not, due to a (possible) key/subscription issue. Other then that: I actually don't now, since I've used the uninstall - new install method.

Sounds reasonable to me

regards.

paul

 

Hi Chris,

It's on their site. Here's the direct link:

http://esd.element5.com/product.html?productid=507463

Subscription allows (yearly) database updates - the registration makes sure the software won't expire/stop working until the valid period is over.

It is a zipped archive with a special extension - .dwz. After installing your copy of Doctor Web for Windows 95-XP (before rebooting your system), one has to click on the attachement with the left button of the mouse. It
will be automatically installed in the right directory - the same one Doctor Web is installed. After doing so, you'll have that second (now unpacked and installed) reg key.

Good idea, since youve mentioned bot key and subscription are still valid.

Keep us posted

regards.

paul

 

Sorry to hear so.

Baffles me. I'll send you an IM that might help you out in a minute.

Keep us posted!

regards.

paul

 

Hi Chris,

Good to hear your key problems have been solved.

As for your new problem: seems system-related, since I do not know of suchalike reports.

Please contact DialogueScience once more, explain your problem and attach a copy from DrWeb.ini to your email.

regards.

paul