Attempting to try Online Armor....is their server down ?

Discussion in 'other anti-malware software' started by QBgreen, Jun 20, 2006.

Thread Status:
Not open for further replies.
Page 4 of 5
  1. bigc73542

    bigc73542 Retired Moderator

    Joined:
    Sep 21, 2003
    Posts:
    23,934
    Location:
    SW. Oklahoma
    bigc73542, Aug 3, 2006
    #76
  2. WSFuser

    WSFuser Registered Member

    Joined:
    Oct 7, 2004
    Posts:
    10,639
    Re: Where is Online Armor?

    loading windows in safe mode and firefox in safe mode has made no difference. i cant connect.

    btw have u cleared your cache? do u use any proxy?
     
    WSFuser, Aug 3, 2006
    #77
  3. bigc73542

    bigc73542 Retired Moderator

    Joined:
    Sep 21, 2003
    Posts:
    23,934
    Location:
    SW. Oklahoma
    Re: Where is Online Armor?

    I wonder whats wrong?? I click on the link and I'm there in a second. no proxy and I just cleared the cache. Oh I do use Opera
     
    bigc73542, Aug 3, 2006
    #78
  4. bigc73542

    bigc73542 Retired Moderator

    Joined:
    Sep 21, 2003
    Posts:
    23,934
    Location:
    SW. Oklahoma
    Re: Where is Online Armor?

    I just tried with my firefox browser and connected right away.
     

    Attached Files:

    bigc73542, Aug 3, 2006
    #79
  5. Tommy

    Tommy Registered Member

    Joined:
    Dec 24, 2002
    Posts:
    1,169
    Location:
    Buenos Aires - Munic
    Re: Where is Online Armor?

    I also can't connect here from Buenos Aires. Seams that a DNS server has problems.
     
    Tommy, Aug 3, 2006
    #80
  6. bigc73542

    bigc73542 Retired Moderator

    Joined:
    Sep 21, 2003
    Posts:
    23,934
    Location:
    SW. Oklahoma
    Re: Where is Online Armor?

    That is more than likely what is going on, one of the internet trunk lines must be experiencing a bit of trouble at this time.
     
    bigc73542, Aug 3, 2006
    #81
  7. MikeNash

    MikeNash Security Expert

    Joined:
    Jun 9, 2005
    Posts:
    1,658
    Location:
    Sydney, Australia
    Hi Everyone,

    I can connect here from Australia - the data center is in texas and people have been posting happily to our forums all day.

    Last week we moved back to the main server which was an IP address change - that should have long propagated throughout the dns infrastructure by now.

    Automatic updates are fully functional; Licences, forums, downloads - we're fully back operational now after those glitches.

    If anyone is still having problems, then please try and connect to the server by its IP address of 66.100.171.82.


    you can make appropriate HOST file entries thus:

    66.100.171.82 tallemu.com
    66.100.171.82 www.tallemu.com
    66.100.171.82 fr.tallemu.com #for French users

    209.144.26.90 support.online-armor.com
    209.144.26.90 support.tallemu.com
    209.144.26.90 dl1.online-armor.com

    To troubleshoot - you can try to ping these addresses and see what you can resolve.

    As always - here to help....

    Mike
     
    MikeNash, Aug 4, 2006
    #82
  8. dja2k

    dja2k Registered Member

    Joined:
    Feb 15, 2005
    Posts:
    2,121
    Location:
    South Texas, USA
    Well Mike, I can connect to 209.144.26.90 , but not the other one.

    dja2k
     
    dja2k, Aug 4, 2006
    #83
  9. MikeNash

    MikeNash Security Expert

    Joined:
    Jun 9, 2005
    Posts:
    1,658
    Location:
    Sydney, Australia
    what happens when you try to connect :(
     
    MikeNash, Aug 4, 2006
    #84
  10. dja2k

    dja2k Registered Member

    Joined:
    Feb 15, 2005
    Posts:
    2,121
    Location:
    South Texas, USA
    Nothing!

    dja2k
     
    dja2k, Aug 4, 2006
    #85
  11. MikeNash

    MikeNash Security Expert

    Joined:
    Jun 9, 2005
    Posts:
    1,658
    Location:
    Sydney, Australia
    :'(

    I've contacted the data center to find out what the problem is. I'm sorry for this issue - even though it seems from here that all is well, which is why I haven't yet noticed it.

    If anyone *can* access the site normally, please, let me know (over at TE forums, please rather than get into support over at Wilders)

    Cheers


    Mike
     
    MikeNash, Aug 4, 2006
    #86
  12. MikeNash

    MikeNash Security Expert

    Joined:
    Jun 9, 2005
    Posts:
    1,658
    Location:
    Sydney, Australia
    The data center have asked that anyone who is having a problem, please give a tracert .

    The quickest way of doing this is to go to the command prompt and type:

    tracert www.tallemu.com > c:\mytr.txt

    After the command is completed, the file c:\mytr.txt will contain the traceroute. If this could be PM'd to me, I would much appreciate it.


    Cheers


    Mike
     
    MikeNash, Aug 4, 2006
    #87
  13. Bubba

    Bubba Updates Team

    Joined:
    Apr 15, 2002
    Posts:
    11,271
    Those famous wife\mother words....Take out the trash :eek: :D

     
    Bubba, Aug 4, 2006
    #88
  14. MikeNash

    MikeNash Security Expert

    Joined:
    Jun 9, 2005
    Posts:
    1,658
    Location:
    Sydney, Australia
    Yes dear! Just after this smoke ;)

    Ok, cleaned out now :)

    Thanks Bubba - I assume that you can access no problems? How's about someone who is having a problem?


    Mike
     
    MikeNash, Aug 4, 2006
    #89
  15. Metting

    Metting Registered Member

    Joined:
    Aug 3, 2006
    Posts:
    100
    Ok Mike it connects on 66.100.171.82 , but it takes ages to load, simply one can make himselft a cup of coffee, drink it ,then come back hoping that the web page was loaded. and even after this coffee braek it dosen't loaded copmletely :'(
     
    Metting, Aug 4, 2006
    #90
  16. WSFuser

    WSFuser Registered Member

    Joined:
    Oct 7, 2004
    Posts:
    10,639
    matting is right. it took so long i didnt bother waiting and just assumed it didnt work.

    the forum does load ok tho.
     
    WSFuser, Aug 4, 2006
    #91
  17. dja2k

    dja2k Registered Member

    Joined:
    Feb 15, 2005
    Posts:
    2,121
    Location:
    South Texas, USA
    Mine says this:

    Tracing route to www.tallemu.com [66.100.171.82]

    over a maximum of 30 hops:



    1 * * * Request timed out.

    2

    dja2k
     
    dja2k, Aug 4, 2006
    #92
  18. beetlejuice69

    beetlejuice69 Registered Member

    Joined:
    Mar 16, 2005
    Posts:
    780
    That`s exactly what mine says.
     
    beetlejuice69, Aug 4, 2006
    #93
  19. dja2k

    dja2k Registered Member

    Joined:
    Feb 15, 2005
    Posts:
    2,121
    Location:
    South Texas, USA
    Maybe the problem is service provider specific. I am running on Time Warner's RoadRunner based out of San Antonio, TX.

    dja2k
     
    dja2k, Aug 4, 2006
    #94
  20. beetlejuice69

    beetlejuice69 Registered Member

    Joined:
    Mar 16, 2005
    Posts:
    780
    I don`t think so. I`m running out of Aliant in St. John N.B.
     
    beetlejuice69, Aug 4, 2006
    #95
  21. dja2k

    dja2k Registered Member

    Joined:
    Feb 15, 2005
    Posts:
    2,121
    Location:
    South Texas, USA
    Well surely this hasn't gotten fixed yet and probably won't be fixed soon.
    This feels like I got kicked out of a club and I am now banned for life. :rolleyes:

    dja2k
     
    dja2k, Aug 4, 2006
    #96
  22. .....

    ..... Registered Member

    Joined:
    Jan 14, 2005
    Posts:
    312
    ....., Aug 4, 2006
    #97
  23. dja2k

    dja2k Registered Member

    Joined:
    Feb 15, 2005
    Posts:
    2,121
    Location:
    South Texas, USA
    Cheater, Cheater! Thats the forum link. Okay I won't tell anyone. :blink: Doesn't fix Online Armor not activating though since I can't connect to the actual www.tallemu.com. I still can't connect to the first IP Address Mike stated earlier 66.100.171.82.

    dja2k
     
    Last edited: Aug 4, 2006
    dja2k, Aug 4, 2006
    #98
  24. MikeNash

    MikeNash Security Expert

    Joined:
    Jun 9, 2005
    Posts:
    1,658
    Location:
    Sydney, Australia
    Hi Everyone,

    Are you still having connection problems?


    Mike
     
    MikeNash, Aug 4, 2006
    #99
  25. WSFuser

    WSFuser Registered Member

    Joined:
    Oct 7, 2004
    Posts:
    10,639
    i still cant connect via 66.100.171.82. i waited but nothing loaded.
     
    WSFuser, Aug 4, 2006
    #100
Page 4 of 5
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...