PG 3.150 & EraserUtilDrv10500

How do I make the beta fully functional. I have a purchased version of Process Guard.

 

Just enter your license key into your beta.

 

I tried but it didn't work.

I originally purchased an older version PG2 and PG3 came out less than 2 months later. I then upgraded to PG3. From my original purchase I have a Serial num and a RegSoft ID. I tried typing each of these into the "register" screen. Neither worked.

 

I figrued it out. Thanks!!

 

Someone may want to know my experience with the 3.4 beta. It worked fine for a couple days on the "not full" version. When I finally figured out what to put in as an unlock code it was June 26. I put it in and it worked fine for a day. Then sometime between last night (jun 27) and this morning (jun 2 something went wrong. My computer started rebooting itself.

Sometimes on the reboot it would freeze and I would have to do a hard reboot. If I managed a reboot in regular mode, it would always reboot by itself sometime after windows loaded and while other programs were loading as part of startup.

Sometimes it would freeze on its way to safe mode. If I got to safe mode, it would not reboot by itself.

I tired a couple things, like turning off options and putting PG in learning mode. I tried a system restore to back a couple days ago. When I did this it restored and then froze on reboot. Nothing worked until I uninstalled PG while in safe mode.

I ran all my virus, etc scans to make sure I had no known nasties. Found nothing.

 

sounds like a BSOD, and that you have auto-restart turned on. to turn this off (to see the BSOD and read the info displayed on it, possibly including the name of the driver causing the problem) right-click my computer -> properties -> advanced -> startup and recovery settings -> make sure automatically restart checkbox is clear (ie. turned off)

as for the freezing on its way to safemode, this cannot be ProcessGuard as in terms of drivers, only boot-mode drivers will start and PGs drivers is set to automatic by default (ie. PGs protection is not running at any point during safe mode startup)

also, as this has kindof moved away from the PG 3.150 & EraserUtilDrv10500 problem, could one of the moderators splice this into another thread

 

Sarment,

When you installed V3.4b1, did you fully remove the older PG version AND make sure that the 2 C:\System32 files pguard.dat and pghash.dat were removed? These two files are NOT compatible between v3.15 and the current betas. They have to be totally rebuilt through Learning Mode.

 

siliconman-
I uninstalled but did not look for those 2 particular files.

some name-
All I know for sure is after I unistalled PG beta my problems disappeared.

 

V3.15 does not automatically uninstall those two files. I strongly suspect that this is the cause of your problem. If you want to try again, be sure those two files are out of the C:\System32 folder, then re-install V3.4b1 and "re-teach" PG about your system by using the Learning mode for a period of time.

FYI, 3.4B1 will ask you if you want to uninstall those two files or zero them out when you uninstall V3.4b1 or when you install it.