TI 9 boot problem on SATA-System

Hi there,

maybe anyone can help me with the following problem:

When booting TI 9 on an SATA-System, the Acronis Bootscreen comes up, saying "Please wait...".

After that, the box freezes, and only powering off the PC will help.

Best regards and thanks very much

 

May not be the cure but I had similiar issues.
My SATA are raided & I needed to delete TI, set up the drives, reinstall TI.
All works well except the Secure Zone.

 

try some of the tips here:
https://www.wilderssecurity.com/showthread.php?t=55317
and please give some info about your hardware (vendor and type of SATA-chipset). This will make it easier for Acronis and others to help you with your problem.

 

Hello cts,

Thank you for choosing Acronis Disk Backup Software.

Please make sure that you use the latest build (3633) of Acronis True Image 9.0 which is available at: http://www.acronis.com/homecomputing/support/updates/ and your bootable rescue media was created with it.

If the problem persists with the latest build, please follow the instructions of b_k and try to use
quiet acpi=off noapic workaround as it is described Acronis Help Post.

If the problem still persists, please create Acronis Report and Linux system information (sysinfo.txt) as it is described in the same Acronis Help Post.

Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Tatyana Tsyngaeva

 

Hello selkov,

Thank you for choosing Acronis Disk Backup Software.

Could you please clarify what exact problem with Acronis Secure Zone you have?
Please describe all actions taken before the problem appears step-by-step.

What exact version and build number of Acronis True Image do you use? What operating system do you have?

Have you received any error messages? When exactly have you received them?

Please provide us with the information about the vendors and the models of your RAID controller and SATA drives.

Thank you.
--
Tatyana Tsyngaeva