Customer Satisfaction Survey-- free 2 months subscription extension

Discussion in 'NOD32 version 2 Forum' started by rgibsons2005, Jan 3, 2006.

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  1. shamsay

    shamsay Registered Member

    Joined:
    May 15, 2005
    Posts:
    24
    is it the survey still running?
     
  2. izi

    izi Registered Member

    Joined:
    Jan 19, 2004
    Posts:
    354
    Location:
    Slovenia
    Hello!

    My NOD32 expired 23. 2. 2006 and i still didn't get extensions.
     
  3. rgibsons2005

    rgibsons2005 Registered Member

    Joined:
    Oct 24, 2005
    Posts:
    53
    shamshay, too bad so sad the survey ended a long while ago! You snooze, you lose! IZI, dude you need to chill out. you still have at least a week!
     
  4. nameless

    nameless Registered Member

    Joined:
    Feb 23, 2003
    Posts:
    1,233
    Well that reply was a bit antisocial.
     
  5. rgibsons2005

    rgibsons2005 Registered Member

    Joined:
    Oct 24, 2005
    Posts:
    53
    I tell it like it is. I don't have to impress anyone. I still haven't received my 60 day extension and I ain't tripping! some of you are 515-0
     
  6. Bandicoot

    Bandicoot Eset Staff

    Joined:
    Mar 23, 2004
    Posts:
    297
    Location:
    California
    Please send an email to support at eset.us. Mark it for Bandicoot and include you NOD32 Username please and I'll look into it.

    Cheers,
    Bandicoot.
     
  7. Brian N

    Brian N Registered Member

    Joined:
    Jul 7, 2005
    Posts:
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    Location:
    Denmark
    We lost I guess. Doesn't matter really.
     
  8. Detox

    Detox Retired Moderator

    Joined:
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    Posts:
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    Location:
    Texas, USA

    or... do what Bandicoot just said in the last post maybe o_O
     
  9. DonKid

    DonKid Registered Member

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    Brian, send your Username to Bandicoot.
    I'm sure he will help you.
     
  10. Brian N

    Brian N Registered Member

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    I did.. A month ago..
     
  11. DonKid

    DonKid Registered Member

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    Mine delayed a little bit, but I got an excellent suport from US Team.:D
     
  12. Bandicoot

    Bandicoot Eset Staff

    Joined:
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    Posts:
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    California
    Brian N,

    Your license was extended a month ago. I guess the confirmation was sent to your reseller, although I did pass on your correct email address to our customer service department. I've just requested they send it again to your email.

    Reagrds,
    Bandicoot.
     
  13. Brian N

    Brian N Registered Member

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    Oh sweet :thumb: That's great news, many thanks!
     
  14. Brian N

    Brian N Registered Member

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    - And just recieved the mail. Good stuff :)
     
  15. beethoven

    beethoven Registered Member

    Joined:
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    Posts:
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    Same here - thanks Bandicoot for your help :thumb:
     
  16. Bandicoot

    Bandicoot Eset Staff

    Joined:
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    Posts:
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    Location:
    California
    No worries. Sometimes just the hint of violence in the office can make things happen. :D

    Bandicoot.
     
  17. DonKid

    DonKid Registered Member

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    LOL.

    I said this is an excellent support right ?:D
     
  18. WILDTIGER

    WILDTIGER Registered Member

    Joined:
    Nov 7, 2002
    Posts:
    5
    hi bandicoot. just got my email today saying that i got my 2 month extension. thanks for your support it is greatly appreciated.
    WILDTIGER
     
  19. gunnarj

    gunnarj Registered Member

    Joined:
    Jun 8, 2002
    Posts:
    80
    I belatedly wanted to thank Bandicoot for his persistence in obtaining my 2-month extension, which finally was confirmed on March 17th.

    Now I'm almost a month late in thanking you Bandicoot, but I do appreciate your efforts!

    gunnarj
     
  20. Bandicoot

    Bandicoot Eset Staff

    Joined:
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    Posts:
    297
    Location:
    California
    My pleasure gunnarj. I'm glad everybody got their license extensions ....eventually.

    Bandicoot. :D
     
  21. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    I didn't get mine, filled in that form 12 times, I'm due 2 years of extensions, and I know I have emailed you at least 12 times a day every day, just so you don't forget :blink: :D

    :D :D :D
     
    Last edited: Apr 13, 2006
  22. Bandicoot

    Bandicoot Eset Staff

    Joined:
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    Location:
    California
    How could I forget, Blackspear?....... how could I forget? :doubt:

    Mr. Coot.
     
  23. DonKid

    DonKid Registered Member

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    Location:
    S?o Paulo, Brazil
    LOL.

    Maybe support isn't that good.:D :D :D
     
  24. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Well I have been checking mail services:

    Courier pigeons arrive daily – nothing

    Camel mail service comes once a week – nothing

    Squirrel mail weekly – had a little problem with losing half of them to eagles from above (now they have picture of tigers painted on their backs) – nothing

    I also have hamster mail - still nothing, although they used to keeping going in circles, never did find out why :blink:

    Whatever way you sent it Mr Coot still nothing

    Disappointed and despondent in Oz :'( :blink:
     
  25. DonKid

    DonKid Registered Member

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    Maybe he sent via Fedex and Tom Hanks will be there by Easter.:D
     
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