Bit Defender - I don't believe it.

@ronbo613

I'm sure BD has run fine with those programs for many people including myself. When problems arise then Support needs to find an answer, they need to weed out possible conflicts and in doing so it doesn't mean that all people will suffer the conflict.

A search will reveal that almost all software suffers problems, this also includes hardware. If we're to base our usage according to all the problems reported then we might as well throw the PC out the window.

I only had a problem with BD and the combination Sandboxie (early version) & Kerio 2.1.5, everything is fine now.

I'm sure if there's real conflicts with BD and other software, that effects the masses, BD will fix it, if they don't they won't be around long.

 

Agree. I think they will fix it for most of the commonly apps. I like BD.

It is interesting that you had a problem with it an Kerio 2.1.5. That is what I am using on my laptop with BD, and so far no conflicts.
What was the problem in your case?


Thanks,
Jerry

 

I don't know if trying to get one software company to adjust their software to work with another is the way to go. Perhaps end users like ourselves can figure out what to do. I've done the complaining, that hasn't helped, so now I'll try to get it to work before I junk it.
So it looks like CCleaner deletes a BitDefender log file. I unchecked the "Windows Log Files" setting so perhaps CCleaner won't delete it this time around. If that's the only incompatibility issue, that's one program down and a couple more to go.

 

I am not capable or inclined to work too hard to get a single program like Bit Defender to work with other programs I want to use. I'll just ditch it and go to another AV that does work with other security programs.

I could work around one or two programs, but not the list they gave me. If there is no AT, AS except Adaware, or on-line scanners that they can tolerate, I don't want to work around that.

That is why I am trialing NOD and will try KAV. Although I liked BD, we can live without one another.

I'd go to Avast free before I would put forth much effort attempting to get BD to work smoothly on my machines.

Jerry

 

No, what I was saying is that the combination of BD, Kerio and Sandboxie caused the problem. BD was just fine with Kerio and BD was fine with Sandboxie, but all three together caused XP to BSOD after BD updated.

I reported it to Sandboxie forum, it couldn't be reproduced by anyone else nor reported by anyone else. See how things can happen to one and not others ? I didn't think BD was junk because of this, instead I looked for a way to fix the problem, by luck the newest Sandboxie update put an end to it and everything is fine now.

BTW as good as Kerio 2.1.5 is it has been known to cause BSOD's, some people quit using it for that reason.

 

Thanks, and it is evident that some combinations do cause problems in some systems. I guess that is why when one has a problem, there will be others who use the same combination and have no problems.

It is up to each to determine the time and effort he is willing to go to in order to get some combinations or specific apps to work together. In the case you gave, I also would not trash BD.

Jerry

 

I think BitDefender is a good AV program and believe the incompatibility with other programs is a minor issue. If Softwin is trying to market their own Internet Security Suite, why would they spend any time getting BD9 to work with freeware that does the same job?

 

hey guys all this discussion and so good suggestions, if you want them to improve this or any other thing with the program, please then email them and see what they wrote back and then maybe the problem is solved.....

 

As for me, I have communicated with them, and the answer was to remove the programs.
Frankly, if BD is truly not compatible with most of those programs I do not believe they will even try to fix it.
I will keep it on my laptop temporarily, but have pretty well decided to change to either KAV or NOD.

I am not dedicated to any AV or other program. I am a fair weather fan.
In football I have the attitude that life is too short to pull for a losing team. The level of importance is not that high in my overall priorities.

The same principle applies to this type of "stuff." If one program does not work to suit me, I'll go to something else.
So it is with BD. If they fix it, and I have no confidence that they will, I might continue to use it. But unless I learn about it soon I will change.

I have no thought that my ditching BD will make any difference in their bottom line, but to change is no big deal with me either.

Jerry

 

yeah ok, maybe you should already give kav or nod or some other av a try.

But my brother has used bitdefender together with spybot and with zonealarm, spywareblaster for a very long time now more then maybe 2 years and never had problem with anything, and i think thats wired, because i also asked some other friends that use same and even more programs together with bitdefender, and they answered same: no problem at all..

But hey give KAV a try its a good AV, just install, all takes just some few min,

End-of-Discussion now about this , i think its best so.

GoodLuck with Kav or which one u want to use

 

Hi,
I have no doubt of the truth of what you say. I also used it with those programs, except I used LooknStop as my firewall. All went well for over a year. I have had about three similar shutdowns in the last two months that MS could not identify the program that was the cause. I suspect it was the same problem.

It is a fact that some combinations do not run well together on some machines. I also acknowledge that I had more than necessary on mine, and do not deny the liklihood that was a primary factor.

My problem is that it appears that there are few anti-malware programs that the BD team would consider acceptable to combine with BD.

I like BD, but do also admit that I was disappointed with the results of the AV Comparatives tests. That alone did not make me want to change, but that and the subsequent problems caused me to re-think what I wanted to do.

Unless something changes my mind, I am going to change AVs. There are some good ones around and the two I am considering are "as good as the best and better than the rest."

Thanks for your interest. I think we have probably exhausted what can be said of the situation. I hope BD does well. I would not recommend that anyone else change from it, but it is just what I plan to do.

I am currently trialing NOD, and when KAV 6 comes out I will try that. One of those will be the one I will select.

Take care, and have a good evening.
Jerry

 

JerryM,

Fair enough. That said: IMHO better stay away from obsure tiny so called "BitDefender support forums" runned by one admin who did sign up himself using quite alot of nick names to have at least some posts. The guy hasn\t a clue about antiviruses in the first place, and has been reprimanded by Softwin on many ocassionss...

 

Yes, and thanks, you're right.
Jerry

 

Now here's an interesting one. I just spoke to BD online support chat and yes he did mentioned to me what to remove, but said I can keep MS AS on my PX as it is compatible with BD.

The other thing here is BD is not always the one to blame but also the makers of the AS progs and he said "some of the problems are not generated by BitDefender, but by the other programs"

Also he said that BD are working on a fix but not sure when it will be released, who knows when they release the next version of BD this might be fixed.

 

That would be good news. I hope they do fix it in the next version of BD.
It is no doubt true that it is not always BDs fault. But as for me, I need good programs that "get along" together. When most AVs get along with Ewido, for instance, I see no reason that BD should not if it to be useful to some of us. It is not compatible with A sq, and I do not know what AT it is compatible with.
I have a lot of respect for the BD team, and do believe that at least some of the problems with other programs will be fixed.

Programs such as Spy Sweeper and Spybot are used by many and I am convinced that if other AV can run with it then BD can make it so with their own AV.

Thanks for the information. I have emailed their support and sent them what I think is a very nice "letter." In it I expressed my appreciation for their support, that the program had served me well until now, I did not have high confidence in their AT capabilities compared with some others, and that I was changing.
Further I wished them success.

I think there is a BD10 in the works, and they may make some changes.

Again, thanks for the update. I do not recommend anyone ditch BD as long as it is running well. It is a good program, and user friendly.

Have a good day.
Jerry

 

Expect BitDefender 10 not sooner then end of August or beginning of September.

 

yeah well sophos will also release soon a new ver
and what i´ve heard from Vectra here the bitdefender will be released as an beta version end of the april, and the finish version will be at august or september.
also mcafee will upgrade soon i´ve heard. and F-prot in some month.

 

well, what I've seen is BD is adding defs like crazy..... 30000 in 2 weeks.

 

Yeah well/but - nod32 added more then 14000 in only 2 days, and thats a real record!

ha det bäst pykko

 

no perfect things
you're 因噎废食

 

When ??

 

Maybe one or two days before the av-comparative test: the NOD32 - v.1.1389 (20060131) and NOD32 - v.1.1392 (20060202)

they are real smart, before the admin of av-comparatives test nod32 is adding day before real major updates

pykko: http://www.eset.com/support/info.php?pageno=4

pykko: ha det bra.

 

NOD32 - 1.1392 (20060202)
Contains 7684 signatures http://nod32sse.hotserv.dk/view.php?id=1196

NOD32 - 1.1389 (20060131)
Contains 1370 signatures http://nod32sse.hotserv.dk/view.php?id=1193

7684+1370 = 9054 Where is your 14000?

 

ops my bad. did not counted it, i just heard it before that nod32 added 14000in only 2 days so i thought it was these date´s .........................

sorry again.

 

it's ok my friend.