Submitting a file for analysis

I submitted a file that both Avast Home and a-squared free said had the ZapChast trojan, but that NOD32 said was OK.

I noticed when I submitted that it said I wouldn't get a response unless more info is needed. From past experience, will I get a response telling me if the file was indeed OK or just a FP (though since it's two other scanners, I dunno about that)?

 

Usually you'll get no response. Only if you submit a password protected file and forgot to include the password or something
And sometimes a few guys from Eset will respond on these forums about the file you submitted.

 

Not too comforting. It looks like NOD32 was missing it, since I just tried Panda ActiveScan online and it found the same trojan. What's interesting is that BOClean doesn't see anything either when I use its file scanner by dragging the file over to the menu.

 

Corrupted non functional sample perhaps? Submit it here http://www.virustotal.com/flash/index_en.html or here http://virusscan.jotti.org/

 

Be mindful that some of the scanners at both these sites will still say that a corrupted or non-functional file is infected....Normally NOD32 doesn't

 

Recently I received some non-functional Zapchat trojans, maybe it was one of them. Send it to support[at]eset.com so that I can have a look at it.

 

Dunno what you mean. It's now been caught by 3 products but not by NOD32. And I think this is an old trojan.

I submitted to that page anyway.

 

OK, will do.

 

OK, I don't understand what you mean by non-functional ...

 

Non-functional .. There is no threat because the trojan is not working and can't harm your system. Other AV's will still report it as a threat though, even if it really isn't.

But let's see what it is after the guys at Eset has analyzed it

 

usually it means that the threat was broken, or disabled in some way...

 

So this DLL was in a ZIP. That mean if it was installed as it was supposed to be it would be detected?

 

Still no answer from Eset?