Port Explorer won't open 2.1

Thanks. I should ask this though. (Mind you, I'm no programmer) Wouldn't it be useful to muse over the precise changes made to PE 2.1 (ver 2.0 still runs flawlessly) and go from there in trying to find this needle in a haystack?
Here is some of my system info:

Date: 11/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\csrss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Norton AntiVirus\navapsvc.exe
D:\Program Files\PivX\PreEmpt\loadsvc.exe
D:\WINDOWS\System32\dns\bin\named.exe
D:\Program Files\UPHClean\uphclean.exe
D:\WINDOWS\system32\ZONELABS\vsmon.exe
D:\Program Files\Raxco\PerfectDisk\PDSched.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\CpuIdlePro\cpuidle.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\Program Files\Google\Gmail Notifier\gnotify.exe
D:\Program Files\Microsoft IntelliPoint\point32.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
D:\Program Files\PivX\PreEmpt\PreEmptST.exe
D:\Program Files\ITIC Dialer\ITICDialer.exe
D:\Program Files\Novatix\ExplorerPlus\Nxdlghlp.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
D:\WINDOWS\System32\devldr32.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
D:\Program Files\JGsoft\EditPadLite\EditPad.exe
D:\Program Files\ClipCache\clipc.exe
D:\YzDock\YzDock.exe
D:\Program Files\Novatix\ExplorerPlus\NxExplo.exe
D:\PROGRA~1\FIREFOX\FIREFOX.EXE
D:\Utilities\hijack_this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = (value not set)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = (value not set)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dslreports.com/forum/security,1
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dslreports.com/forum/security,1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = (value not set)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = (value not set)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = (value not set)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = (value not set)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O1 - Hosts: Private
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - D:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "D:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [CpuIdle] D:\Program Files\CpuIdlePro\cpuidle.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] D:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [IntelliPoint] "D:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKCU\..\Run: [ClipCache] D:\Program Files\ClipCache\clipc.exe /wait 3
O4 - Startup: DeskIcon.lnk = D:\Utilities\deskicon.exe
O4 - Startup: ITIC Dialer.lnk = D:\Program Files\ITIC Dialer\ITICDialer.exe
O4 - Startup: Active SMART.lnk = D:\Program Files\Active SMART\ActiveSMART.exe
O4 - Startup: Dialog Tracker.lnk = D:\Program Files\Novatix\ExplorerPlus\Nxdlghlp.exe
O4 - Global Startup: PreEmpt.lnk = D:\Program Files\PivX\PreEmpt\PreEmptST.exe
O9 - Extra button: SpellChecker - {CF0D2653-57FA-482c-90A3-E1485702F0D4} - C:\Speller\Spell.vbs
O15 - Trusted Zone: Private
O15 - Trusted Zone: Private
O15 - Trusted Zone: Private
O15 - Trusted Zone: *.windowsupdate.microsoft.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1123765283512
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C9148920-5481-45D1-B007-A26C7E8F091C}: NameServer = 127.0.0.1
O18 - Protocol: aim - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - D:\WINDOWS\SYSTEM32\Mshtml.dll
O18 - Protocol: shell - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - D:\WINDOWS\SYSTEM32\Mshtml.dll
O20 - AppInit_DLLs: D:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PDEngine - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: PreEmpt (qfcoresvc) - PivX Solutions, Inc. - D:\Program Files\PivX\PreEmpt\loadsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - D:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: twdns - Unknown owner - D:\WINDOWS\System32\dns\bin\named.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - D:\WINDOWS\system32\ZONELABS\vsmon.exe
---------------------------------------------------------------------------------------------------
More of the same
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DiamondCS Autostart Viewer (www.diamondcs.com.au) - Report 11-18-2005
c:\autoexec.bat
@C:\PROGRA~1\NORTON~3\NAVDX.EXE /Startup
SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND;C:\NC
d:\windows\system32\autoexec.nt
D:\WINDOWS\system32\mscdexnt.exe
D:\WINDOWS\system32\redir.exe
D:\WINDOWS\system32\dosx.exe
d:\windows\system32\config.nt
D:\WINDOWS\system32\himem.sys
d:\windows\system.ini [drivers]
timer=timer.drv
d:\windows\system.ini [boot]\shell
D:\WINDOWS\Explorer.exe
d:\windows\system.ini [boot]\scrnsave.exe
D:\WINDOWS\System32\scrnsave.scr
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell
D:\WINDOWS\Explorer.exe
HKCU\Control Panel\Desktop\scrnsave.exe
D:\WINDOWS\System32\scrnsave.scr
HKCR\vbsfile\shell\open\command\
D:\WINDOWS\System32\WScript.exe "%1" %*
HKCR\vbefile\shell\open\command\
D:\WINDOWS\System32\WScript.exe "%1" %*
HKCR\jsfile\shell\open\command\
D:\WINDOWS\System32\WScript.exe "%1" %*
HKCR\jsefile\shell\open\command\
D:\WINDOWS\System32\WScript.exe "%1" %*
HKCR\wshfile\shell\open\command\
D:\WINDOWS\System32\WScript.exe "%1" %*
HKCR\wsffile\shell\open\command\
D:\WINDOWS\System32\WScript.exe "%1" %*
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ccApp
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ccRegVfy
D:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\CpuIdle
D:\Program Files\CpuIdlePro\cpuidle.exe
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\Symantec NetDriver Monitor
D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\Zone Labs Client
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\{0228e555-4f9c-4e35-a3ec-b109a192b4c2}
D:\Program Files\Google\Gmail Notifier\gnotify.exe
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\IntelliPoint
D:\Program Files\Microsoft IntelliPoint\point32.exe
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ClipCache
D:\Program Files\ClipCache\clipc.exe /wait 3
HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
D:\WINDOWS\system32\SHELL32.dll
D:\WINDOWS\system32\SHELL32.dll
D:\WINDOWS\System32\webcheck.dll
D:\WINDOWS\System32\stobject.dll
D:\WINDOWS\Tasks\Symantec NetDetect.job
D:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
D:\WINDOWS\Tasks\WinRescue XP.job
D:\PROGRA~1\WINRES~1\RescueXP.exe
D:\WINDOWS\Tasks\1-Click Maintenance.job
D:\Program Files\TuneUp Utilities 2006\SystemOptimizer.exe
D:\Documents and Settings\Private\Start Menu\Programs\Startup\DeskIcon.lnk
D:\Utilities\deskicon.exe
D:\Documents and Settings\Private\Start Menu\Programs\Startup\ITIC Dialer.lnk
D:\Program Files\ITIC Dialer\ITICDialer.exe
D:\Documents and Settings\Private\Start Menu\Programs\Startup\Active SMART.lnk
D:\Program Files\Active SMART\ActiveSMART.exe
D:\Documents and Settings\Private\Start Menu\Programs\Startup\Dialog Tracker.lnk
D:\Program Files\Novatix\ExplorerPlus\Nxdlghlp.exe
D:\Documents and Settings\All Users\Start Menu\Programs\Startup\PreEmpt.lnk
D:\Program Files\PivX\PreEmpt\PreEmptST.exe
HKLM\System\CurrentControlSet\Control\Session Manager\BootExecute
D:\WINDOWS\system32\PDBoot.exe
autocheck autochk *
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit
D:\WINDOWS\system32\userinit.exe
HKLM\System\CurrentControlSet\Control\WOW\cmdline
D:\WINDOWS\system32\ntvdm.exe
HKLM\System\CurrentControlSet\Control\WOW\wowcmdline
D:\WINDOWS\system32\ntvdm.exe -a %SystemRoot%\system32\krnl386
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\
D:\WINDOWS\System32\dcsws2.dll
D:\WINDOWS\system32\mswsock.dll
D:\WINDOWS\system32\rsvpsp.dll
HKLM\System\CurrentControlSet\Services\VxD\JAVASUP\
D:\WINDOWS\system32\JAVASUP.VXD
HKLM\System\CurrentControlSet\Services\AFD\
D:\WINDOWS\System32\drivers\afd.sys
HKLM\System\CurrentControlSet\Services\AudioSrv\
D:\WINDOWS\System32\svchost.exe -k netsvcs
HKLM\System\CurrentControlSet\Services\ccEvtMgr\
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
HKLM\System\CurrentControlSet\Services\CryptSvc\
D:\WINDOWS\system32\svchost.exe -k netsvcs
HKLM\System\CurrentControlSet\Services\Eventlog\
D:\WINDOWS\system32\services.exe
HKLM\System\CurrentControlSet\Services\helpsvc\
D:\WINDOWS\System32\svchost.exe -k netsvcs
HKLM\System\CurrentControlSet\Services\navapsvc\
D:\Program Files\Norton AntiVirus\navapsvc.exe
HKLM\System\CurrentControlSet\Services\PDSched\
D:\Program Files\Raxco\PerfectDisk\PDSched.exe
HKLM\System\CurrentControlSet\Services\PlugPlay\
D:\WINDOWS\system32\services.exe
HKLM\System\CurrentControlSet\Services\ProtectedStorage\
D:\WINDOWS\system32\lsass.exe
HKLM\System\CurrentControlSet\Services\qfcoresvc\
D:\Program Files\PivX\PreEmpt\loadsvc.exe
HKLM\System\CurrentControlSet\Services\RpcSs\
D:\WINDOWS\system32\svchost -k rpcss
HKLM\System\CurrentControlSet\Services\SamSs\
D:\WINDOWS\system32\lsass.exe
HKLM\System\CurrentControlSet\Services\SAVRTPEL\
\??\D:\WINDOWS\System32\Drivers\SAVRTPEL.SYS
HKLM\System\CurrentControlSet\Services\SBService\
D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
HKLM\System\CurrentControlSet\Services\Schedule\
D:\WINDOWS\System32\svchost.exe -k netsvcs
HKLM\System\CurrentControlSet\Services\seclogon\
D:\WINDOWS\System32\svchost.exe -k netsvcs
HKLM\System\CurrentControlSet\Services\SENS\
D:\WINDOWS\system32\svchost.exe -k netsvcs
HKLM\System\CurrentControlSet\Services\ShellHWDetection\
D:\WINDOWS\System32\svchost.exe -k netsvcs
HKLM\System\CurrentControlSet\Services\SymWSC\
D:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
HKLM\System\CurrentControlSet\Services\Themes\
D:\WINDOWS\System32\svchost.exe -k netsvcs
HKLM\System\CurrentControlSet\Services\twdns\
D:\WINDOWS\System32\dns\bin\named.exe
HKLM\System\CurrentControlSet\Services\UPHClean\
D:\Program Files\UPHClean\uphclean.exe
HKLM\System\CurrentControlSet\Services\vsmon\
D:\WINDOWS\system32\ZONELABS\vsmon.exe -service
HKLM\System\CurrentControlSet\Services\winmgmt\
D:\WINDOWS\system32\svchost.exe -k netsvcs


And finally, my LSP configuration: http://tinyurl.com/73h7n
​

 

Thanks.. yes we do have to look at changes, but its good to verify there is a problem. Also see what other programs are running, and that you don't have malware on your machine

Back to the drawing board..

 

yes i try to run Spybot - Search & Destroy regularly to look for malwares.

 

me too

 

Like many in this thread I am now unable to get PE 2.1 to load on my notebook, an AMD K6 2/450, the beta as 2.0 would load. It all started when I had to remove the ProcessGuard beta, it would cause me to lose access to the computers on my LAN. I have removed all traces of ProcessGuard from the notebook, the file/folder structure and registry entries, and have done likewise for PE during the many uninstall/install attempts to get PE working.

As suggested here, I have sent DCS an email about this problem with the list of startup programs as generated by asviewer. Hopefully this will be sorted out for us soon.

UPDATE:Today, 11/27/05, I located a backup copy of PE 2.0 and was able to install/run it on said notebook.

 

FWIW,

I experienced my first problem with Port Explorer 2.1 too last night.

I have had it installed since it came out. It was loaded and when I went to click on the icon in the taskbar, the app would just hang and not open. This has only happened one time only.

Running XP Pro SP2

Edit: I forgot to add this.
I wasn't able to connect to the internet and had problems this morning too. So far I have been online all day and no problems have occurred. I also sent email with details.

 

Our number increases, I see. I might add that recently I uninstalled TDS-3 likely a day or so before I thought to launch PE troubleshooting another issue. It was then that I was surprised by PE 2.1's complete failure. Fortunately throughout the uninstall/re-install of PE2.1 and then finally reverting to 2.0, my LSP configuration remained in tact. I don't appear to have any connection issues at the moment.

 

Any news on this? PE 2.1 won't open on my machine, I re-installed it but to no avail. It's not that PE crashes, it doesn't even say hello, the cursor changes briefly but then no task, just nothing.

 

yup same here won't start

 

Should have added more sorry.
This is a clean install just yesterday fully patched xp pro, zone alarm Pro and avast home free. Thats about it .

 

We've identified one thing which may be causing this - we can't say for certain at this stage as testing on more systems is required but we will release a new update soon. Thanks all for your feedback and patience

 

Why am I getting popups on this site. that have installers for crapware.

 

The popups must have been after I started looking for an answer as to why PE 2.1 won't work. I had one other page open I guess cause now no popups . Sorry

 

This is encouraging. Thanks.

 

Hello Wayne,
Thanks for your reply. So far I haven't experienced any more problem with PEv 2.1. Glad to know that you are on the situation and there will be a new update.

Regards,
hardyhar

 

I think it may be fixed already, next test version should be good for most people. A few things have been fixed and one fix in there would affect lots of other parts of PE so it may be just what the doctor ordered.

 

great news. thank you .

 

So.. is it fixed ? suggested to uninstall the old version and reboot, install PE 2.11

 

I only had issue one time. I will install the new version this evening. Thanks once again.

Regards,
hardyhar

 

Re: Port Explorer won't open 2.11

No it doesn't work. 2.11 does exactly what 2.1 did which is nothing! A flop of the cursor but no gui, no nada, zip!
FYI - I followed installation suggestion.

Sorry.

Incidentally, just to make sure no stone is left unturned - I don't have PE installed in the default folder - but surely that would not make any difference. What is frustrating and certainly frustrating for you is that PE2.0 runs flawlessly but 2.1x won't even launch. Bummer.

 

Re: Port Explorer won't open 2.11

Same here: Processguard asked whether to execute, I agreed, PE skedaddled.
I added an exception to Kaspersky (just in case), no change.

 

Like others I am still unable to have the PE GUI open, only on my notebook computer, with the "new" PE 2.110 release.

 

Hi

this is my story with PE 2.1

PE2.00 worked fine on my win XP sp1. When I install PE 2.1 it also worked, but one day it stop running. I try to install PE 2.11 but still no good (I try to reinstall, uninstall then fresh install but with no success).
When new version of PG 3.200 was released I want to install it, but I sow in other thread that there is problem (no GUI) with Win xp sp1. So I decided to install sp2 on my machine. And ....... PE 2.11 works fine !!!!! ( PG 3.200 not installed yet)


br
Darek

 

It may be a requirement but we may be able to check versions and use different code for XP SP1.. as long as it is that problem. Some more testing directly between SP1 and SP2 is needed. Its a bigger job than expected which shows how much better SP2 actually is

 

It will be interesting after all this if it boils down to simply SP1 vs SP2.
At this point, I can be patient for final determination. Thanks.