2.302 Boot CD prob

Discussion in 'Acronis True Image Product Line' started by NielN, Oct 30, 2005.

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  1. NielN

    NielN Registered Member

    Joined:
    Sep 25, 2005
    Posts:
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    I just tried 2.302 boot CD on a K6-3 system. When you select the full version which includes network support it won't run the program. About 30 seconds after you select to start the full version, the computer just reboots.

    TI8 does boot on this system and operates just fine.

    Running TI9 without network support isn't useful since the backup files are located on a network PC.

    This is a 450 Mhz K6-3 system (Asus P5A) with 500 Megs of RAM.

    It looks like TI9 isn't quite there yet.

    NielN
     
    Last edited: Oct 31, 2005
  2. SusanLance

    SusanLance Guest

    AMD chip? I guess you think there is NO difference between AMD and INtel?
     
  3. Snakeyes

    Snakeyes Registered Member

    Joined:
    Jun 23, 2004
    Posts:
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    How is that relevant to the inquiry ?
     
  4. NielN

    NielN Registered Member

    Joined:
    Sep 25, 2005
    Posts:
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    Bump

    Acronis, are you doing something about this?

    N
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello NielN,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post?

    If you will not be able to create a sysinfo.txt file for some reasons then please boot from the Acronis True Image 9.0 rescue disc once more and press F11 key when the "Starting Acronis Loader..." message appears.

    After you get the "Linux Kernel Settings" prompt, please remove the "quiet" word, click on the OK button. As the startup messages stop scrolling please write down the last few lines of the output, or use a digital camera to make shots of the output screens.

    How does Acronis True Image 9.0 Bootable Rescue CD (2302) boot when the safe mode is selected?

    Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Alexey Popov
     
  6. NielN

    NielN Registered Member

    Joined:
    Sep 25, 2005
    Posts:
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    I did what you suggested (sent in an official report with the file you requested), and it's been some time now and I haven't heard back.

    Niel
     
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