TI 9, Build 2203 and STOP ERROR Message

Hi,

I just upgraded to the latest build of Acronis True Image, build 2302 and it gives me a stop error message on bootup into Windows XP Professional, Service Pack 2.

Here is the message: A problem has been detected and Windows has been shut down to prevent damage to your computer.

*** STOP: 0X0000008E (0XC0000005), 0X80076F73, 0XF9B0099C, 0X00000000.

This is reproducable. I reinstalled a backup with 2289 and all is alright. My computer doesn't like some code in this build. I've tried all the builds since I bought True Image 9 and none of the other builds do this.

Mark

 

I may have solved my problem. I had a WD 350 gig drive paired up with a Maxtor 250. I put the WD on it's own SATA controller and that seemed to have fixed the problem. The thing is, up until this morning, I had no problem whatsoever with this configuration.

This post wasn't intended to be a slam on Acronis TI, I was just reporting what I thought to be a problem with the latest build. With so many computers and configurations, I'm surprised that software developers have as good of success as they do.

Has anyone else had a problem mixing different drives on the same cable?

Mark

 

Hello MarkA,

I am very glad to hear that the problem has been resolved. If you have any other questions or encounter any problems please feel free to contact us again. We will certainly try to help you.

Thank you.
--
Irina Shirokova

 

Thank you very much.

Mark