anyone heard of Online Armour?

Hey Mike,

For "marketing" purposes....have you thought about calling the "Program Blocker" something more along the lines of "Malicious Program Blocker", or "Program Guard"? Just thinking that the connotation some might have would be that it might block good or necessary programs (even if by mistake). Just a thought.

 

Hi Rich,

Here was I going to get some work done (BTW, latest OA is up on the site now and Auto update) and I saw this. Have to explain myself now...

Tall Emu has had for the last year or so two main areas of operation - one has been what we'll dub "projects" which is basically custom software development - looked after by myself, and the other is IT Services headed up by a chap called Chris Besier (one of the partners in Tall Emu).

We've found that this provides a great service to our client base - SME businesses - the "support" side of the business gets us in front of lots of customers, and the development side lets us support those customers in innovative ways not possible for a "pure" support company.

On the software dev side, the experience of supporting our customer base - all of whom don't have contracts, so could walk at any time - means we've learned to do it right.

We want to apply this to Online Armor. Already we're planning to use this tool: http://www.tallemu.com.au/wombat.html to do remote support for OA clients as a paid option, in addition to free support that will be bundled with the product. There are also going to be some other bits of innovation we do around support - but I don't want to talk about it until we do it.

OA should set the standard for quality of support - and having the mixed business model gives us not only the experience, but the *funding* in order to pull it off.

It's this breadth of experience and division of responsibiliy that makes Tall Emu work.


Mike

 

well im aussie and i thought its amour? not amor LOL

 

Hi Mike,

Thanks for the company background. I am sure you have a great team. Hope you have a great week ahead.

Regards,
Rich

 

Hehe, I think Online Amour is a little out of scope of OA

 

Based on some of the feedback I've received, I'm not so sure...

 

Huge CPU use makes it slow to surf when my browser doesn't get any CPU

http://img94.imageshack.us/img94/8002/huge1vt.png

 

Alright, alright, I touch type rather fast okay...lol

Edit : interesting. Just saw the above post. Ran process explorer over it. The GUI uses between 15-40% cpu, but once the GUI was turned off, it dropped back to the very occasional 1.54%.

For Mikes Post below, I'm personally using XP SP2. Running PrevX1, Process Guard, ZoneAlarm, ShadowUser, Nortons AV, and WormGuard, plus OA

Oh, and rebooted a number of times now.

 

Did you reboot after installing it? Any more info - this is most unusual... I (obviously) run the latest OA constantly... no such problem here... what OS, or any other information you can give me?


Mike

 

Maybe use SIW, save the log, and send it in?

 

Hi All,

The latest install of OA contained an old definition file. As a result, if you installed it in the last hour or so you may have had a lot of unrecognised programs on your start menu, or had "calc" recognised as a dangerous program (I used to mark calc as dangerous as an example).

The latest defs are on autoupdate and will come down. No need to reinstall, but can explain if you would have had some "strange" results.

Apologies for the inconvenience.

Regards

Mike

 

Hello,

is it possible to prevent OA from starting? Disabling the corresponding service didn't do the trick.

Kind regards,

PeterVO

 

When I do not want it to start, I just set the service to manual. It has always worked for me...

 

I confirm that we take no special actions with OA such as automatically enforcing service to start at the moment.

Edit: Actually - we do stop third party process from terminating, so stop OA with the menu first. But in any case, puff-m-d is correct in saying that setting to manual start will solve your prob.

 

Hello,

it works indeed but I would expect when double clicking the "OnlineArmor.exe"-file or its shortcut, the corresponding user interface should appear by starting the service. And that doesn't work for me or am I missing something here?

Kind regards,

PeterVO

 

Try launching OA thru the start menu as there is a parameter used when starting
("C:\Program Files\Tall Emu\Online Armor\OnlineArmor.exe" /startup)....

 

Hello Kent,

thank you it works that way.
During install I chose not to install icons in the start menu but changed the properties of the shortcut in the Quick Launch toolbar by adding the extra 'Start' switch.

Kind regards,

PeterVO

 

Hi PeterVO,

FYI...

OA uses a parameter to startup or shutdown, and with no parameter, when the service is running, brings up the GUI....

 

Hi PeterVO

Just a question - why prevent OA from starting? Are you having some problems? (And sorry if I am confused here - responding to many people by email, and in Tall Emu forums as well)


Mike

 

Hi All,

I think we have identified this as problem with large HOSTS files. Hope to have a fix soon - but for now, to work around - only have small HOSTS file, then reinstall OA.

OA's web shield will protect you from nasties in web pages (if that is what you are usings HOSTS file for) - if you're using it as an ad-blocker, then you'd need to wait for the update in a day or two.

I'm outa here for the evening.... goodnight all


Mike

 

use both as OA is more like an IPS and MSAS is a dedicated antispyware.

 

http://img59.imageshack.us/img59/480/oa2zz.jpg

 

BTW Prevx killed OA.

 

Well, downloaded and installed a new version a few minutes ago, everything went very well. Still recon that there needs to be more information supplied for the attached screenshot. It took a very long time to initialize, around 1 minute where you are staring at a blank desktop, maybe a timer would go well here.

After the initial install and reboot connecting to the internet was good, no slowdown, opening a second tab to a website had a wait of around 7 to 10 seconds, tried opening another tab in Firefox which presented the same issue. Once these tabs connected to the 2nd website and the 3rd went through to Google (my home page) then everything after that has opened well and at normal speed. Have not seen a slowdown while on the internet.

All in all very smooth. OA then announced that it had found an update and I allowed it to do so, it then asked to restart OA, it then confirmed that OA was successful in its update.

Very nice Mike, and I like OA's silence so far.

Cheers

 

A second reboot has not seen this issue reappear.

Cheers