bug check analysis - Process Guard

I opened up Music Match Jukebox and during the splash screen the computer restarted. The bug check analysis (I think) points to Process Guard?

Not sure if it was just a one time snag? I included the analysis to see if any light can be shed since this is the first time I experience any issues with PG 3.100 full (if it is PG)

-wayne

 

Hi Wayne, We will have to await Jason's analysis of the Bug Check data but due to ProcessGuard's self protection I expect that the error information will be flawed.
I run Music Match occasionally with PG and have not had any problems as yet so maybe it was just a one off.
I do notice that mmjb.exe was blocked from creating a shell hook on my PC but it did not appear to cause a problem here.

Cheers. Pilli

 

Thanks Pilli,

Your talking about at the time of the crash dump. ? if thats the case, then analyzing the dump on another computer wouldn't do me any good.

-wayne

 

Yes, this may be the case though we must await Jason's comments.

Pilli

 

Thanks for the informative dump information. I have identified this issue and fixed it. It seems one of the Microsoft kernel functions is not behaving as it should, but luckily in this case I can correct their mistakes.

 

Thanks you Jason,

-wayne