Webroot SecureAnywhere Discussion & Update Thread

Discussion in 'other anti-virus software' started by Triple Helix, Jun 6, 2014.

  1. Tarnak

    Tarnak Registered Member

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    This is weird... Both System32/Drivers files are the same, but one appeared today for the first time.

    Windows_system32_drivers_both are one and the same_01.JPG

    >>>>

    Windows_system32_drivers_both are one and the same_02.JPG
     
  2. Triple Helix

    Triple Helix Specialist

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    Never seen that before and I don't have it and is this a clean install? You should post in the Beta Forum over at the Webroot Community.

    If a new install you could of selected:

    If required, click Installation options to:

    • Change the installation location.

    • Create a desktop shortcut.

    • Randomize the installed filename. Selecting the option prevents malware from detecting and blocking Webroot's installation file.
     
    Last edited: Jan 5, 2025
  3. moredhelfinland

    moredhelfinland Registered Member

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    Some security solutions, more or less, are based on signature detections. Some does sent an unknown file to online "sandbox" for analysis.
    I'm testing G Data and its, BEAST and DeepRay. Disable G Data both engines(Bitdefender and their own "closecap" engines) Download the latest virussign stuff and then disable internet connection Let the BEAST and DeepRay do the work.
    The Mighty BEAST fails a lot, because it does a alot of filecloud lookups. But im impressed how DeepRay prevented a lot of malware samples. One got thru, one formbook variant, where G Data warns, everytime i start a chome browsers it said browser memory injection!
    Many ppl bash webroot, but does have the best identity shield of any av.
     
  4. Muddy3

    Muddy3 Registered Member

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    Webroot Identity Shield is incredibly important. It is one of the modules that allows it—rather than treating a process or file as Good unless and until determined to be Bad—to distrust literally ANY process or file that it has not seen before, and to continue to distrust it until such time that it can definitively determine whether it is Bad or Good—all this at the same time as entirely protecting the user's device against the harmful effects of any malicious activity arising from said process or file.

    Personally, I love this approach, which is why I use Webroot. I should add that since using Webroot, I have never knowingly been infected.
     
    Last edited: Jan 13, 2025
  5. Tarnak

    Tarnak Registered Member

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    @Triple Helix

    Sorry, for the delay in replying, but I had a recent health issue.

    But, I have checked and that "ZThdNeOp.sys" file has become a phantom.

    It is is nowhere to found.
     
  6. Triple Helix

    Triple Helix Specialist

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    Ask in the Beta group or contact Webroot Support.
     
  7. Tarnak

    Tarnak Registered Member

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    I don't think that is necessary. I should think Webroot would monitor this topic and the posts that are made, here.

    Anyway, this shows how I got to discover the discrepancy in the first place.

    SpyShelter_logged a change_01.JPG
     
  8. Triple Helix

    Triple Helix Specialist

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    They don't only a few of us users.
     
  9. Tarnak

    Tarnak Registered Member

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    They should, because they might learn something. Nothing is happening with their Beta testing, at the moment, anyhow.....I should be sleeping, right now.
     
  10. Muddy3

    Muddy3 Registered Member

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    You sound as if you're getting a bit disillusioned with Webroot, @Tarnak (?).
     
  11. Tarnak

    Tarnak Registered Member

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    Nah....not really, but time Time Waits for No Man ;)
     
  12. Muddy3

    Muddy3 Registered Member

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    Not quite sure how that saying relates to my question, but I'm glad I was wrong and you are not disillusioned.
     
  13. Triple Helix

    Triple Helix Specialist

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    If there are any Beta Testers Webroot is now testing Webroot Total Protection I can't share much but if your in the Webroot Beta group all the info will be in there and I will just share the new UI. The Allstate protection is for the US users at this time.
    https://www.webroot.com/us/en/home/products/compare

    2025-06-18_15-55-00.png
     
    Last edited: Jun 18, 2025
  14. Charyb

    Charyb Registered Member

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    @Triple Helix

    After viewing your post I purchased Webroot to check out the new gui, but it looks the same as when I used it years ago. I was hoping to see something new with Webroot.
     
  15. Triple Helix

    Triple Helix Specialist

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    It's being Beta Tested at the Webroot Community and you have to be in it's Closed Beta Group. Now it is for sale for US users only features like the Allstate Identity Protection. https://www.webroot.com/us/en/home/products/total-protection

    Now WSA remains the same unless you buy WTP (Webroot Total Protection) which has the new UI. Nothing has been said about the new UI for all Webroot SecureAnywhere Products.

    2025-07-09_18-45-32.png
     
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