Bitdefender Quarantine Problem

Discussion in 'other anti-virus software' started by Scott W, Jan 30, 2023.

  1. Scott W

    Scott W Registered Member

    Joined:
    Sep 21, 2008
    Posts:
    659
    Location:
    USA
    I recently installed Bitdefender-Free and it's first scan quarantined a safe program file (i.e., a FP). When I attempt to restore that file Bitdefender says "the system does not have rights to access to the (file's) specified path", prompting me to choose another path?

    Edit:
    Problem solved by running BD as administrator, but I don't understand why that was necessary since my user account is an Administrator, and it's the account I used to install BD. :confused:
     
    Last edited: Jan 30, 2023
  2. Jimmy9190

    Jimmy9190 Registered Member

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    Jan 1, 2014
    Posts:
    67
    Location:
    United States
    BD is like that. You have to run it as admin to make changes, like restoring that file or deleting old update notifications and warning indications. I run into that often since I use my Standard account for everyday use. I don't know why BD has that rule unless it is done primarily as an extra security measure. Glad to know it's fixed now.

    Jimmy
     
  3. Scott W

    Scott W Registered Member

    Joined:
    Sep 21, 2008
    Posts:
    659
    Location:
    USA
    Last edited: Jan 30, 2023
  4. Jimmy9190

    Jimmy9190 Registered Member

    Joined:
    Jan 1, 2014
    Posts:
    67
    Location:
    United States
    BD can be like an overprotective helicopter parent sometimes. It wants you to ask permission to make changes or really do anything outside the basic use of the AV. BD puts a lot of effort into protecting your computer and like anything else I guess they can sometimes go too far. That is one reason I think BD Free is better than the paid BD versions, even the low-end BD Antivirus Plus can be pretty domineering. I remember when I tried BD AV Plus out last year it kept pestering me to use their VPN and create different user profiles. BD Free does the least amount of helicoptering.

    Jimmy
     
  5. zapjb

    zapjb Registered Member

    Joined:
    Nov 15, 2005
    Posts:
    5,556
    Location:
    USA still the best. But barely.
    I've used BD TS for what 8-10yrs. Knock on wood it's been well behaved for at least the last 5yrs.
     
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