Exactly this. Having to rely on the tech giants and the internet to access your own stuff seems like a bad plan.
Massive Microsoft 365 outage caused by WAN router IP change By Sergiu Gatlan @serghei - January 27, 2023
So this does not explain my two e-mails were not saved to Sent folder day earlier... It is frustrating and causing productivity/money loss for company, but to be fair it is quite rare and employees are still getting paid for that time. It isn't that bad to be fair. Last but not least there is no choice. You can't work remotely without Internet access.
Yes I understand that nowadays just about all companies work via cloud services, but I never thought about what happens if these cloud services are having serious problems. And I have no experience with stuff like MS 365, Google Workspace, Salesforce and Slack for example, but I wonder if you can use them on your own servers? With that I mean, that you don't have to rely on tech giants, to keep them up and running?
Many employees are salary and probably are getting paid for that time, even more so if they are remote and you cannot monitor what they claim. Unfortunately internet access is a requirement for way too many things today. To think that the world functioned fine without it before it existed. Now when it's down nobody can do anything.
Nope, can't use them on your own servers. We don't use most of that though. We host all of our own data.
Many would agree including myself. I don't think the communication network that we know of as "internet" was in and of itself a negative. But rushing it into the hands of so many, and so fast has caused a HUGE jam of digital services & supporting mechanisms where too few reliable experts can adequately control the information. Hence AI supposedly is the answer but even THAT demands responsibility of it's handlers.
I never heard in my current job of anybody claiming not meeting project's deadline by cloud outage. Cloud outages are too rare (but still frustrating) to cause that. Things like: lacking cooperation between company departments, including getting notified by another department about major change much too late or implementing workarounds because of budget constraints etc Usual things that happened before the era of remote work are causing most problems still.
our company uses its own server, but teams, outlook, 1D were also affected. we received a lot of mails from supporters. first impact was only customers, now business too. and i would bet this was not the last one. Rearranging services with such large scale have to fail.
Agreed. My point was that there are likely workers claiming hours they did not actually work but that turns into a much bigger thing than this.
Is this because these are all webbased tools? Because you would think that if they were app based, they should be able to run on servers from the companies themselves. And what about data security and privacy? With that I mean, can companies like MS, Google and Salesforce snoop on data?
I think that is somewhat the point. In many cases it's in the license agreement that they can do whatever they want, and in some cases they claim to own your data. But mostly it's a cheap revenue generator.
Technically or legally? Technically yes, unless company uses E2E encryption: https://learn.microsoft.com/en-us/microsoft-365/compliance/email-encryption?view=o365-worldwide
Yes, I was just thinking that many of the competing companies may use stuff from MS and Google. I would be worried about them spying on me. But of course I suppose it wouldn't be legal, so if they do get caught it might hurt their cloud business.