There are some scan categories that can't be fixed in the trial version. But I also don't agree with the verdict from AppEsteem. However, I'm sure it will resolved quickly. If the developers are in contact with AppEsteem, they will tell them what changes they need to make to get it resolved. But regarding PUP detection in general, there are two problems. There is no specific definition of what a PUP is, so antivirus vendors can classify anything as a PUP if they want. Secondly, when security software finds PUPs, it's very rare for them to give any explanation of what a PUP is. So to the average user will understandably make the mistake of thinking that PUPs are malware and need to be removed. Huorong Internet Security is the only antivirus I can think of that gives a clear explanation of what a PUP is. But it's not a product I recommend because of its poor detection rate.
Concerning the program Kerish Doctor Malwaretips also has a posting about it. https://malwaretips.com/threads/kerishdoctor-a-potentially-unwanted-application.120213/ I was not able to find a discussion on the ESET forums concerning it except for one from a couple years ago. I cannot speak for ESET but in the case of Malwarebytes, the program is alerting on cleaning Registry items that are a bit dubious and not recommended. Microsoft support policy for the use of registry cleaning utilities https://support.microsoft.com/en-us...tilities-0485f4df-9520-3691-2461-7b0fd54e8b3a In some other network scans, I see that the program appears to get most of its downloads from the Russia regional area and some in America. Registrar: Registrar of Domain Names REG.RU LLC Updated Date: 2020-08-15T06:57:01Z Creation Date: 2005-03-29T07:32:03Z Registry Expiry Date: 2023-03-29T07:32:03Z6:01 PM The digital certificate for the program shows the following. Voronezh, Russia https://en.wikipedia.org/wiki/Voronezh to.symcb.com/to.crl Concerning Malwarebytes alerting and quarantining Kerish Doctor First, if the program file was quarantined then you can restore the file from quarantine. Please see the following article on how to restore. Restore or delete quarantined items in Malwarebytes for Windows https://support.malwarebytes.com/hc...quarantined-items-in-Malwarebytes-for-Windows Please see the following article on how to add exclusions to Malwarebytes. Exclude detections in Malwarebytes for Windows https://support.malwarebytes.com/hc...xclude-detections-in-Malwarebytes-for-Windows Use the Allow File of Folder. Then browse to this file entry and add it. Code: C:\Program Files (x86)\Kerish Doctor\KerishDoctor.exe At this point Malwarebytes should no longer detect the program
Hello, we are Kerish Products - system software developer. Due to the incident, we would like to make an official statement. First of all, we want to say that we are unpleasantly surprised by the false detection of our Kerish Doctor product as potentially unwanted software. We have been developing our Kerish Doctor product for 18 years since 2005. Kerish Doctor is a classic Shareware product. Our product has a trial period of work and free of charge services the computer within 15 days. After that, if the user is satisfied with the work of the program and wants to continue working with it, then he has the right to buy a license key and use it to activate the program for further work. Over the past 18 years, our product has been doing the following: Defragments HDD drives when the computer is idle. Monitors the temperature of PC devices as well as S.M.A.R.T disk information Updates device drivers to the latest version from our server (monthly updated driver database) Removes remnants of uninstalled apps if present Cleans PC from junk (like CCleaner) Protects PC from malware (daily updated threat database) Fixes corrupt entries in the system registry And much more that is already available in the trial version. On January 19, appesteem_com site suddenly published a series of claims about our product. https://www.kerish.org/images/Claim-01.png https://www.kerish.org/images/Claim-02.png Based on this information, several antiviruses began to falsely detect our software as potentially unwanted application. This causes the application to stop working for thousands users of Kerish Doctor. In fact, this antiviruses is permanently removing the ability to use our software for all of our users who have the misfortune of having both of these products on a PC. In addition, we have an unfair blow to our reputation. We have already solved all the claims of site appesteem_com, although we do not agree with them. We also contacted them and provided evidence of the correction of their claims. We hope that all unfair accusations of our product will be removed as soon as possible. https://www.kerish.org/images/Claim-Fixed-01.png https://www.kerish.org/images/Claim-Fixed-02.png We are ready to provide any support that will help resolve this conflict. We are ready to answer any questions about the operation and functioning of our product.
So glad that Kerish Products have responded both to AE & here...that is thee professional approach. And I for one do not doubt that they are reputable company, with a top notch product (in MY experience of using it)...otherwise I would not have given them my business/used their product. I would have thought that if AE is also a reputable company in terms of what they do (and I am not saying that they are not...as I had not heard of them before this sorry episode so do not really know them), that they would first have had the decency to contact Kerish with their findings and give them a chance to discuss & resolve them BEFORE being the cause of all of the fuss, frustration, etc., that their actual actions have caused. Hopefully, this will now be speedily resolved to everyone involved satisfaction, and we can put this one to bed.
Exactly. I have used Kerish for a few years now, primarily to monitor programs (since WinPatrol died) that like to secretly add themselves to Startup. It also regularly removes un-needed temp files that only waste space. If Kerish is suddenly being flagged, then why not the few dozen other similar apps like Ccleaner, Wise Cleaner, System Mechanic etc. that have been around for years? I am using Malwarebytes and their response to what I consider a False Positive was arrogance and to post some screenshots of Kerish flagging registry entries and then abruptly close the thread before I could even reply. Strange that now Kerish is appearing on many PUP lists which proves that regardless of whether it's Eset, Malwarebytes, or whatever, that many share the same lists. Not necessarily a bad thing. I have contacted the Kerish developers concerning this matter and they are aware. Some consider their program as "Snake Oil" but when used responsibly it can be a great tool to remove unwanted startups and other tasks. I am always a little skeptical of the registry cleaning, and do not advise it. I have been burned more than once by Malwarebytes. The other time it was (and still is) stopping my VPN split tunneling from working. I may just drop Malwarebytes all together and return to Windows Defender.
Let Kerish do the heavy lifting. That's what one is paying them to do. In time, this will likely resolve one way or another. I guess one needs to compromise the convenience for now by exclusions, if one is willing to go that route.
Better add C:\Program Data\Kerish Products to the exclusions as well. I just checked Kerish for an update, and the update file in that folder was flagged.
I wrote to their MD about this, but I suspect that they already were aware, as their post above came very quickly after that. Hopefully they can do the necessary with AE so that we can all move on from this sorry episode.
Also add C:\ProgramData\Kerish Products\Kerish Doctor\Update\KerishDoctor.exe to exclusions. It was flagged when the program updated.
Well I originally had posted about it being no longer detected at VirusTotal, but it is still detected.
We are pleased to announce that site AppEsteem no longer has claims to our product. All claims from this site have been resolved. We are currently in active contact with ESET to resolve the issue. Unfortunately, the developers of antivirus Malwarebytes did not consider it necessary to answer us at all and closed the corresponding topic on the official forum. In other words, they were not very friendly in terms of solving the problem.
The president and CEO of The Anti-Malware Testing Standards Organization ,is also the president of App Esteem.Also most of the well known AVs are members of AMTS.I too have found kerish to be good over the years.I also noticed that vitsoft registry fix (another app that has performed exemplary over the years for me ) was also flagged for dubious reasons.App esteem seems to have down loaded the professional edition and moaned about how it trys to get you to purchase before it will clean deep scanned objects.Of course they just could have downloaded the free version widely available ...for example from here... http://www.softsea.com/review/Vit-Registry-Fix-Free-Edition.html.. Of course most av suites now also perform the functions that kerish and vitsoft do.I'm sure there's no conflict there though ..
ESET no longer detects Kerish Doctor. Rising is now the only vendor at VirusTotal that detects the installer.
They never are. Their arrogance is causing me to look elsewhere for AV. I have used MBAM for more than 15 years.
