The logs are gone as I've restored yesterday's image, taken pre Hasleo. I understand your concern but I wasn't doing a Disk restore. Although that was the result.
No users have reported this issue and we never encountered it during our testing. We will carefully check the code, thanks.
I did it again. Created 7 incrementals this time. Restore using exactly the same method as before. At the end of the restore I saw... "The data is invalid (0x014A......)" Windows booted to a BSOD, 0xc0000034 This is a BCD error and I couldn't fix it. The restore shouldn't be altering the BCD, which is not in the Win11 partition. So, three partition restore attempts and three different results. I'm happy I made the same restore choices each time.
I didn't create a Task. I did the backups manually starting with "Disk/Partition Backup". Only the Win11 partition was selected. I didn't interfere with the backup chain. Only the Win11 partition was yellow in the Restore sequence. I did a System Backup and Restore earlier today and it was successful. The first 4 partitions were backed up with the System choice... ESP MSR Win11 RE I've only had trouble with "Disk/Partition Backup".
Regarding this error, please open the save log file dialog (" " > "Save logs") and save the log file, then send the log file to us via support@easyuefi.com. Thanks.
I couldn't boot into Windows after the restore. So no logs. I've restored yesterday's image. Are there logs on the USB flash drive? Edit... View Logs on the UFD is empty. Edit... Logs sent to you from a new Windows backup series.
Hi @ Wilders I am fascinated by the issues that are being raised in this thread, the conversations much of which are above my paygrade show how careful one has to be before taking on a new Imaging software. I started out by installing Hasleo Backup because it was free and had a good feature set and also because at some stage I am going to have to replace Macrium Reflect Free. I also did a number of backups but did not have the courage to do a restore. How propitious that reluctance turned out to be! Our resident experts Froggie and BrianK have turned up a whole raft of issues with this software which have caused me to uninstall it until there is more clarity and assurance of a fool proof performance. Whilst it is good to see the developers engaging with the forum I found one of Hasleos's responses astonishing "This is a known issue. Hasleo do not guarantee that the Windows operating system backed up using the disk backup function will start normally after being restored. ". I wonder how many people really knew about this? It seems to me that this product should be labelled as "beta" until all the issues are identified and resolved. Thanks to Froggie I didn't get caught out. Terry
The error code prompted by the program records the location and type of error that occurred, which can help us quickly locate the problem. However, we checked that the code "invalid data" error does not occur on line 0x014A of the code, the error code you send is incomplete and may be incorrect.
A full backup of Windows contains multiple partitions (system partition, boot partition C:, recovery partition, etc.), the BCD file is located in the system partition, and it records some information about the C: drive (partition GUID, location, etc.), which is why the computer can locate the C: drive after booting. Restoring only C: drive to disk does not guarantee that the location, GUID and other information of the partition will not change, so it is impossible to guarantee that Windows can start normally. Aomei and EaseUS seem to have the same problem, please refer to this link below: https://www.easyuefi.com/forums/showthread.php?tid=846&pid=3232#pid3232 We do not recommend restoring only a single partition of the operating system, you should know that other partitions of the operating system are usually very small and take only a few seconds to complete the restore. If you insist on restoring a single partition, please check the "Restore to original location" option on the page below. https://www.easyuefi.com/forums/attachment.php?aid=245
I received it, unfortunately there are only logs related to the backup operation in the log, not logs related to the restore operation, so the complete error code cannot be found. We will try to reproduce it in a test environment. Did this error occur near the end of the restore operation?
I noticed the error as the restore completed. The logs I sent are for a recent backup. I don't have logs related to the previous restore or it's backup.
It's great Hasleo joined us here at Wilders, we but namely Brian & Frog will have a fast interaction directly with the devs.
Welcome @Hasleo. Our many thanks for your active assistance & participation. It's encouraging and should prove useful to your, this particular backup product (and others) as well as our interest in it.
I, as well, would also like to WELCOME @Hasleo to our Forum. There seems to be significant interest here at the moment and I wouldn't like their Devs to miss anything that may be found in our testing scenarios. Reciprocally, I would also invite our members to participate in the HASLEO Backup Suite Forum with any issues being discovered that aren't being dealt with here at Wilders. I have had excellent response there with issues I've discovered and had invited them to join us if they could... and here they are! Thanks again... and WELCOME!
Apparently this is Step #1 in stages. Feedback available at their Forum states that mounted image access is indeed in the plans of their Product Roadmap but availability has not been determined as of yet. There, apparently, is a limited Development Team available for this product, and as such, existing Feature Strength & Reliability are being considered currently before additional Feature availability. They just added File Recovery in their latest major release (v3).
I'm not trying to beat a dead horse here, but both Terabyte Unlimited "Drive Image Backup & Restore" and Macrium "Reflect" have been doing isolated OS partition restores, successfully, for many years. That tells me that there must be a way to do this operation safely without issue... what it is, I don't have a clue. Maybe they record that info as part of the taken image, and as a result, can change it after the restoration. But at least I now have a WARNING and will avoid this type of isolated OS partition restoration in the future.
Hasleo, I just restored V8 from the backups I created last night. I sent you the logs from those backups. As the restore finished I saw "The operation completed successfully". I clicked View Logs in the UFD environment and there were numerous Starts/Ends entries but no errors. The computer was restarted and booted to a BSOD. 0xc0000034 If you tell me what folder to check I could retrieve logs from the non booting Win11.
