Hello, since the last Firefox update, an error message comes up from time to time. Opera runs slowly, could be the proxy setting, but for the short time without error. So Firefox and Sandboxie have the problem. My System: Windows 10 Pro 64Bit Firefox 106.0 Sandboxie 5.58.2 Sandboxie Error SBIE2203 Fehler bei der Kommunikation mit dem Sandboxie-Dienst: (Error communicating with the Sandboxie service *GUIPROXY_00000001; MsgId: 14 - WerFault.exe [FF000000] Help Messages form sandboxie-plus.com SBIE2203 Message: SBIE2203 Failed to communicate with Sandboxie Service: detail Logged To: Popup Message Log. Explanation: The Sandboxie DLL component executing within the sandboxed program needs to communicate with the Sandboxie service component (SbieSvc). This message indicates that some communication failure has occurred. When detail is connect, the likely reason is that the Sandboxie service is not running. Any other value of detail indicates that communication has been established, but could not be completed, due to some error. Please help Michael-Germany
Michael, Please use the plain tags in part of your post to avoid the smiley Like this here: Code: [plain](Error communicating with the Sandboxie service:) [/plain] The plain tags are explained here (scroll down there): https://www.wilderssecurity.com/help/bb-codes
Running :- Windows 10 Pro 64Bit Firefox 106.0 Sandboxie 5.6.0 Have tried both Classic and Plus versions, and have this error:- This happens when I try to open Firefox for a Banking session. Sandboxie Service is confirmed as running. Google has offered little help. Any advice appreciated
Hi Kenny. I am on W10 Home 64 bits. Firefox 106.0.1 and Classic 5.60. I am not getting any SBIE messages, and I am not hiding any but one (not related to the one you posted about). My suggestions. Try deleting contents of your old Firefox sandbox (in case the sandbox is not set to delete on closing). You can also try to create a new sandbox for Firefox, as you create it, dont copy settings from any sandbox. Also, if you close the message, and Firefox still works fine, then you can ignore and Hide the message. Last. In Firefox Settings, untick the 3 settings under "Firefox Data Collection and Use". This here, should do the trick. Bo
Hello Bo. Many thanks for the reply. Exploring a bit further, I found that so far, it is unique to Firefox. Chrome, Brave and Edge seem ok so far. As per your advice I firstly deleted the contents of the Firefox sandbox, and when that didnt work, deleted the sandbox, and created a new one with the default settings, just to try it. No change. Still getting message. I did have a look at the Firefox settings in Data Collection and they were unticked. Sooo, before I hide the message, is there a way of testing a sandboxed Firefox session to satisfy myself that it is a safe banking environment? Cant think of a way myself, but Im sure there is. Once again, very grateful.
Hi Kenny. For doing banking. If you are clean, if your system is clean, Sandboxie will keep you clean. Suggestions: Always do banking in a fresh browsing session. When you do banking, you open a new browsing session, and when you finish doing banking or any sensitive activity, you close the browser and delete contents. After you delete contents, you can reopen the browser to continue doing regular activities. Don't mix activities in the same browsing session. I am pretty extreme regarding that last sentence, so I open and close my browser many times during the day. To protect your personal/sensitive files from being stolen, run the browser in a sandbox where you close path to the folders where you keep this type of files. Just block access and you are done. It works. Classic is still simple and effective. Personally, I block access in all my sandboxees, if you don't, at least do this in the ones you run your browsers. You can also, forbid all programs that run in the sandbox with the exception of the browser, from having access to the internet. Doing this, will keep anything that runs from phoning home (except the browser). This setting protects on top of the ones that can be used to block access to your sensitive files. Regarding the SBIE message, that message doesn't mean anything is getting out of the sandbox. Nothing gets out of the sandbox. If Firefox runs fine despite you getting the message, you can hide it and forget about. Another thing, and this is important. Try not to install many addons. The lesser amount of addons you install, the safer you are. This is not a maybe. Addons can use the browser to read your files and phone home. They can use the browser as a vehicle to steal your files. So, if you install a malicious addon, it can use Firefox or Edge to steal your password and sensitive information and send it home. Malware can do this even if you have the protection from SBIE that I wrote about in effect. So what is the solution about this? Install only a few addons, in my personal case, I only install one. And only install addons that are well known and have been around for a long long time. This might sound complicated and hard to do but is not. The 2203 message. I used to get one of those many years ago for KMPlayer in W7. I use to hide it and the video player continued to play well. After a while, I came to learn and realized that the message was triggered when I increased the speed of a high quality video. That W7 is low in resources so probably the high quality videos were too much for it and that triggered the message. Bo
Hello Bo. Tremendously useful info there, for which I thank you. I would like to reply in some detail, but am short of time now, so I will come back to you tomorrow. Regards
Back again Bo I have had an ongoing love/hate relationship with Sandboxie for about 10 years, and I always give up trying to configure it on my system. Never ending error messages drove me away time and time again, but as I do recognise the value and importance of sandboxing, I have always "had another go" This time, I intended to just create a Banking sandbox with no addons, and nothing else able to run or access the Internet apart from the Firefox browser, which I intended to keep solely for banking - nothing else at all. I couldn't believe it when even with this simple setup, I got error messages. So with all that said, I am not happy to trust that Sandboxie can do its job for me without contacting the Sandboxie Service which it seems not able to do. For such a highly regarded and mature software, I find it worrying that these messages appear when there is no need for them. I will study further your excellent advice, but I really don't think I am able to face the same aggravation that I have in the past trying to set up Sandboxie with further sandboxes to cover me system-wide. If I can just become confident that at least my Online Banking is protected, I will have to be content with that. I assume that is no safe way of testing that a banking sandbox is actually working as it should? EDIT.: Just hidden the error message, and although Firefox will open, I can not open any websites with it. Get the hourglass and then nothing. Think it may be time to give it best, and come back in another year or so.. Regards
If you can't open any website, then you do have a problem. Hiding won't help. I just read a new SBIE build is going to be released soon that will address (with a better fix) the compatibility with Firefox issue that affects everyone.. Perhaps try that version. Bo
Do you use a third-party antivirus software? These are known to hook into browsers and prevent them from running correctly under Sandboxie. And just to be on the safe side: Have you ever completely restarted Windows (not only shutdown and power on again)?
Thanks for your interest. I dont run any 3rd party Security. I rely on Windows Defender, which seems to do the job so far. Not sure what your 2nd point refers to. I just shut down the comp every night completely, and restart in the morning. Regards
I think APMicheal may be referring to fast boot (or fast start up as it's sometimes known) With it enabled on your machine when you shut down it's not a true shut down, it's sort of a semi sleep so that when you start up the machine it boots faster because some things didn't truly close down completely. Some folk turn it off soon as they get a machine. It has been known to affect Win Updates installing occasionally.
Very good, Windows Defender should not cause any problems. As @stapp had already written, "Shut down" is just a special hibernation/sleep state of Windows (if "Fast Startup" is turned on, which is the default setting in Windows). A real restart can therefore only be performed if the "Restart" entry is selected in the Windows Start menu.
Fast Startup is one of the things I disable first, Its like the worst of booth worlds, all your apps are gone and windows is not rebooted either. I normally use full hibernation and its great!
