Cyberattack brings down InterContinental Hotels' booking systems

guest · Sep 6, 2022

By Jeff Burt @jburttech - September 6, 2022

The IT systems of InterContinental Hotels Group, the massive hospitality organization that operates 17 hotel brands around the world, have been compromised, causing ongoing disruption to the corporation's online booking systems and other services.

IHG, which is headquartered in Denham, England, and has offices in Atlanta, Singapore, and Shanghai, said in a statement to the London Stock Exchange Tuesday that "parts [of its] technology systems have been subject to unauthorised activity." It went on to say that its operations have been disrupted since Monday, which has left people struggle to reserve rooms online, at least.
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"IHG is working to fully restore all systems as soon as possible and to assess the nature, extent and impact of the incident," the corp said. "We will be supporting hotel owners and operators as part of our response to the ongoing service disruption. IHG's hotels are still able to operate and to take reservations directly."
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IHG is a massive operation, running 6,028 hotels and 882,897 rooms in more than 100 countries. It has about 325,000 employees and included in its brands are Regent, InterContinental Hotels and Resorts, Crowne Plaza, Holiday Inn and Holiday Inn Express, Candlewood Suites, Atwell Suites, and Even Hotels.

IHG didn't disclose whether the attack was the result of ransomware or some other malware. Threat intelligence company Hudson Rock said in a tweet that at least 15 IHG employees and 4,030 users on the internal network were compromised, according to information gathered from ihg[.]com.
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This isn't the first time IHG has been hit by a cyberattack. A network security breach in 2016 impacted the company for about three months, with IHG officials admitting in April 2017 that 1,200 hotels were affected by the intrusion.
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waking · Sep 22, 2022

IHG hack: 'Vindictive' couple deleted hotel chain data for fun

https://www.bbc.com/news/technology-62937678

"Hackers have told the BBC they carried out a destructive cyber-attack
against Holiday Inn owner Intercontinental Hotels Group (IHG) "for fun".

Describing themselves as a couple from Vietnam, they say they first
tried a ransomware attack, then deleted large amounts of data when
they were foiled."

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