I have been using Sandboxie intermittently for years, and have had it installed without issues on a number of PCs and versions of Windows. Most recently I have been using it on a PC with Win10 21H2 and AVG Internet Security without issues for the past four months, since I switched to AVG from another AV. Currently AVG is ver 22.6.3242 I regularly run an AVG Smart Scan manually every 24 hrs or so. All went well until a few days ago, circa July 20 and since. For some reason it now always results in a BSOD with a SYSTEM SERVICE EXCEPTION from Sbiedrv.sys which causes a system restart. When it first occurred I was using SB Classic x64 v5.55.22, but have since tried SB Classic x64 v5.56.3 and SB Plus x64 v1.1.3 with the same problem occurring with all versions. Presumably this is caused by some change that AVG made during one of its "minor" updates. If I remove AVG and use Windows/Microsoft Defender there are no problems with SB. I can run Defender scans, as well as on-demand scans using Malwarebytes (non-resident) and Trend Micro Housecall. With AVG installed I also got the BSOD from Sbiedrv.sys when running a Malwarebytes on-demand scan. As I have more than a year and a half left on my AVG subscription I am reluctant to remove it permanently. So I must abandon SB at this time. I have Windows minidumps from the system crashes if they are any use.
hello, I'm sorry to h ear that, could you please provide the crash dumps you have collected Can this issue be reproduced with the free avg version? Or what exact AVG product do you have installed?
I'll give you a Zip file with several dumps in it, all as a result of this problem AFAIK. What is the best way to get them to you? While testing ways around this, I uninstalled AVG and then later reinstalled using the online installer for the latest version of AVG Internet Security. When it asked for an activation code I chose the option for a free 30 day trial. With that running and the default settings the same problem occurred. Later I inserted my activation code to resume my subscription, and restored my settings. (After removing SB.)
best is to send the dumps by email, my email address can be found in my github profile also please write down to which driver versions the dumps belong
Please try un-checking EnableObjectFiltering=n Also could you please try to capture some dumps with the latest build: https://www.wilderssecurity.com/threads/sandboxie-plus-v1-2-5.446114/
In my windows 10 Vm 21h2 i installed avg_internet_security_setup.exe and sandboxie+ v1.2.5 and run a smart scan and it finished fine. What shoudl i do to make i crash should i have active processes in a box?
David - FYI - Reports of users getting BSODs from AVG and Avast after a recent update are starting to appear in the forums. Different drivers, etc. appear to be getting affected. See for example: BSOD every time Avast does a smart scan https://forum.avast.com/index.php?topic=320468.0 BSOD with recent update https://forum.avast.com/index.php?topic=320457.0
The problem is that currently I am unable to reproduce this crash, in my test VM using free/trail version of this software. So I need one or possible more then one volunteer to debug the issue with, someone willing to enable test signing ode and try out a couple test drivers, providing sumps etc. This may take quite a few tries and some time, but if it works out to fix the issue the volunteers would be rewarded for their time and effort each with a HUGE Supporter Certificate that never expires. So who wants to help?
David - My impression - based in part on the threads I referenced - is that this is an Avast/AVG issue which is affecting different drivers on different systems. While not affecting any drivers on other systems apparently. If that's the case then I think you should defer trying to identify an issue in SB, as it doesn't appear to be a problem which is specific to SB. I am communicating with the Avast team via the Avast forum, and will be retrying the combo of AVG Smart Scan with SB installed as I am advised to do so by their developers.
Avast support posted a reply in the Avast thread I've been following and participating in, advising us to update the signature file(s) to version VPS 20220726-6 After doing so, I reinstalled Sandboxie Classic x64 5.56.3 and started it. I then ran an AVG Smart Scan and it ran to a successful completion with no BSODs. I also ran Malwarebytes and Trend Micro Housecall on-demand scans with AVG IS realtime protection active. No issues were encountered. At the moment it appears that Avast/AVG have resolved the BSOD issues happening with some drivers on some systems. Whether it was done via code correction or code regression only their developers know. So it appears that no further investigation re Sandboxie BSODs during AVG scans is needed (at this time). Thanks for the prompt willingness to seek the cause and a solution.
