Is Pale Moon Browser for Windows Safe To Use?

Discussion in 'other software & services' started by jaypeecee, Jan 3, 2021.

  1. jaypeecee

    jaypeecee Registered Member

    Hi Folks,

    I very recently installed Pale Moon browser v 28.17.0 64-bit on my Windows 10 PC. On opening this browser, I get the following message:

    This Connection is Untrusted

    You have asked Pale Moon to connect securely to start.palemoon.org, but we can't confirm that your connection is secure.

    Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.


    Can anyone shed any light on this? Needless to say, I haven't progressed beyond this warning message.

    JPC
     
  2. Pliskin

    Pliskin Registered Member

    I can't confirm this, although I am on Windows 7, but it shouldn't matter.
     
  3. Callender

    Callender Registered Member

    I don't have PaleMoon installed but it sounds like your home page or new tab page is wrongly configured. If it attempts to open:

    Code:
    start.palemoon.org
    
    on launch then try changing the home page to something else.

    Code:
    https://palemoon.start.me/start
    
    If it was a fresh install did you import any bookmarks or settings from any other installed browser?

    Also check bookmarks and delete any that you don't need. Did you download from here?

    Code:
    https://www.palemoon.org/download.shtml
    
     
  4. Callender

    Callender Registered Member

    Well I just installed PaleMoon and it doesn't open your problem page or display any warnings or errors.

    It opens two tabs. It does not try to open the problem URL.

    I'd suggest uninstalling completely including profile removal then grab a fresh copy from the official download site.

    Pale Moon - start.me.jpg
     
  5. imdb

    imdb Registered Member

    are you using adguard or a vpn?
     
  6. jaypeecee

    jaypeecee Registered Member

    Hi @imdb

    Yes, I'm using AdGuard 7.5.3 and ProtonVPN 1.17.6. Do I need to re-configure them?

    JPC
     
  7. imdb

    imdb Registered Member

    give this a look. if the issue persists we'll look further into it.
     
  8. jaypeecee

    jaypeecee Registered Member

    Thanks, @imdb - I will check this out tomorrow.

    JPC
     
  9. imdb

    imdb Registered Member

    you're welcome, j.
     
  10. Callender

    Callender Registered Member

    FYI:

    Code:
    http://start.palemoon.org
    
    (insecure) http

    should automatically redirect to:

    https://palemoon.start.me

    (secure) https

    Redirect.jpg


    SiteCheck.jpg

    If this was a fresh install of Palemoon (Palemoon was never used previously on your machine) then it should not be connecting to the .org URL on launch.

    What is your home page set to?

    If I visit the problem URL using Firefox I get a redirect message and am redirected approriately.

    Do you use https everywhere extension or similar?
     
  11. jaypeecee

    jaypeecee Registered Member

    Hi @Callender & @imdb

    Thanks for your help.

    I manually changed the URL in the address bar to https://palemoon.start.me/ but to no avail. I got the following response:

    This Connection is Untrusted

    You have asked Pale Moon to connect securely to palemoon.start.me, but we can't confirm that your connection is secure.

    Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.


    What did I do wrong? Nothing as far as I can see.

    JPC
     
  12. jaypeecee

    jaypeecee Registered Member

    I don't use the https everywhere extension but I am using Am I Unique?

    I am using ProtonVPN.

    And this was a fresh installation of Pale Moon.


    Hi @Callender

    Please see my answers above.

    JPC
     
  13. jaypeecee

    jaypeecee Registered Member

    Yes, that is what happens on my PC.

    JPC
     
    Last edited: Jan 5, 2021
  14. jaypeecee

    jaypeecee Registered Member

    And some more information that comes back on the error message:

    start.palemoon.org uses an invalid security certificate.

    The certificate is not trusted because the issuer certificate is unknown.
    The server might not be sending the appropriate intermediate certificates.
    An additional root certificate may need to be imported.

    (Error code: SEC_ERROR_UNKNOWN_ISSUER)


    JPC
     
  15. jaypeecee

    jaypeecee Registered Member

    Hi Folks,

    I persisted with this and, now, everything seems OK. Not sure why. It seems to have been related to disabling and re-enabling Am I Unique?

    We'll see how things go.

    For the moment, many thanks to @imdb and @Callender!

    JPC
     
  16. jaypeecee

    jaypeecee Registered Member

    Hi Folks,

    I spoke too soon!

    I still have a problem but it occurs when trying to launch Pale Moon from the Windows 10 application icon. As a result, I have just put my question on the Pale Moon forum.

    I'm beginning to wish that I'd not bothered with this browser but - who knows - perhaps it will all be worth the hassle. Of course, it could still be something I'm doing/not doing but, for the moment, I'm lost for ideas.

    JPC
     
  17. Callender

    Callender Registered Member

    Suggest:

    Right click the PaleMoon Shortcut and choose "Properties"

    In the Target Field add a space after the path to the executable then type whatever URL you want to open on launch.

    Screenshot is from Firefox but it is the same principle.

    Shortcut Properties.jpg
     
  18. jaypeecee

    jaypeecee Registered Member

    Hi @Callender

    I tried your suggestion but ended up in a terrible muddle. My bad. But, as a result I've given Pale Moon the boot. Perhaps I'll try starting from fresh some other time but, for the moment, it's a non-starter. Pale Moon is now an even paler moon!

    JPC
     
  19. bozzy

    bozzy Registered Member

    I have used Palemoon for years on Windows 10 with no problems like yours, i suggest uninstalling your add ons and trying it, set your homepage like this http://startpage.com After, if all goes well try installing your addons one at a time..
     
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