At this point, my guess would be that Drive Snapshot is, in some way, not telling you the truth. I wouldn't trust images created with it. Both IFW and Drive Snapshot use VSS, and one is saying it's working and the other is saying it's not. I'd try to repair VSS with the macrium utility linked above.
From the registry screenshot it seems that you have/had acronis installed? If already uninstalled use their cleanup utility https://kb.acronis.com/aticleanup to remove it's left over registry keys and drivers (fltsrv.sys) Panagiotis
Hi pandlouk, You are always here in real time. Yes it was a registry remnant from a previous Acronis program. It worked The only issue (IMHO) is the time for backup: Approx. twice the time spent using DS for a full backup . thanks to all of you for your time.
Hi sammy, Nah, usually I check the forum 2-3 time a month. It was just luck to check in yesterday. It should not take that long. Panagiotis