Woman Says Hacker Used Her McDonald's App to Buy $500 of Food in Five Days

guest · Feb 11, 2019

Woman Says Hacker Used Her McDonald's App to Buy $500 of Food in Five Days
February 7, 2019
https://munchies.vice.com/en_us/art...lds-app-to-buy-dollar500-of-food-in-five-days

But one Nova Scotia woman says that an Extra Value-loving rando was able to hack her McDonald’s app, and this as-yet-unidentified person spent almost $500 of her money on fast food during a five-day period.
“It's amazing to see how quick someone can just breach your privacy,” Lauren Taylor told CBC News.

Earlier this week, a woman in Ontario said that her McDonald’s app—and her bank account—had also been used to buy almost $100 worth of food [...] told CTV.

She says that a McDonald’s customer service rep told her that “this has happened before,” but she later got a form email from the company telling her that there had not been any system-wide security breach, so essentially it had to be her own fault somehow.

But this does seem to have happened before, to other Canadians who use that app. In October, a user named RyanS219 started a thread on a site called RedFlagDeals after realizing that his RBC Mastercard had been used to buy someone else’s dinner.
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guest · Apr 29, 2019

Hacker hacking McDonald's App, ordering thousands of dollars of worth food
April 28, 2019
http://www.ehackingnews.com/2019/04/hacker-hacking-mcdonalds-app-ordering.html?m=1

In Canada, McDonalds is losing out on thousands of dollars because of a notorious hacking act. The unidentified person is hacking into McDonalds app of strangers to rack up thousands of dollars worth food purchase.

The recent victim was Patrick O’Rourke, who is the managing editor of the tech news site MobileSyrup.He said that he didn’t realise till recently that someone has hacked into his Mcdonald's app and has ordered almost 100 meals between April 12 and April 18
According to the CBC report ,there were mass purchases of Big Macs and McFlurries. O’Rourke doubts whether a single person could have eaten all the food.
He told CBC,”It could be one guy who was able to hack my account and he shared it with a bunch of his friends across Montreal, and they all just went on a food spree,”

According to O’Rourke, McDonalds was not much to the help in the matter. He said “To me, it just seems like a little bit negligent… like they don’t really care, McDonald’s should at least be sending out a mass email to everyone that has the account [to say], ‘Hey, you should reset your password.’ ”
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guest · Nov 4, 2019

'What a mess': McDonald's customers frustrated as 'Hamburglar' hacks more app accounts
Company said incidents are rare and it's 'confident in the security of our app'
November 3, 2019
https://www.cbc.ca/news/business/mcdonald-s-hamburglar-app-account-hack-1.5345024

The so-called Hamburglar is still at large, hacking customers' McDonald's app accounts and ordering food on their dime. For some victims, their troubles didn't end there as they were unhappy with how McDonald's handled their cases.
"What a mess," said Deborah Kelly of Peterborough, Ont. She's unimpressed after the fast-food giant mistakenly blamed mystery charges on her account on a technical glitch, not a fraudster.

Since February, CBC News has heard from more than 20 people who allege a fraudster somehow infiltrated their McDonald's phone app — which was linked to their debit or credit card — and ordered meals for pickup.

"While we are aware that some isolated incidents involving unauthorized transactions have occurred, we remain confident in the security of our app," said McDonald's Canada spokesperson Ryma Boussoufa.
'Not handled well'
When she reported the case, a customer service rep assured her it was just a glitch.
CBC News asked McDonald's why it classified Kelly's case as a "glitch." The company didn't respond, but called Kelly later that same day to apologize and explain that her account had likely been infiltrated by a fraudster.
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'Kind of baffled'
He said the company never followed up with him or offered security advice.
"I was kind of baffled by the entire correspondence with them," said Wells. "It was almost like I was calling some place that, literally, no one had any idea what was going on."
Why can't McDonald's issue refunds?
McDonald's app victims have also questioned why the restaurant chain won't directly refund their money. Instead, McDonald's has instructed customers to file a claim with the bank behind the credit or debit card attached to their app — even for incorrect charges caused by a technical glitch.

But in a recent tweet to an inquiring customer, the company stated that the payment information on the McDonald's app isn't stored in its system, which means it can't reverse any charges — only the bank can.
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Peter2150 · Nov 4, 2019

Use of these kind of apps is as smart as laying 5 $100 bills on a park bench and being surprised if you come back and they are gone. DUH

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