It has a pictures of a purple blob thing and states: Oops, I know nothing about this item. Hi there, my name is Win32.Helpware.VT... certain antivirus labs also call me W32.eHeur.BadNews.GAFE, I guess it is because every time I appear they get very upset. It looks like you found a hole in my malware net... The request failed with status code: 404 While having it scan an Excel file a Board of Directors of a HOA sent me. I ran it twice and it did it both times. Before it did it, all the engines were giving green check-mark okays on the scans. Then toward the end of the scans it just displays the above on a screen. Any ideas what this is? I deleted the file I was scanning and never opened it but it did download from a email.
I had similar problem today while scanning executable file. IMO there is a problem with their service (or one of the engines) and in that case they show that error.
I scanned two files. One resulted in that message; the other did not. I ran the one, that had that result, a second time and it had that result again. I also ran some links through VirusTotal and all were normal with no such result. I deleted the files - and never opened them. I have Emsisoft on my PC and I am now running a thorough, including rootkit search, scan with the free Malwarebytes and will follow up with an Emsisoft scan and download a Microsoft virusscanner and use it.
Here is my error if I try to rescan that file (it's already uploaded so no upload needed, just using their rescan option) : I don't think you should worry about anything.
Yes that is the exact site result I got. I am not sure if he is friendly or nefarious Would the 404 result mean Virustotal was trying to follow a link in the file but got a DNS error? BTW, Malwarebytes found nothing on my system.
Yes it seems as if VT doesn't find URL with hash when trying to show final results. If I scan the same file again results from previous scan are shown (with correct time of last scan).
I just tried a VirsusTotal scan of 3 day old unrelated PDF file on my PC and it resulted in the same purple blob thing message. Then I created a PDF of one page print of a simple Google search result page. VirsusTotal gave the same purple blob result from scanning it.
Reading that, I wonder if that is the result from one of the scanning engines that VirusTotal uses? It looks too low-level/low budget picture for a Google/Alphabet company, like VirusTotal, to use. So I wonder if there is some snafu and VT is just passing that particular engine's error result instead of its normal reporting of each engine's result.
Ok I ran a bunch of scans on my system. Malwarebyes custom scan, including rootkits: nothing Emisosft full scan: nothing Emsisoft rootkit and direct disk access scan: nothing Microsoft Virus scanner (MSERT - MicroSoft Emergency Response Tool) full scan, from a just downloaded version: nothing Safe?
