EAM Help Needed

Discussion in 'other anti-malware software' started by TomAZ, Feb 17, 2018.

  1. TomAZ

    TomAZ Registered Member

    Joined:
    Feb 27, 2010
    Posts:
    1,131
    Location:
    USA
    Until just a couple days ago, I have been successfully using EAM on my XP machine -- and still getting regular Definition updates. However, I'm no longer getting those Definition updates -- says my software is out of date (which it has been for a while now). Not exactly sure what happened or what they did, but something has just recently changed. Guess I'm still somewhat protected - at least with Definitions as of a couple days ago, but what do I do now??

    If EAM is a total goner for me, what alternative is my next best optiono_O?
     
  2. Thankful

    Thankful Savings Monitor

    Joined:
    Feb 28, 2005
    Posts:
    6,564
    Location:
    New York City
  3. TomAZ

    TomAZ Registered Member

    Joined:
    Feb 27, 2010
    Posts:
    1,131
    Location:
    USA
    Thanks for the suggestion, but I don't have an account at Emsisoft -- and it's been giving me fits trying to create one, so I'll guess I'll just have to pass. But thanks again, anyway.
     
  4. Azure Phoenix

    Azure Phoenix Registered Member

    Joined:
    Nov 22, 2014
    Posts:
    1,560
    Try to contact an Emsisoft employee on this forum. Like @guest . Perhaps he can help you.
     
  5. TomAZ

    TomAZ Registered Member

    Joined:
    Feb 27, 2010
    Posts:
    1,131
    Location:
    USA
    Will do -- thanks so much!
     
  6. Peter2150

    Peter2150 Global Moderator

    Joined:
    Sep 20, 2003
    Posts:
    20,590
    Hi Tom

    Why is the software out of date. Ah, let guest confirm, but I am not sure EAM still supports XP.

    pete
     
  7. TomAZ

    TomAZ Registered Member

    Joined:
    Feb 27, 2010
    Posts:
    1,131
    Location:
    USA
    That's exactly right Pete -- that's what he said -- they're no longer supporting XP. But the strange thing (for which I did not get an explanation) is that I don't believe they've been supporting it for quite some time now. However, until just two days ago, I was still getting regular daily virus definition updates. Maybe they decided to reconfigure their definition format to be compatible with only their more current program versions. Oh well, guess I'll be looking for a replacement.:)
     
  8. stapp

    stapp Global Moderator

    Joined:
    Jan 12, 2006
    Posts:
    24,107
    Location:
    UK
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.