Paragon Recovery CD missing eject option for external drives?

Discussion in 'backup, imaging & disk mgmt' started by jsmith65, Dec 25, 2017.

  1. jsmith65

    jsmith65 Registered Member

    Joined:
    Jun 21, 2017
    Posts:
    10
    Location:
    USA
    Dear experts,

    I am using Paragon Backup and Recovery 16 to restore a disk image I had created earlier. When booting off of the recovery media created for it, and then plugging in my external drive, it did not see my WD external MyPassport drive. I resolved that issue by plugging in the external drive into USB 3 port before booting off of the CD. Paragon was able to see the drive now and I was able to use it to restore all main drive partitions. However, after the successful restore operation, I cannot find any option to safely eject the external drive.

    Just to be clear, I am inside the Paragon environment, not inside Windows at this point and just using the Paragon UI that has loaded for restoring / creating backups with "Home", "Main View", and" X-View" tabs at the top.

    Could anyone help me locate the safe eject option for the external drive? (If the option exists, please provide as detailed explanation as possible on how to reach it)

    I can feel the external drive is busy/spinning still, even after waiting a while (over an hour), so I don't want to just disconnect it physically. I also know I can just use the blue Power button (in upper right screen corner) -> Shutdown option to shutdown the whole PC but in the past I've had external drive corruption happen when using (software-induced) Shutdown without first safely ejecting the drive.

    Thanks!

    P.S. Another thing I tried: under "Main View" tab, it shows the main PC drive and the external drive on the right side. Clicking on the external drive (outer box) shows 3 options (on the right looking like blue underlined links). None of those options are "Eject". They are "Backup all volumes on this disk", "Update MBR", and "Show Advanced Properties". The last one indeed shows advanced properties and has no additional options for ejections either. Right-click on the external driver does the same thing as left-click.

    Similarly, clicking on the inner box of the external drive, shows 5 options and again, none of them being Eject. They show "Backup this volume", "Change drive letter", "Format this volume", "Delete this volume", and "Show Advanced Properties" (which again just shows properties)
     
    Last edited: Dec 25, 2017
  2. Peter2150

    Peter2150 Global Moderator

    Joined:
    Sep 20, 2003
    Posts:
    20,590
    You might want to contact Paragan Support. They no longer are here.
     
  3. Jonathan B

    Jonathan B Registered Member

    Joined:
    Aug 14, 2015
    Posts:
    24
    Location:
    UK
    Hi,
    I've done a number of Paragon 16 image restores from external drives and after each have always used the shutdown option from Paragon's top right menu. I've never had a problem and wouldn't expect to, after all Paragon is only reading from the external drive it's not writing to it so the drive's contents shouldn't be altered during the image recovery process. As an aside but on the same subject, I've also done a number of image restores using Acronis 2010 and 2016 when booted from their respective CDs which I've finished by simply switching the PC off by holding the power switch until it initiates the power down. I've never had a problem after doing this with either the restored PC or the external drive on which the image was stored and suspect you could do the same with Paragon 16 too but as it's easy to use the provided shutdown menu option that's my preferred option when using Paragon.
    Regards,
    JB
     
  4. jsmith65

    jsmith65 Registered Member

    Joined:
    Jun 21, 2017
    Posts:
    10
    Location:
    USA
    Thanks JB, your experience makes me feel better... I just hate shutting down PC while I see the external drive is spinning / busy. And that's what happens with the restore. Once I ended up corrupting the drive during such shutdown, but that was not a result of Paragon shutdown. That was when I had to reboot Windows with drive being in use by another program that just would not let it go. Paragon seems to be keeping the drive busy and spinning too, even over an hour after it's done the restore. I don't know why it keeps the external drive busy and would not just stop using it at least... Appreciate your sharing your experience!
     
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