HitmanPro.ALERT Support and Discussion Thread

Discussion in 'other anti-malware software' started by erikloman, May 25, 2012.

  1. feerf56

    feerf56 Registered Member

    Thank you for answer!
     
  2. feerf56

    feerf56 Registered Member

    for @erikloman Developer

    If I place the mouse cursor over the icons, I would like to have a quick information on the icon (bubble help). Example:

    Snap2.png
     
  3. Hiltihome

    Hiltihome Registered Member

    +1
     
  4. Crunchytail

    Crunchytail Registered Member

    I had the same problem with 7.3.1 build 23. This was the solution. ^
     
  5. Krusty

    Krusty Registered Member

    You don't need to have Alert installed to use an Alert license.
     
  6. Stupendous Man

    Stupendous Man Registered Member

    Er.. obviously not, but a HitmanPro.Alert license is more expensive than a HitmanPro license, so for a pc on which one doesn't want HitmanPro.Alert, a HitmanPro license would be less expensive.

    I wonder if I am missing your point, or if perhaps you were missing the point of what I was trying to say, earlier.
    What I tried to say, I think one HitmanPro.Alert license cannot be shared on two pcs, not for HitmanPro.Alert on one pc and for HitmanPro on the other.
     
  7. Krusty

    Krusty Registered Member

    That is correct but I uninstalled Alert for a couple of months because of an issue and kept HMP for scanning. I wouldn't suggest paying for an Alert key if the OP only wants to use HMP.

    Agreed!
    If a license is for 1 PC then that is all you can use it for. You can't have Alert on 1 and HMP on another.
     
  8. Adric

    Adric Registered Member

    Well, I just had a BSOD on my L460 shutting down while in Shadow Mode. Looks to me like HMPA (723) is the culprit. If someone from Surfright wants the dump let me know. I sent Mark some dumps a while back for the same problem previously mentioned, but I never heard from anyone. Win7-x32 and product not activated.

    Dump.png
     
    Last edited: Dec 20, 2017
  9. feerf56

    feerf56 Registered Member

    Suggestion for a new feature. You can add your own protected folders. Example:

    Snap25.png
     
  10. m0unds

    m0unds Registered Member

    Any chance of getting "exceptions" functionality added for real-time antimalware? The enhanced detection set used by HMP.alert leverages Kaspersky's PUAs list, which includes non-PUA things like IRC clients.
     
  11. Erastus Seymour Pott

    Erastus Seymour Pott Registered Member

    I have just updated to the latest version of Gwent on GOG and the executable is being blocked stating an attack has been intercepted:

    Platform 10.0.15063/x64 v723 06_3f
    PID 1412
    Application C:\Games\Gwent\Gwent.exe
    Description 2017.1

    Callee Type LoadLibrary

    Stack Trace
    # Address Module Location
    -- ---------------- ------------------------ ----------------------------------------
    1 0000000015E4E948 (anonymous; mono.dll)
    4883c420 ADD RSP, 0x20
    488b4d98 MOV RCX, [RBP-0x68]
    4c8b5da0 MOV R11, [RBP-0x60]
    49890b MOV [R11], RCX
    488b75f8 MOV RSI, [RBP-0x8]
    c9 LEAVE
    c3 RET

    2 0000000015E4E7E6 (anonymous; mono.dll)
    3 0000000015E4E5D3 (anonymous; mono.dll)
    4 0000000015E4D7F7 (anonymous; mono.dll)
    5 0000000015E4D1A3 (anonymous; mono.dll)
    6 0000000015E2B8B6 (anonymous; mono.dll)
    7 0000000015E2B1B6 (anonymous; mono.dll)
    8 0000000015E2A2E8 (anonymous; mono.dll)
    9 0000000005497574 (anonymous; mono.dll)
    10 0000000005496531 (anonymous; mono.dll)

    Process Trace
    1 C:\Games\Gwent\Gwent.exe [1412]
    2 D:\Program Files (x86)\GalaxyClient\GalaxyClient.exe [12348]
    "D:\Program Files (x86)\GalaxyClient\GalaxyClient.exe" /runWithoutUpdating
    3 C:\ProgramData\GOG.com\Galaxy\temp\desktop-galaxy-updater\GalaxyUpdater.exe [7740]
    "C:\ProgramData\GOG.com\Galaxy\temp\desktop-galaxy-updater\GalaxyUpdater.exe" /clientUpdatePath="D:\Program Files (x86)\GalaxyClient" /globalRedistUpdatePath="C:\ProgramData/GOG.com/Galaxy/redists" /previousClientVersion="1.2.31.8" /redistUpdatePath="C:\Pr
    4 C:\ProgramData\GOG.com\Galaxy\redists\GalaxyUpdater.exe [11192]
    "C:\ProgramData\GOG.com\Galaxy\redists\GalaxyUpdater.exe" /clientUpdatePath="D:\Program Files (x86)\GalaxyClient" /globalRedistUpdatePath="C:\ProgramData/GOG.com/Galaxy/redists" /previousClientVersion="1.2.31.8" /redistUpdatePath="C:\ProgramData/GOG.com/Ga
    5 D:\Program Files (x86)\GalaxyClient\GalaxyClient.exe [7924]
    6 C:\Windows\explorer.exe [3168]
    7 C:\Windows\System32\userinit.exe [3040]
    8 C:\Windows\System32\winlogon.exe [1012]
    winlogon.exe

    Any ideas how I can resolve this ?
     
  12. RonnyT

    RonnyT QA Engineer

    Hi Erastus Seymour Pott,

    Seems like you have mitigated this application, you can either remove the game from protection or disable the "Load library" feature for this specific application under Exploit Mitigations.
     
  13. RonnyT

    RonnyT QA Engineer

    Hi feerf56,

    Can you please elaborate what this would add to the current protection?
     
  14. chrcol

    chrcol Registered Member

    Almost got fooled by this.

    A warning this is for hitman pro not hitman pro alert.

    Offer still valid, purchased at the deal, link here.

    https://www.thesoftwareclub.com/securelink3.php?linkid=surfrighthitmanalert50
     
  15. feerf56

    feerf56 Registered Member

    The specified folder can only be used by my authorized and trusted programs. I give to my programs theirs access levels (only read, or read/write, or read/write/delete).
     
  16. Hiltihome

    Hiltihome Registered Member

  17. RonnyT

    RonnyT QA Engineer

    The cryptoguard feature is folder independed, so solely for cryptoguard features this is not needed.
     
  18. chrcol

    chrcol Registered Member

    nothing which is why I posted, the offer linked earlier however is for normal hitman pro, not the alert.
     
  19. HempOil

    HempOil Registered Member

    Hi RonnyT, could you tell me whether this issue has been addressed? Comodo just came out with a new beta, so I asked them about it and their reply was as follows:

    Re: Comodo Internet Security v10.1.0.6460 - BETA
    « Reply #38 on: Today at 10:39:58 AM »

    crash is on hitman pro side.
    They were informed.

    You might want to ping them as well.
     
  20. shmu26

    shmu26 Registered Member

    Did anyone besides me have a problem back on patch tuesday?
    I was running the latest stable version of HMPA, and I was happy to see that Windows update correctly identified and downloaded the appropriate updates, but some of them failed to install. Among the failures was the cumulative update. After uninstalling HMPA, the remaining updates succeeded.
    Win10 x64 RS3
     
  21. paulderdash

    paulderdash Registered Member

    No problems here on HMPA machine.
     
  22. HempOil

    HempOil Registered Member

    No problems here, either.
     
  23. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

    Have you had Beta versions installed previously? Before installing the stable you may need to uninstall HMPA and remove the HMPA folder in ProgramData.
     
  24. Ripcord

    Ripcord Registered Member

    Anti Malware is disable and when I turn it on again it just keeps going back to Anti Malware disabled. My set/up KAV,Windows firewall and HMP.Alert. Running 3.7.1 built 723. Any help would be appreciated. Also have Hitman Pro need it to run Alert or the program won't run at all.
     
  25. hawki

    hawki Registered Member

    @Ripcord

    https://www.wilderssecurity.com/thr...iscussion-thread.324841/page-580#post-2722946
     
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