Hi, i bought a used desktop several days ago, everything seemed to be going smoothly , until today. I have spent the last two days removing junk and making sure everything was up to date ( especially windows updates ) Today, when i wasn,t paying attention something came on the screen about windows installing updates, I walked away and ignored it. About half an hour later it was still struggling to complete whatever it was doing, about another half an hour later I realised there was a problem. I cannot remember what was on the screen but the computer eventually rebooted. When my desktop came up it was constantly flashing, and i could not click on anything.I could see my desktop picture , but it just kept flashing. After several hard reboots using the power button i managed to get to a recovery option and wiped the machine. I know nothing about windows 10 , this is my first machine. Could this of been the creators update i've heard about. I am dreading turning it on. I'm wondering if this is why it was for sale. Any ideas anyone, thanks in advance
Windows 10 is a service. Except for Enterprise LTSB, you get new features every six months. In between you get security and bug fixes. There is no longer a Windows version. Its continually refreshed.
Every Windows 10 update is an adventure, unpredictable things tend to happen. In this case, I would guess, that 10 has installed a wrong GPU driver.
screwed to hard - trashed your windows - start from scratch! if it is numbered 1703 and higher (CU) - yes. any other is running fine and MS has rolled out CU to around 35% of all users. there is trouble with CU. my ltsb is running fine.
Thanks for the replies everyone, i must say i am finding windows 10 a bit of an unpleasant experience. For daily surfing my chromebook is amazing and so easy. I'm still not sure what happened today, maybe the update thing was a coincidence, everything went to bits after that, however after reinstalling everything including many reboots, I am pointing my finger at the VGA port or lead. Several reboots resulted in black screens, when i reinserted the lead the screen came back. This might explain the flashing desktop. I will buy a new lead soon. Thanks again
use any drivers from here https://support.hp.com/gb-en/driver...0-100-desktop-pc-series/8499648/model/9242928 and update the bios first. HP only support 64bit.
It seems to be a hardware issue. If the problem still occurs in Safe mode then I'd say definitely hardware.
Things have taken a turn for the worst today. When booting up the screen remained black for 1 and half minutes before the desktop appeared and another 40 seconds to load the desktop. I reinstalled windows again, only to be stuck in a loop between two screens. The first asking me choose country/keyboard etc and another saying theres a problem thats preventing us from getting your pc ready, an update will solve this. I've tried every F key when booting. It says no system restore, no safe mode , recovery/reset not possible.I have also posted on the hp forum. I personally can go no further with my limited knowledge. I am considering taking it to a shop.i think the person who sold me this knew it was defective. i can't understand why it took 2/3 days to crash.
Take it to a shop. Hardware may need to be fixed/replaced. It sounds like its not an issue with Windows.
If you want to avoid issues, only do clean install and before starting the install , download all the needed drivers.
I downloaded windows 10 iso and HP drivers,and reinstalled. Everything seems to have gone well ( too well ) pc is running well and back to booting in about 20 seconds. Windows version is 1703, which i believe includes the creators update. I am hoping this whole mess was caused by the update that seemed to start all this and not a hardware issue. Time will tell. Thanks for all help and advice
I don't run rolling version Windows 10. An update can break things and having new features isn't a priority.