HitmanPro.ALERT Support and Discussion Thread

Discussion in 'other anti-malware software' started by erikloman, May 25, 2012.

  1. CeeBee

    CeeBee Registered Member

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    Nothing happens. We may be comparing apples with oranges here as I'm talking about HMPA 2.6.5 .. not HMPA 3.x.x!
     
  2. CeeBee

    CeeBee Registered Member

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    See my reply to plat1098 on version. Clearing the event log(s) doesn't do anything. The only way I have found to do this on 2.6.5 is to change the registry. That works...
     
  3. guest

    guest Guest

    Ok.
    So the number of alerts is stored in a registry key?
     
  4. CeeBee

    CeeBee Registered Member

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    Yes, here (I deleted previous alerts and tested to add a new one):

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\HitmanPro.Alert]
    "Hardening"="00000001"
    "AlerterCount"=dword:00000001
    "LastAlerter"="2017-05-16"
     
  5. guest

    guest Guest

    Ok, thanks.
     
  6. CeeBee

    CeeBee Registered Member

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    The above was from my XP Pro legacy machine. I checked on a Windows 7 with HPMA 2.6.5 and same thing: I found no alert traces in the event viewer and the entry in the registry was the same.

    Unless someone jumps in with complementary information I think this is it. Which is fine, as we are talking about an old HPMA version. But I'm all ear...

    Edit: to clarify.
     
    Last edited: May 16, 2017
  7. XIII

    XIII Registered Member

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    For me my PC still locks up when I close iTunes and it is trying to update its library before really closing.
     
  8. Krusty

    Krusty Registered Member

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    :thumb: Thank you, mood.
     
  9. Circuit

    Circuit Registered Member

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    FarCry4 will not run when HPA is installed. Stuck on black screen when loading Version 3b592. Windows 7 64.
    First I disabled Crypto Guard no luck, tried disabling other options, no luck. Uninstalled HPA and all was fine.
    That was the only problem I had testing HPA for a couple of weeks.
    Great program, but need my game.:D
     
  10. askmark

    askmark Registered Member

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    Did you try creating an exclusion for the Far Cry executable?
     
    Last edited: May 17, 2017
  11. LittleDude

    LittleDude Registered Member

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    Same problems with iTunes as mentioned in earlier posts.
    Had to remove HMPA...not something I wanted to do since I paid for 3 years.
     
  12. test

    test Registered Member

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    just to be sure i would point it out directly to erik with PM since lately i don't think he has time to read all our reports...:)
     
  13. Circuit

    Circuit Registered Member

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    Did not work.
     

    Attached Files:

  14. alawyer

    alawyer Registered Member

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    I have a black friday licence from some years ago which I have never activated for Hitman Pro. Hitman Pro Alert was in beta then. I seem to recall a suggestion that all licences were automatically updated? I have not tried.... is this true? If it is not, how much will it cost to upgrade to Hitman Pro Alert please?
     
  15. Circuit

    Circuit Registered Member

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    Same problem with beta, sent PM to erik.
     
  16. Stupendous Man

    Stupendous Man Registered Member

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    A pre-2016 license was valid for HitmanPro plus HitmanPro.Alert.
    A never activated pre-2016 license should still be valid for HitmanPro plus HitmanPro.Alert.
     
  17. Peter2150

    Peter2150 Global Moderator

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    Hi Erik and Mark

    With all the interest in Wannacry and SMB could you give us a brief description on the File Sharing (SMB) protection that is listed in HMPA

    Thanks,

    Pete
     
  18. Tinstaafl

    Tinstaafl Registered Member

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    Hey Pete!

    According to Erik's earlier post:

    "HitmanPro.Alert 2.6.5 (from April 2014) blocks the WannaCry ransomware.
    HitmanPro.Alert does not prevent the worming ETERNALBLUE kernel exploit"

    https://www.wilderssecurity.com/thr...iscussion-thread.324841/page-548#post-2674800

    The Windows SMB flaw was patched by Microsoft in March 2017.
     
  19. Peter2150

    Peter2150 Global Moderator

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    I remember that which is why I ask exactly what that feature does?
     
  20. erikloman

    erikloman Developer

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    The CryptoGuard SMB feature protects shared files on your machines against encryption done by a remote computer (the remote computer is infected). It has nothing to do with the SMBv1 kernel exploit.
     
  21. subhrobhandari

    subhrobhandari Registered Member

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    Getting lots of lockdown alerts.
     
  22. eddiewood

    eddiewood Registered Member

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    Assuming that machine is patient zero, does the worm then move on to another computer or has HMP.A stopped the process from doing so?
     
  23. alawyer

    alawyer Registered Member

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    Thanks. For a 3 pc license, does the license start running for all PCs when activated on the first machine or is it per machine activation?
     
  24. Stupendous Man

    Stupendous Man Registered Member

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    For a 3 pc license, the license starts running for all PCs when activated on the first machine.
     
  25. Garf99

    Garf99 Registered Member

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    Hi

    My setup is Win 10 Pro x64 Creators (V1703, 15063,296), Bitdefender Internet Security 2017 (21.025.84), Win firewall + Glasswire

    I have a weird and really annoying issue - lately after upgrading to version 3.6.4.588 I get this message:

    “The HitmanPro.Alert service service depends on the HitmanPro.Alert Support Driver service which failed to start because of the following error:The specified procedure could not be found.”

    I have uninstalled both HMPA and Bitdefender, tried to re-instal a few times, used the old v2 cleaner app, uninstalled / cleaned with Revo, tried to install an older version and the newer 592 beta, but nothing helped

    I can see that hmpalert.exe exists in program files and I can also see that both hmpalert.sys and hmpnet.sys exist in system 32\drivers but they are indeed not loaded (at least I can’t see them using nirsoft driverview)

    I'm not using Applocker or anything similar

    Any fresh ideas on how to debug this?

    Thanks
     
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