HitmanPro.ALERT Support and Discussion Thread

Discussion in 'other anti-malware software' started by erikloman, May 25, 2012.

  1. HempOil

    HempOil Registered Member

    Joined:
    Jun 15, 2015
    Posts:
    225
    Location:
    Canada
    I don't use Edge regularly, but I tried firing it up a few times today to see what would happen. HMP.A generated the same alert twice.
     
  2. mrhex1

    mrhex1 Registered Member

    Joined:
    Jul 2, 2016
    Posts:
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    Location:
    Timbuktu
    On a separate aside I have seen noscript + a combo of adblock plus prevent me from logging into paypal. I have two factor auth enabled with the Symantec/Verisign VIP style that gives me a 6 digit code that rotates every 30 seconds. It took me a while to figure that I just had to disable ABP + noscript on paypal.com.

    (Not to get off topic here) :)
     
  3. HempOil

    HempOil Registered Member

    Joined:
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    Posts:
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    Location:
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    I received another alert, this time unrelated to MS Edge:

    Mitigation CryptoGuard

    Platform 10.0.14393/x64 v587 06_2a
    PID 6468
    Application C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1051_none_7f2bf7ea21d201b2\TiWorker.exe
    Description Windows Modules Installer Worker 10

    Filename C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1051_none_7f2bf7ea21d201b2\TiWorker.exe

    C:\Windows\WinSxS\amd64_microsoft-windows-c..iser-inboxdatafiles_31bf3856ad364e35_10.0.14393.0_none_9eeac2cef7a25999\Appraiser_TelemetryRunList.xml
    C:\Windows\WinSxS\amd64_microsoft-windows-c..iser-inboxdatafiles_31bf3856ad364e35_10.0.14393.953_none_ab4191367ee3fb3e\Appraiser_Data.ini
    C:\Windows\WinSxS\amd64_microsoft-windows-c..iser-inboxdatafiles_31bf3856ad364e35_10.0.14393.953_none_ab4191367ee3fb3e\Appraiser_TelemetryRunList.xml


    Process Trace
    1 C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1051_none_7f2bf7ea21d201b2\TiWorker.exe [6468]
    C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1051_none_7f2bf7ea21d201b2\TiWorker.exe -Embedding
    2 C:\Windows\System32\svchost.exe [100]
    C:\Windows\system32\svchost.exe -k DcomLaunch

    Thumbprint
    13ce3522e7fa700aec518c42ddd4710b3104c268450306c21e6b36a17da83fff
     
  4. deugniet

    deugniet Registered Member

    Joined:
    Nov 25, 2013
    Posts:
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    Oops. Now also a cryptoguard build 587 RC/Norton Security 22.9.1.

    Logboeknaam: Application
    Bron: HitmanPro.Alert
    Datum: 31-3-2017 7:33:04
    Gebeurtenis-id:911
    Taakcategorie: Mitigation
    Niveau: Fout
    Trefwoorden: Klassiek
    Gebruiker: n.v.t.
    Computer: ****
    Beschrijving:
    Mitigation CryptoGuard

    Platform 10.0.14393/x64 v587 06_17*
    PID 2368
    Application C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\nsbu.exe
    Description Norton Security with Backup 22.9.1

    Filename C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\nsbu.exe

    C:\Program Files (x86)\Norton Security with Backup\NortonData\22.5.4.24\Definitions\WebProtectionDefs\20170331.002\PopularSites.xml
    C:\Program Files (x86)\Norton Security with Backup\NortonData\22.5.4.24\Definitions\WebProtectionDefs\20170331.002\Indicators.xml
    C:\Program Files (x86)\Norton Security with Backup\NortonData\22.5.4.24\Definitions\WebProtectionDefs\20170331.002\Identifiers.xml


    Process Trace
    1 C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\nsbu.exe [2368]
    "C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\NSBU.exe" /s "NSBU" /m "C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\diMaster.dll" /prefetch:1
    2 C:\Windows\System32\services.exe [716]

    Thumbprint
    11b0f0b9d0445351a23d30406bd985222316a55b6a1e89823f4066fbb829e79c

    Gebeurtenis-XML:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="HitmanPro.Alert" />
    <EventID Qualifiers="0">911</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-03-31T05:33:04.161057100Z" />
    <EventRecordID>20713</EventRecordID>
    <Channel>Application</Channel>
    <Computer>****</Computer>
    <Security />
    </System>
    <EventData>
    <Data>C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\nsbu.exe</Data>
    <Data>CryptoGuard</Data>
    <Data>Mitigation CryptoGuard

    Platform 10.0.14393/x64 v587 06_17*
    PID 2368
    Application C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\nsbu.exe
    Description Norton Security with Backup 22.9.1

    Filename C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\nsbu.exe

    C:\Program Files (x86)\Norton Security with Backup\NortonData\22.5.4.24\Definitions\WebProtectionDefs\20170331.002\PopularSites.xml
    C:\Program Files (x86)\Norton Security with Backup\NortonData\22.5.4.24\Definitions\WebProtectionDefs\20170331.002\Indicators.xml
    C:\Program Files (x86)\Norton Security with Backup\NortonData\22.5.4.24\Definitions\WebProtectionDefs\20170331.002\Identifiers.xml


    Process Trace
    1 C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\nsbu.exe [2368]
    "C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\NSBU.exe" /s "NSBU" /m "C:\Program Files (x86)\Norton Security with Backup\Engine\22.9.1.12\diMaster.dll" /prefetch:1
    2 C:\Windows\System32\services.exe [716]

    Thumbprint
    11b0f0b9d0445351a23d30406bd985222316a55b6a1e89823f4066fbb829e79c</Data>
    </EventData>
    </Event>
     
  5. guest

    guest Guest

    This is the fourth reported CryptoGuard mitigation.
    The first one is here: #13260, second one: #13295, third one: #13287

    IAF-issues seems to be gone now, but now CryptoGuard-issues arise ("Improved CryptoGuard by adding support for additional file types" #13258) :doubt:
     
  6. erikloman

    erikloman Developer

    Joined:
    Jun 4, 2009
    Posts:
    3,152
    Location:
    Hengelo, The Netherlands
    HitmanPro.Alert 3.6.4 Build 588 RC

    Changelog
    • Fixed CryptoGuard issue introduced in build 587
    Notes
    This build has Microsoft co-signed drivers!

    Download
    http://test.hitmanpro.com/hmpalert3b588rc.exe

    Please let us know how this build runs on your computer :thumb:
     
  7. test

    test Registered Member

    Joined:
    Feb 15, 2010
    Posts:
    499
    Location:
    italy
    it seems to run smoothly also on Win10 CU! (build 15063.0) :isay: (+ Secure Boot, etc)

    Nice work, guys :)
     
    Last edited: Mar 31, 2017
  8. daman1

    daman1 Registered Member

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    Mar 27, 2009
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    1,292
    Location:
    USA, MICHIGAN
    At the time of this post everything is fine on my w7 test box.
     
  9. paulderdash

    paulderdash Registered Member

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    Location:
    Under a bushel ...
    So far so good on Win 10 Pro x64 v1607 14393.970
     
  10. Stupendous Man

    Stupendous Man Registered Member

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    Aug 1, 2010
    Posts:
    2,857
    Location:
    the Netherlands
    No issues so far on my Windows 7 x64 system (see signature).

    N.B.
    I haven't tested for the CryptoGuard and LibreOffice x86 on Win x64 issue that I reported January 24 and February 3, as February 27 Erik replied "We are working on a new major version of CryptoGuard which should solve the LibreOffice issue", and March 28 Erik wrote "We are working on a major new build." So that is for later, I suppose.
     
  11. erikloman

    erikloman Developer

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    Location:
    Hengelo, The Netherlands
    The change has been pushed around. It is very hard for us when something will end up in the product. We do our best to squeeze in as much as possible.
     
  12. deugniet

    deugniet Registered Member

    Joined:
    Nov 25, 2013
    Posts:
    1,243
    No problems upgrading build 588 RC.

    Win10 1607 build 14393.969 x64/Norton Security v22.9.1.12
     
  13. Stupendous Man

    Stupendous Man Registered Member

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    Location:
    the Netherlands
    Hi Erik,
    What exactly do you mean, it has been "pushed around"?
    I suppose you mean it will be later, and you cannot tell when.

    I understand that, Erik.
    When, at a given moment, the fix for the CryptoGuard and LibreOffice x86 on Win x64 issue makes it to a HMPA build, please clearly specify, so I can test it.
     
  14. Peter2150

    Peter2150 Global Moderator

    Joined:
    Sep 20, 2003
    Posts:
    20,590
    Hi Erik

    588 looks good here on one machine. Later today I will put it on the other machines.
     
  15. SanyaIV

    SanyaIV Registered Member

    Joined:
    Oct 17, 2013
    Posts:
    278
    588 working good for me on Windows 10 Pro x64 (Build 15063 (Creators Update), Release Preview version of Windows)
     
  16. Victek

    Victek Registered Member

    Joined:
    Nov 30, 2007
    Posts:
    6,219
    Location:
    USA

    Smooth update from 587 to 588. No issues to report :thumb:
     
  17. Peter2150

    Peter2150 Global Moderator

    Joined:
    Sep 20, 2003
    Posts:
    20,590
    Now have it on 1 desktop 1 lenovo thinkpad and 1 VM . Smooth and no issues on all 3
     
  18. Santiago Sanz

    Santiago Sanz Registered Member

    Joined:
    Mar 31, 2017
    Posts:
    1
    Location:
    Buenos Aires, Argentina
    Hello, my father has been receving this alert constantly since a month ago when he tries to save a Word document as another file. He loses all the work done.


    C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE

    IAF

    Mitigation IAF Platform 10.0.14393/x64 v586 06_3c PID 12512
    Application C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE
    Description Microsoft Word 16
    Violation 0A184C1F is calling msconv97.dll IAT funcptr KernelBase.dll!GetProcAddress Stack Trace #

    Address Module Location -- -------- ------------------------ ---------------------------------------- 1 0A184C1F dui70.dll ?_MarkElementForLayout@Element@DirectUI@@SGHPAV12@I@Z +0x1bf ff157c63270a CALL DWORD [0xa27637c] 8bf0 MOV ESI, EAX 85f6 TEST ESI, ESI 741e JZ 0xa184c49 8935984b270a MOV [0xa274b98], ESI ebbe JMP 0xa184bf1 2 0A184DD7 dui70.dll 3 0A184C79 dui70.dll ?_MarkElementForLayout@Element@DirectUI@@SGHPAV12@I@Z +0x219 4 0A17EF29 dui70.dll ??0ElementProvider@DirectUI@@QAE@XZ +0x2c9 5 0A18A5EC dui70.dll InitProcessPriv +0x5c 6 0A18A5A9 dui70.dll InitProcessPriv +0x19 7 6C43CB75 ExplorerFrame.dll 8 6C4010ED ExplorerFrame.dll 9 75C0D722 comdlg32.dll 10 75C13322 comdlg32.dll Process Trace 1 C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE [12512] 2 C:\Windows\explorer.exe [10800] 3 C:\Windows\System32\userinit.exe [1196] 4 C:\Windows\System32\winlogon.exe [9452] C:\WINDOWS\System32\WinLogon.exe -SpecialSession 5 C:\Windows\System32\smss.exe [15428] \SystemRoot\System32\smss.exe 000000d8 0000002c C:\WINDOWS\System32\WinLogon.exe -SpecialSession 6 C:\Windows\System32\smss.exe [476] \SystemRoot\System32\smss.exe

    Thumbprint cc8d66b9e6b4dba80a74d0749d0df541bbc94243b873cf83cfc2c0a814bc2f58

    I really appreciate any prompt assistance, as this is hampering his work.

    Thank you in advance,

    Santiago.
     
  19. guest

    guest Guest

    Try to install the build 588. This version should fix your issue.
     
  20. Krusty

    Krusty Registered Member

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    Three machines all seem happy with Build 588. :thumb:
     
  21. G1111

    G1111 Registered Member

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    2,294
    Location:
    USA
    No problems here.
     
  22. Valdez

    Valdez Registered Member

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    Location:
    Italien
    HitmanPro.Alert 3.6.4 Build 588 RC
    Really very good. Thank you! :thumb:
     
  23. Abdallah

    Abdallah Registered Member

    Joined:
    Oct 28, 2013
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    Location:
    N/A
    Build 588 works with no problem
     
  24. Rasheed187

    Rasheed187 Registered Member

    Joined:
    Jul 10, 2004
    Posts:
    17,559
    Location:
    The Netherlands
    Yes correct, HMPA might be able to interfere with certain malicious operations. But it should always alert about browsers that are hijacked by banking trojans. And of course it's also capable of blocking ransomware. But it won't block code injections, either standard or advanced.
     
  25. XIII

    XIII Registered Member

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    Jan 12, 2009
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    Within a few minutes both build 587 and 588 lock up my system so badly that even the Windows key and Ctrl-Alt-Del don't do a thing.

    Reinstalled the last official release and everything is fine again.
     
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