Apple will take Nebraska to court over proposed "Right to Repair" bill

Discussion in 'hardware' started by hawki, Feb 16, 2017.

  1. hawki

    hawki Registered Member

    Joined:
    Dec 17, 2008
    Posts:
    6,078
    Location:
    DC Metro Area
  2. Ares

    Ares Registered Member

    Joined:
    Feb 9, 2017
    Posts:
    3
    Location:
    USA
    WARNING: Incoming Rant about a recent experience with Apple (~2 months): So should I take them to court for screwing me over last semester right before a huge graduate school exam which ultimately contributed to my demise on that exam leading to me having to take time off (a year not by choice)? I purchased an Early 2015 Macbook Pro, and it decided to have a battery malfunction ~4 days before my unit exam (which we take on our computers-- leaving me to scramble). Lost two weeks worth of notes... I ended up spending several hours online with Apple Support (have Apple Care) as well as hours in the Apple Store just trying to ship it off to get it repaired (when I really should have been studying for our exams are pretty brutal/content heavy). I asked Apple if there would be any way to swap it in or borrow a computer while they had mine in "shop" at their repair headquarters and they told me to buy a new computer for the exam then return it afterward. The battery hadn't even reached 450-500 cycles and died. In addition to this, whoever came up with the brilliant idea that the battery, trackpad, and the motherboard should all be tied together somehow (so you can't replace one without replacing all the others according to Apple-- hence why they had to send it in) needs to be fired immediately. I know for a fact it wasn't like that on previous models. Honestly, one of the worst experiences in my entire life. I've used Macbook Pros for around 7-8 years now because they were at one time "reliable" for academic purposes and I even brought them several customers (~20-25 people over the years). The customer service seems to have really dropped off hard recently. Oh, and by the way, after I got back my Macbook Pro, I noticed there was a very tiny scratch in my display from when they had repaired it, so now I have to send it back again. /End Rant


    But in regards to that article-- Apple charges an arm and leg to repair iPhones, Macs, etc. I'd be surprised if they get anywhere with this case-- who are they to tell that you can't fix your own property that you bought.
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.