Hitman Pro Support and Discussion Thread

Discussion in 'other anti-malware software' started by yashau, Mar 20, 2009.

  1. Anguel

    Anguel Registered Member

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    Ok, I agree if your PCs are already infected, but it should at least be able to detect and protect your PC when you run it on demand.
     
  2. Cache

    Cache Registered Member

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    Trying to get my head round this discussion. As an example, I have just received a spam email from "Apple Support" trying to get me to click on a link. Whilst this email remains on my system and the link is left unclicked, then I realise that I am safe. Presumably there is no software that would identify the malicious link and it only after it has been clicked that my AV would (hopefully) spring into action any kill the malicious payload. Is that about right?

    EDIT I just did a system scan with HMP out out interest but it shows clean as expected.
     
    Last edited: Feb 10, 2017
  3. Minimalist

    Minimalist Registered Member

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    Well I don't expect it to do scan on execute since I use it as on demand scanner only. But I would love to see it find any malware leftover that could be missed by my main AV. Even when infection is not active any more.
     
  4. XhenEd

    XhenEd Registered Member

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    It is also my belief that it should detect malware files sitting idly in a folder (e.g. malware pack).
     
  5. guest

    guest Guest

    But if HitmanPro doesn't find them "suspicious" they won't be uploaded to the cloud (for further checking)
     
  6. Anguel

    Anguel Registered Member

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    Thank you for the links @mood ! Maybe forcing a full cloud scan for a right-clicked file and for cmd line with file as argument could be a solution.
    From good security software I expect it at least to say something like: "I don't perform a cloud scan on these files." but not to tell me "No threats found."
    This is misleading at least...
     
  7. XhenEd

    XhenEd Registered Member

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    Now I get it. Thanks! The scan options are only default scan and quick scan, so you must be right. If we want to scan a non-system space folder that has malware, a HMP shell integration is needed to be enabled, so that we can have a contextual scan, but it won't be a comprehensive scanning.
     
  8. Anguel

    Anguel Registered Member

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    Not sure what you mean. HMP has contextual right-click scan but it does not send non-exe files to the cloud, so non-exe files are not scanned by Bitdefender, Kaspersky or Sophos. This does not mean that they are clean.
     
  9. Anguel

    Anguel Registered Member

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    The problem is:
    You get a Word macro virus, scan it with HMP, it says "No threats". You open the macro in Word -> PC INFECTED OR ENCRYPTED.
    You receive a ZIP file with virus exe inside. You scan it with HMP, it says "No threats." You unzip it, run the exe -> PC INFECTED OR ENCRYPTED.
     
  10. Sir Percy

    Sir Percy Registered Member

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    No...the problem is you do not understand the product. :)

    There is no "problem"...it's a second opinion scanner, your first opinion is your AV or what ever you use as primarily protection.
     
  11. cavehomme

    cavehomme Registered Member

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    He either understands or expects the product to not only scan executable but also give a second opinion concerning trojan downloaders within Office docs and pdfs, since looking at Virustotal many products already seem capable of doing that. I would expect it to also cover that scope, however, as a licensee of Hitmanpro.alert product I know that is the one to cover such bases and ransomware, etc.
     
  12. cavehomme

    cavehomme Registered Member

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    HMP product support is poor in my experience. They seem too busy integrating with Sophos and ignoring users, apart from their favourites here ;-)
     
  13. Anguel

    Anguel Registered Member

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    For me this is not second opinion, this is post infection detection what HMP does. IMHO an anti-malware product should be able to protect you properly in advance. And what is annoying is that the product has the capability to find the viruses, it just does not make use of that, either to be faster or to save scanning bandwith or to save licensing costs or something else - therefore it does not send all kinds of infected files to the cloud. I also think that in most cases it would be enough to just send the checksum as Kaspersky does, but this does not happen either.
    Yesterday I purchased Emsisoft Command Line Scanner licenses, they at least do proper Bitdefender scans so 99.9% of viruses are eliminated before they infect my PCs. Just point it at a file and it will tell you if it is infected or not. Yes, good old signatures :)

    EDIT: Yes, I pay for HMP.Alert but why not stop known bad things at the door instead of trying to hunt them later in the house ;-) I don't trust that new behavior & heuristics based stuff - who says it may not fail because of some AI bug?
     
    Last edited: Feb 10, 2017
  14. XhenEd

    XhenEd Registered Member

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    I understand what you want. But in a contextual scan, those files you mentioned just don't get scanned maybe because HMP just ignores them.

    But yeah, personally, I actually like that, what you're trying to say, to be implemented. :) ZAM/ZAL does what you want, I think.
     
  15. jd97

    jd97 Registered Member

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  16. Sir Percy

    Sir Percy Registered Member

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    Two sides of the same coin IMHO.

    Funny that you mention buying Emsisoft ....which use myself btw .....because your personal opinion is that it's better as a scanner. It was the AV i referred to as being saved by HitmanPro after being knocked out by malware, saved by a HitmanPro scan in safemode with network! ;)
     
  17. Anguel

    Anguel Registered Member

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    Even with Kaspersky and HMP.Alert I always cross fingers and hope that both don't interfere. Adding Zemana makes the whole process more unpredictable, at the end it may happen that malware profits from such multi-layer protection. A pure command line scanner for second-opinion mail attachment scans is what I was looking for.
    Also not sure what engines Zemana actually uses.
     
  18. Anguel

    Anguel Registered Member

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    I use Emsisoft only because it is the only pure command line scanner with Bitdefender signatures out there and the price is also ok. I use it as second opinion. As stated above Kaspersky is my main AV and there is hardly someone able to beat it.
     
  19. Mops21

    Mops21 Registered Member

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    Hi @erikloman and Hi @markloman

    Can you check the 1 File and whitelisted the 1 File please. I use the FP function into the Programm to submit the Files to you

    With best Regards
    Mops21
     

    Attached Files:

  20. ankupan

    ankupan Registered Member

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    Hi,

    is Hitmanpro standalone ? or need installations ?
     
  21. Stupendous Man

    Stupendous Man Registered Member

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    If you like, you can run a scan, and not install the program.
    After running a scan, you have the option to install the program.
     
  22. ankupan

    ankupan Registered Member

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    Can we keep this as stand alone only ? I don't want to install it. Just for randomly use only.

     
  23. Stupendous Man

    Stupendous Man Registered Member

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    To my knowledge, as I mentioned, if you like, you can run a scan, and not install the program.
    After running a scan, you have the option to install the program, but that option can be ignored.
    If I am not mistaken, this offers you the opportunity to randomly use the program when you like, and not install it.
     
  24. guest

    guest Guest

    It's optional, see screenshot below.
    Yes, it can be installed or the user can choose to perform a one-time scan without installing it:
    HitmanPro_Installation.png
     
  25. Stupendous Man

    Stupendous Man Registered Member

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    Thanks very much, mood. :thumb:
    I had been a while since I saw that HMP setup page.
    I'm glad I wasn't mistaken and remembered correctly. :)
     
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