SBIE2337 Failed to start program:

Discussion in 'sandboxing & virtualization' started by mick92z, Nov 8, 2016.

  1. mick92z

    mick92z Registered Member

    Joined:
    Apr 27, 2007
    Posts:
    548
    Location:
    Nottingham
    Hi, I have downloaded a program called Trelby. I am not using it sandboxed. When I try to preview something I have written, it tries to open the preview using Sumatra PDF , which is a forced program. It fails to open the preview and I get the message
    SBIE2337 Failed to start program: [44 / 2]
    If i disable forced programs the preview opens with Sumatra PDF.
    Am i missing something ? Another senior moment !
    Thanks in advance for any ideas
     
  2. guest

    guest Guest

    What happens if you preview a document while Trelby is running sandboxed?
     
  3. mick92z

    mick92z Registered Member

    Joined:
    Apr 27, 2007
    Posts:
    548
    Location:
    Nottingham
    @mood, If Trelby is run sandboxed, the preview opens just fine . The thing is this program is for my wife, I don't want to run Trelby sandboxed, she is dafter than I am ( much nicer though )
    I think I will try Foxit PDF reader and see if that works.
    Cheers :)
     
  4. mick92z

    mick92z Registered Member

    Joined:
    Apr 27, 2007
    Posts:
    548
    Location:
    Nottingham
    Foxit gives the same error SBIE2337 :(
     
  5. guest

    guest Guest

    If you run both sandboxed (Trelby + PDF-Reader) or both unsandboxed you will have no complications.
    If you force the PDF-Reader to run sandboxed, but Trelby is unsandboxed this can lead to some problems with the PDF-preview.
    But you may have this "PDF-Preview problem" with other programs too, not only Trelby.
    One solution is to "Disable forced programs" before you preview a file, but you have to disable it before each preview (as you already did in #1)

    In general make sure that the PDF-reader is not forced to run sandboxed if Trelby is unsandboxed.
     
  6. mick92z

    mick92z Registered Member

    Joined:
    Apr 27, 2007
    Posts:
    548
    Location:
    Nottingham
    Perhaps, if it were me, but it would be my wife running the program, she knows nothing about S..B

    That's not an option really, to me it's a big security risk, especially as several people use the desktop.
    Thanks for the replies. I think i will ask directly on the S.B forum.
    Cheers :)
     
  7. guest

    guest Guest

    Yes, in this case it's better to force the PDF-Reader to run sandboxed :thumb:
     
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