HitmanPro.ALERT Support and Discussion Thread

Discussion in 'other anti-malware software' started by erikloman, May 25, 2012.

  1. Abdallah

    Abdallah Registered Member

    Joined:
    Oct 28, 2013
    Posts:
    124
    Location:
    N/A
    It will be optional feature or forced for all ?
     
  2. test

    test Registered Member

    Joined:
    Feb 15, 2010
    Posts:
    499
    Location:
    italy
    uh? :confused:
     
  3. XhenEd

    XhenEd Registered Member

    Joined:
    Mar 31, 2014
    Posts:
    536
    Location:
    Philippines
    Build 365 seems to have no problems in my laptop. Will report if an issue arises.
    But, I haven't experienced the "false positives on Office" previously, anyway. :)
     
  4. Krusty

    Krusty Registered Member

    Joined:
    Feb 3, 2012
    Posts:
    10,239
    Location:
    Among the gum trees
    I don't use Office so didn't have the false positive but 365 installed and working fine here.

    Cool to see the cloud update too! :cool:
     
  5. XIII

    XIII Registered Member

    Joined:
    Jan 12, 2009
    Posts:
    1,383
    So build 365 fixes an issue with Office 365? ;)
     
  6. Victek

    Victek Registered Member

    Joined:
    Nov 30, 2007
    Posts:
    6,219
    Location:
    USA
    After installing build 365 and re-enabling CFI on Office 2013 apps HMPA terminated Excel stating ROP mitigation.
     
  7. erikloman

    erikloman Developer

    Joined:
    Jun 4, 2009
    Posts:
    3,152
    Location:
    Hengelo, The Netherlands
    Can you post the tech details?
     
  8. Peter2150

    Peter2150 Global Moderator

    Joined:
    Sep 20, 2003
    Posts:
    20,590
    365 is working good on Win 7 x64 here. Still issues with PowerDVD15, but easily handled
     
  9. Victek

    Victek Registered Member

    Joined:
    Nov 30, 2007
    Posts:
    6,219
    Location:
    USA
    Didn't save them, sorry. I have re-enabled CFI and if I can replicate the crash will post the details.
     
  10. roger_m

    roger_m Registered Member

    Joined:
    Jan 25, 2009
    Posts:
    8,629
    Whenever I launch Ability Write 6, HMP terminates it.

    Ability Write 6.png

    My question again, is there any way to get HMP to prompt for what action to take, rather than terminating processes it sees as being harmful automatically?
     
  11. test

    test Registered Member

    Joined:
    Feb 15, 2010
    Posts:
    499
    Location:
    italy
    No...
    You can switch (globally) to audit mode via gear icon in advanced interface (not recommended) or disable (in the meantime) the 'interfering' mitigation per-process...
     
  12. roger_m

    roger_m Registered Member

    Joined:
    Jan 25, 2009
    Posts:
    8,629
    @test Thanks. I figured that it was not possible, which is a shame.
     
  13. test

    test Registered Member

    Joined:
    Feb 15, 2010
    Posts:
    499
    Location:
    italy
    Erik, don't forget to check the issue that some have encountered with Chrome (freezes of around 5 seconds when loading pages that contain embedded video or widgets as stated here and confirmed in these sentence: 1, 2, 3).

    Txs in adv
    my pleasure
     
  14. Victek

    Victek Registered Member

    Joined:
    Nov 30, 2007
    Posts:
    6,219
    Location:
    USA
    I was able to replicate the intercept with Publisher 2013 and HMPA build 365. I'm not certain, but it only seems to happen when opening an Office application for the first time. After that the apps open without incident.

    Here are the technical details:

    Mitigation ROP

    Platform 10.0.10586/x64 06_5e
    PID 9900
    Application C:\Program Files\Microsoft Office 15\root\office15\MSPUB.EXE
    Description Microsoft Publisher 15

    Branch Trace Opcode To
    -------------------------------- -------- --------------------------------
    0x5A891FCC MSO.DLL RET 0x5A891EDD MSO.DLL ^00A3

    0x5AAA7A96 MSO.DLL ~ RET 0x5AAA9035 MSO.DLL

    ?AuthHandlerSupportAutoLogonBasedOnURL@Http@Mso@@YAXXZ() RET 0x5AAA902E MSO.DLL ^038C
    0x5A88A469 MSO.DLL

    0x5A8E1B8A MSO.DLL ~ RET 0x5AAA2F1A MSO.DLL ^0001

    _MsoRegOpenKeyExW@16 +0x13a RET 0x5A8E1B8A MSO.DLL ^01E5
    0x5A882973 MSO.DLL

    0x5BC58D8E MSO.DLL ~ RET* 0x5A8E1B28 MSO.DLL ^0196
    84c0 TEST AL, AL
    7435 JZ 0x5a8e1b61
    8bce MOV ECX, ESI
    e805d0d400 CALL 0x5b62eb38
    8bc8 MOV ECX, EAX
    e81c4fd500 CALL 0x5b636a56
    85c0 TEST EAX, EAX
    7813 JS 0x5a8e1b51
    6a00 PUSH 0x0
    8bce MOV ECX, ESI
    e81f845401 CALL 0x5be29f66
    53 PUSH EBX
    0100 ADD [EAX], EAX
    a0171d0630 MOV AL, [0x30061d17]
    8907 MOV [EDI], EAX
    57 PUSH EDI
    (A6CB9F9717C50949)


    0x5B5B7596 MSO.DLL ~ RET* 0x5BC58D8E MSO.DLL ^07E6
    c20400 RET 0x4


    0x5BEB115B MSO.DLL ~ RET 0x025D92DA (anonymous; MSPUB.EXE) ^001C

    0x5BF8C717 MSO.DLL RET 0x5BEB1145 MSO.DLL ^0001

    Stack Trace
    # Address Module Location
    -- -------- ------------------------ ----------------------------------------
    1 5A891EE8 MSO.DLL
    8bce MOV ECX, ESI
    8986ac000000 MOV [ESI+0xac], EAX
    e8d8000000 CALL 0x5a891fcd
    8bc6 MOV EAX, ESI
    5e POP ESI
    c3 RET

    2 5AAA9146 MSO.DLL
    3 5AAA903A MSO.DLL
    4 5AAA2F2C MSO.DLL
    5 025D11F1 (anonymous; MSPUB.EXE)
    6 5AACF1E9 MSO.DLL
    7 5AACD534 MSO.DLL
    8 5A8AEB95 MSO.DLL
    9 5A89EBB9 MSO.DLL
    10 5A89C929 MSO.DLL

    Process Trace
    1 C:\Program Files\Microsoft Office 15\root\office15\MSPUB.EXE [9900]
    2 C:\Program Files (x86)\HitmanPro.Alert\hmpalert.exe [5744]
    "C:\Program Files (x86)\HitmanPro.Alert\hmpalert.exe" /restart:0389654F46F80671
    3 C:\Program Files (x86)\HitmanPro.Alert\hmpalert.exe [1396]
    "C:\Program Files (x86)\HitmanPro.Alert\hmpalert.exe" /service
     
    Last edited: Apr 19, 2016
  15. newyorkjet

    newyorkjet Registered Member

    Joined:
    Jan 17, 2013
    Posts:
    63
    Location:
    UK
    Win 10 64bit.F-Secure. Appguard.
    Upgrade to 365 works flawlessly. No problems with Excel and Word. I didn't have problems with them on 364 either.
     
  16. Tinstaafl

    Tinstaafl Registered Member

    Joined:
    Jul 30, 2015
    Posts:
    965
    Location:
    USA
    On 3.1.9-363, had to disable ROP mitigation for this app ...

    Mitigation ROP

    Platform 6.1.7601/x86 06_3a
    PID 1184
    Application C:\Program Files\Adobe\Photoshop Elements 14\PhotoshopElementsEditor.exe
    Description Photoshop Elements 14 Editor 14

    Callee Type LoadLibrary

    Stack Trace
    # Address Module Location
    -- -------- ------------------------ ----------------------------------------
    1 75C2B2AE KernelBase.dll
    2 75C0BD2D KernelBase.dll LoadLibraryExA +0x26
    3 7662DE47 kernel32.dll LoadLibraryA +0x32

    4 3936CAD8 (anonymous; PhotoshopElementsEditor.exe)
    8945dc MOV [EBP-0x24], EAX
    837ddc00 CMP DWORD [EBP-0x24], 0x0
    681e5a3639 PUSH DWORD 0x39365a1e
    52 PUSH EDX
    e9cd2cedff JMP 0x3923f7b7

    5 393C9F53 (anonymous; PhotoshopElementsEditor.exe)
    6 0095043A PhotoshopElementsEditor.exe
    7 03C537CB PhotoshopElementsEditor.exe
    8 03C516DD PhotoshopElementsEditor.exe
    9 03C5164B PhotoshopElementsEditor.exe
    10 03E28DBB PhotoshopElementsEditor.exe

    Process Trace
    1 C:\Program Files\Adobe\Photoshop Elements 14\PhotoshopElementsEditor.exe [1184]
    "C:\Program Files\Adobe\Photoshop Elements 14\PhotoshopElementsEditor.exe" -specifier pseeditor-14.0 -nostartupscreen
    2 C:\Program Files\Adobe\Elements 14 Organizer\PhotoshopElementsOrganizer.exe [3464]
    3 C:\Program Files\Adobe\Photoshop Elements 14\WelcomeScreen\Adobe Photoshop Elements 14.0.exe [3248]
    4 C:\Windows\explorer.exe [3700]
    5 C:\Windows\System32\userinit.exe [2176]
     
  17. erikloman

    erikloman Developer

    Joined:
    Jun 4, 2009
    Posts:
    3,152
    Location:
    Hengelo, The Netherlands
    HitmanPro.Alert 3.1.9 Build 366 PreRelease

    It was a bit hard to reproduce yet we found another false positive triggered in Microsoft Office. This build introduces a fix for it. If you had issues starting Microsoft Word or Excel, please update to this build.

    Changelog
    • Fixed ROP false positive in Microsoft Office.
    Download
    http://test.hitmanpro.com/hmpalert3b366.exe
     
  18. mirage22

    mirage22 Registered Member

    Joined:
    Apr 20, 2016
    Posts:
    51
    Are we talking of a feature coming in version 3.5?
     
  19. Abdallah

    Abdallah Registered Member

    Joined:
    Oct 28, 2013
    Posts:
    124
    Location:
    N/A
    No issues here when trying Microsoft Office 2016 ( word,excel ) with HMP.A Build 364
     
  20. XhenEd

    XhenEd Registered Member

    Joined:
    Mar 31, 2014
    Posts:
    536
    Location:
    Philippines
    Build 366 doesn't seem to have a noticeable problem right now. Will report if something bad happens.
    I haven't encountered the MS Office FP, anyway. :)
     
  21. Victek

    Victek Registered Member

    Joined:
    Nov 30, 2007
    Posts:
    6,219
    Location:
    USA


    • Cannot reproduce the ROP false positive with Office 2013 apps using build 366; looking good :thumb:
     
  22. Tinstaafl

    Tinstaafl Registered Member

    Joined:
    Jul 30, 2015
    Posts:
    965
    Location:
    USA
    I'm sure this must be a false positive, but a scan of c:\windows\system32\drivers\hmpnet.sys (HitmanPro.Alert TDI Driver) at VirusTotal came back with 8 of 56 positive, including ESET-NOD32 and McAfee. I am used to seeing the occasional 1-offs from obscure AV companies, but this is puzzling ...

    ~ Removed VirusTotal Results as per Policy - PM Developer ~
     
    Last edited by a moderator: Apr 20, 2016
  23. Dragon1952

    Dragon1952 Registered Member

    Joined:
    Sep 16, 2012
    Posts:
    2,470
    Location:
    Hollow Earth - Telos
    Installing over the top does not work good for me anymore, so i uninstalled first this time and then installed 366.
     
  24. Tinstaafl

    Tinstaafl Registered Member

    Joined:
    Jul 30, 2015
    Posts:
    965
    Location:
    USA
    Thanks, was not aware of the policy, and understand the reason for such policy. But as a licensed user of HMPA, my post was related to the use of HitmanPro.Alert, not to either praise or bash the anti-virus scanners involved.

    Thought the info could be useful to other users or to the devs, that C:\windows\system32\drivers\hmpnet.sys (HitmanPro.Alert TDI Driver) potentially conflicts with other security software. About 15% of the AV scanners at VirusTotal flagged it, so not pointing at just one AV company.

    If you run any of the affected AV scanners realtime on your PC, it probably would not be a bad idea to check out your exclusion settings ...
     
    Last edited: Apr 20, 2016
  25. saenta

    saenta Registered Member

    Joined:
    Mar 29, 2016
    Posts:
    4
    Location:
    Germany
    Hi, getting a false positive If I try to start Awesomenauts 3.1 Beta (3.0 is working)

    Starting through Steam:
    Mitigation Lockdown

    Platform 10.0.10586/x64 06_4e
    PID 15080
    Application C:\Program Files (x86)\Steam\Steam.exe
    Description Steam Client Bootstrapper 1.0

    Filename C:\Program Files (x86)\Steam\steamapps\common\Awesomenauts\Beta\AwesomenautsLauncher.exe
    Created By C:\Program Files (x86)\Steam\Steam.exe

    Command line:
    "C:\Program Files (x86)\Steam\steamapps\common\Awesomenauts\Beta\AwesomenautsLauncher.exe"

    Process Trace
    1 C:\Program Files (x86)\Steam\Steam.exe [15080]
    "C:\Program Files (x86)\Steam\Steam.exe" -silent
    2 C:\Windows\explorer.exe [15268]
    3 C:\Windows\System32\userinit.exe [11008]
    4 C:\Windows\System32\winlogon.exe [8724]
    C:\WINDOWS\System32\WinLogon.exe -SpecialSession
    5 C:\Windows\System32\smss.exe [9072]
    \SystemRoot\System32\smss.exe 000000fc 00000074 C:\WINDOWS\System32\WinLogon.exe -SpecialSession

    Startig through exe:
    Mitigation Lockdown

    Platform 10.0.10586/x64 06_4e
    PID 14016
    Application C:\Windows\explorer.exe
    Description Windows-Explorer 10

    Filename C:\Program Files (x86)\Steam\steamapps\common\Awesomenauts\Beta\AwesomenautsLauncher.exe
    Created By C:\Program Files (x86)\Steam\Steam.exe

    Command line:
    "C:\Program Files (x86)\Steam\steamapps\common\Awesomenauts\Beta\AwesomenautsLauncher.exe"
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.