HitmanPro.ALERT Support and Discussion Thread

@Buddel

I have also found this option after I posted my question but there is a other problem. You can exclude a file but not a folder and this is a problem if you want to test a KeyGen or a Patch in the sandbox from Sandboxie.

I have taken the test file hmpalert-test.exe and move it to the sandbox

and the result is

​

You can not move the sandbox to a different drive = HitmanPro Alert and Sandboxie together is not a good idea in this use for the moment (I think I uninstall HMPA and must wait for a update with the folder exclude option).

 

@erikloman
@markloman

HMP.A version 3.1.8 build 380
Sandboxie 5.11.1
Windows 10 64 bit build 1511

Causing communication problems with Sandboxie Service [error].

Link to my report on Sandboxie forum: http://forums.sandboxie.com/phpBB3/viewtopic.php?f=11&t=22731

Uninstall HMP.A, error messages cease.

 

FWIW ~ not seeing communication problems with Sandboxie Service [error].
SBIE beta 5.11.2
Chrome Version 49.0.2623.110 m (32-bit)
HitmanPro.Alert version 3.1.9 build 361

 

Quite a few posts about it on the Sandboxie forum.

 

yeah, I read Craig@ writing << it's the HMP Chrome extension >>
head scratch re "HMP Chrome extension"
FWIW ~

 

@bjm_

You're right, the communication between HMPA and Sandboxie is not the problem - this works fine on my system - I think it is the way of use from Sandboxie. The file hmpalert-test.exe in the sandbox and the reaction from HMPA is the evidence. Also its a problem if you writing a code which looks/works like a worm etc. for HMPA and start a review in the sandbox. As long there is no stop protection option I think the really good tool HMPA is just not for everybody.

The next point is not my problem, but I think that the way of classification "browser", "office tool" if you add a new software is not awesome. Acrobat Pro is assigned to the office tools, but you can build a PDF from a website and @ this moment it works like a browser

 

Several posts all confirming no problems but in different environments, e.g Win XP, W7, W8.1, W10 and with different security software etc,
can be very helpful for the developer!

 

I presume Thunderbird should be added with template Office?

 

Unless things have changed very recently, there are only three real templates, Other which covers Exploit Mitigation plus Keystroke Encryption, Browsers which adds Safe Browsing and then there are the rest, which are exactly the same and only provide Exploit Mitigation.

Media, Office and Plugins are exactly the same.

 

Ahh, Thanks. Had no notion #9179 referred to Test Tool sandbox'd.

 

The problem is a conflict with the exploit mitigations for Chrome used by HMP.A. If you remove the mitigations for Chrome only, the error messages go away. No need to uninstall HMP.A completely...

 

I believe so. I have added my email clients using the "Office" template.

 

Point taken @L10090 and @Hiltihome. I thought the brothers would assume that no news is good news and only need feedback if there is a problem that requires their attention.

 

Try to remove HitmanProAlert from Sandboxie compatibility list.

I'm running HMP.A 3.1.8.361 and Sandboxie 5.10

The versions you mentioned seem not to exist

 

Typo: 360 not 380.

 

nm I had to exclude the division for it to work long term

 

I just installed latest Sandboxie 5.11.3 beta
No issues with chrome, or any other software, I've tried, when compatibility template for Hitman Pro Alert is disabled in Sandboxie.
Tested on my office machine (see signature)

Check it out!

 

I don't recommend to remove mitigations for chrome, but disable compatibility template in Sandboxie, for HMP.A.

Removing mitigations for chrome does leave chrome unprotected, when ran outside Sandboxie. Not good!

 

Good luck breaking out of the Chrome sandbox ;-)

 

@HempOil and @all:
If you post good news, don't forget to mention your exact configuration, (OS, AV, AM and other relevant stuff) otherwise good news is worthless.
You may consider to put your configuration in your signature, like I do.

 

But doesn't that mean that only the error messages will be ignored while the conflict itself still exists?

 

That's not the point here.
Unprotected doesn't mean chrome is easy to exploit.

I pointed to the best solution (IMPO) to end issues with HMP.A and Sandboxie, that some users reported.

Let's wait, what the brothers do recommend.

 

I don't think so.
Compatibility template in Sandboxie was introduced for older versions of HMP.A

When both, Sandboxie and HMP.A, are ran without special template, both run like they where meant to.

Again: Let's wait for @erikloman and @markloman, to comment.

 

@Hiltihome
hmm, fair enough, i think.

 

Thats good advice Hiltihome, some of this Sandboxie Software compatibility settings are old, become obsolete and create problems instead of help. So, unticking this settings is a good test to do when some software is having issues with SBIE. If HMPA works good with SBIE for you without ticking the setting, keep it that way (Like you say below):

But, make sure HMPA is doing its thing in the sandbox. If it is, and I was using HMPA, I would keep the setting unchecked.

Note. I wouldn't be surprised if using the setting helps the compatibility between SBIE and HMPA in some computers and at the same time create problems in others. Or, they might help compatibility with some programs and in the same computer don't do nothing for other programs or create issues and unticking it fixes the issue.

So, we have to play with the Software compatibility setting sometimes. And if the setting helps compatibility for all programs but say Chrome, if they mess with Chrome. We can disable Software compatibility globally and apply it in individual sandboxes. Apply it in the sandboxes for the programs that the setting work good and leave the setting unchecked in dedicated sandbox were the setting create issues. HTH, you all.

Bo