HD Manager 15 suite - recovery media doesn't load

Discussion in 'Paragon Drive Backup Product Line' started by MrDLP, Mar 6, 2016.

  1. MrDLP

    MrDLP Registered Member

    Joined:
    Mar 6, 2016
    Posts:
    4
    I have tried both the linux and WinPE versions of recovery media. Neither will load properly. I made each on new Kinston USB sticks. The linux one boots and I am able to choose the different options but it gets to the point where there is an image of a disk drive on the screen and then hangs. The WinPE boots and starts loading but stops at a black screen and reboots. Completely useless!

    Asus Maximus VIII Hero board
    i7-6700K
    Asus Strix GTX-960
    Samsung EVO850 SSD
     
  2. wptski

    wptski Registered Member

    Joined:
    Nov 27, 2010
    Posts:
    564
    Location:
    USA
    I'd try to create one on a DVD-RW to see if that works.
     
  3. MrDLP

    MrDLP Registered Member

    Joined:
    Mar 6, 2016
    Posts:
    4
    I had to do a clean windows 7 install. Now the WinPE recovery on USB works ok but the Linux one still hangs. Shouldn't have to do it on a disc. The USB boots but just hangs when loading Linux. I would appreciate some support from Paragon please.
     
  4. wptski

    wptski Registered Member

    Joined:
    Nov 27, 2010
    Posts:
    564
    Location:
    USA
    The Linux version doesn't always work. This forum isn't monitored by Paragon although we do see maybe one that replies here once in a while. If you want Paragon support you have to open a support ticket at their site.
     
  5. MrDLP

    MrDLP Registered Member

    Joined:
    Mar 6, 2016
    Posts:
    4
    That's a little disappointing since the link that got me here from Paragon's web site is "Support Forum". That would suggest there might be supporto_O
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.