Avira

Discussion in 'other anti-virus software' started by JerryM, Apr 16, 2013.

  1. rookieman

    rookieman Registered Member

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    Yes it did.
     
  2. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    Could someone be so kind as to inform me what it takes to get a trial key for Avira Premium. I have installed Avira twice now, and got stuck with the free version. The first time I installed Avira with the only installer I could find on their site, and it only offered to install the free version. The second time I installed Avira with the premium installer (182,128 mbs), and it did not give me any option to activate Avira premium as a trial so i'm still stuck with the free vesion again. I'm really not liking Avira's new business practices so far. I could have easily downloaded Kaspesky, or any other AV and not have to deal with this non sense.
     
  3. anon

    anon Registered Member

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    Thanks for the feedback.

    fyi: It's a known issue, the devs are working to fixing it.
     
  4. anon

    anon Registered Member

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    During the installation, select the 2nd option:
    "Test Product - Click here if you wish to apply for a test license to try out the product's full functionality"
    http://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/1767

     
    Last edited: Apr 28, 2015
  5. LocoSec

    LocoSec Registered Member

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    If you need some detailed information about your OTC (and licensing) we need this one as PM through Wilders.

    Best,

    Arthur
     
  6. rookieman

    rookieman Registered Member

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    It never updated for 2 days when I noticed it!!!!
     
  7. anon

    anon Registered Member

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    .... without any warning!
    I know.......
     
  8. aaa839

    aaa839 Registered Member

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    I must said
    I was completely angry first time when I hear the below decision
    What the ~ Snipped as per TOS ~ Avira are you doing?
    Today I receive a news about you are going to cancel the whole Chinese production line??(both simplifiled and traditional)
    What are you thinking about!?As an users for many years,I can't accept this decision
    Avira We are paying customer but we not a stupid!
    W T_ Going to cancel it?I know you now partner with Qihoo,Tencent,Baidu etc.
    ,and Anthony Chen was the one who should make this trouble.And He must the responsible for this situation!
    You earn a lot money by solding your engine for them.Now it means we want to use Avira in Chinese support use The OEM From CHINA!?
    Almost all of us including user from Hong Kong,Taiwan,And China don't want to used them.we don't trust it
    So if you thinking like that,why you don't you need to keep the avira products,just discontinue and selling the engine for OEM.that all!
    I don't see any reason should cancel providing Chinese traditional version of Avira
    Why you force us and push us for them.We paying for your products because we trust your protection and services.
    But now,horrible services and we just like betray by Yours Avira!
    I must says anyone should not paying for avira anymore!even you are
    And I would change all my fds antivirus from avira to other free solution like avast or AVG
    You just making us angry and angry.you just push yourself in the hell of fire.
    ,then you want force all Asian users use the Chinese software
    Are you mad!?Did you know how many users in Asia using
    Including Hong Kong, Taiwan and China.Just an example on your android security in google play store,Many users request about the chinese traditional support!But you didn't hear it and keeping your eyes and ears closed!
    Who do this decision should be fired!
    We just want one answer,takeback this decision and continue providing the chinese traditional support

    The Original Caption from your team!
    I didn't edit it!
    http://i.imgbox.com/dLBVwJ7m.jpg
     
    Last edited by a moderator: Apr 29, 2015
  9. anon

    anon Registered Member

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    1) Daniel, is it so difficult to use the English version? I don't think so.......
    I'm talking just for you, not for the whole Chinese nation.
    Anyway, if that decision bothers you so much, the best solution is to try another AV which comply with your needs, imo.
    ------------
    2) Is it necessary to remind you that Avira is a product and you are just a customer?
     
    Last edited: Apr 29, 2015
  10. aaa839

    aaa839 Registered Member

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    If that decision bother me anyway,I will not keep on talking so much at here.
    For me I'm using English as well(for test case) too,I have no problem for using Chinese Traditional or English
    However,you can't expect anyone who are known English very well just like an native person
    ,compare with the community in Asian,HK,TW,CHN.those users were not small among.

    Even they said not provide,
    the Avira official website still have it's Row(except from America/Europe)site.
    They have not take it away,
    the localization version can still be downloaded,but it was tricky to find out
    "Someone" create this confusion and misinform other users.
    Also all Avira partner which located in Asia still selling the avira production in their local market.
    How could they giving any respond for the customer?
    Asian users still could buying the localization version of avira.
    Didn't provide=Official site still have it,All partner still selling it
    whats an amazing logicial.

    Did it make sense?Just an example,if one day Avira discontinue all language except German.
    Can you still said that so "loud"?
    If the decision make a trouble,it must stop! not keep going,you just let more failure
     
    Last edited: Apr 29, 2015
  11. Matthias

    Matthias Registered Member

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    Hello,

    I do not know yet how this statement happened but the good news is: the statement is wrong!

    Avira did not (and does not plan to) cancel Chinese language support for the Windows AV.

    Maybe there was a confusion with the fact that Avira does cancel the Korean version.

    Best regards,
    Matthias
     
  12. aaa839

    aaa839 Registered Member

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    Thank you Matthias,you solved the confusion and misinform for other users
    I'm appreciate your help,I'm sorry about my rude words at the above reply

    I think I could provide something
    I must said the above statement has come from two source
    one is @AskAvira twitter.
    another was Avira Official Facebook Fan page.
    The statement was come from them

    I must said you need to told to the administrator confirm the answer is right or wrong before they reply it
    And Avira should concern about the news when they answering our question on social networks.

    However one question isn't solve yet.There were no visible download option/page in Chinese Traditional of Avira Official Site.will you make an download page like the English One of Avira Official Site
     
    Last edited: Apr 29, 2015
  13. Cmhelper

    Cmhelper Registered Member

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    Hello aaa839,

    Some different things have been mixed up here, let me explain the current situation to you.

    Avira offers currently direct support in DE, EN, FR, IT, ES and PT-BR.
    The Avira products Antivirus Free and Pro 2015 are available in far more languages, including Japanese and Chinese.
    Just select the Avira Free or Pro product from the download page and switch to the desired language on the bottom of the page.

    http://www.avira.com/en/download/product/avira-free-antivirus
    http://www.avira.com/en/download/product/avira-antivirus-pro

    Now you will receive the correct full installer as download. We check for improvements of the website for a better user experience for the different languages.

    The responsible colleagues of the previous wrong statement on Facebook and Twitter will be informed. Sorry for the confusion!
     
    Last edited: Apr 29, 2015
  14. aaa839

    aaa839 Registered Member

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    Thank you Toni :D
    fast Action! Great!
    I hope it will not happen again in any future question
    I suggest would it create a download page which is for other languages(ROW)(same layout as English/German one),it would be more user friendly.because we don't need to click on the switch language button every-time, when we need to download the product
     
  15. Cmhelper

    Cmhelper Registered Member

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    You are welcome :)

    PS: I'm Stefan... but doesn't matter. Toni, Arthur and me synchronized us for the communication and proceeding :thumb:
     
  16. aaa839

    aaa839 Registered Member

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    OMG,I messy up the name. :cool:
    anyway,Thank you Stefan and all of you who are working in Avira :D
     
  17. greyowl

    greyowl Registered Member

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    I am considering using Avira Free, however I am concerned about the web protection.

    Do you think that the web protection is adequate if I use the Avira Browser Safety extension with Firefox with Avira Free?
     
  18. siketa

    siketa Registered Member

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  19. oliverjia

    oliverjia Registered Member

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    Web protection is non-essential. Real-time protection, which the free version has, will catch anything that will be caught by the web protection, as soon as they hit your Temp Internet folder. I use Avira free and never worried about web protection.
     
  20. greyowl

    greyowl Registered Member

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    Thanks for the information, oliverjia.

    I have been hearing lots of concern about malicious websites with danger scripts, etc. So, I won't need to be concerned about this?

    Do you use the new extention Avira Browser Safety for Firefox? What is your view on this?
     
  21. anon

    anon Registered Member

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    ...... such "non-essential" so you have to pay in order to get it.
    ...... such "non-essential" so it's included in the version which is always used in AV-C & AV-T various tests.
     
    Last edited: Apr 30, 2015
  22. oliverjia

    oliverjia Registered Member

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    you are very welcome, however as anon pointed out, it would be best to have web protection. So my "non-essential" comment is only my view, others may have different opinions.
    For website script etc, I rely on not only AV shied, but also other protection such as Limited User account, EMET etc as indicated in my signature. In my view, as long as any website/script need to download a payload into your temp internet folder on your HDD, avira free real-time protection can intercept that and you'll be protected.
    Now there are rare "memory only" malware which does not download anything onto your PC while can still attach your memory. In this case I guess web-protection could be of some help.
     
  23. greyowl

    greyowl Registered Member

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    Thank you for this clarification.
    What about the Avira Browser Safety extension for Firefox? Does it provide any real benefit or just slow down the browser?
     
  24. Cutting_Edgetech

    Cutting_Edgetech Registered Member

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    Thank you! I was not given an option to test the product unless I overlooked it somehow, and I always pay close attention when installing anything on my computer. I always use the custom install to avoid installing unwanted software. I guess I will have to apply for a test license. I would become a beta tester for them again, but I just don't have the time right now.
     
  25. oliverjia

    oliverjia Registered Member

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    Sorry have no experience using it. I generally don't install any browser addons. Again my view is that the real time protection module could be good enough for general malware.
     
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