Webroot SecureAnywhere Discussion & Update Thread

Discussion in 'other anti-virus software' started by Triple Helix, Jun 6, 2014.

  1. clubhouse1

    clubhouse1 Registered Member

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    Fair enough. You have to wonder though...Webroot downloads the software and allows it to install uninterrupted as it found nothing suspicious or dangerous about it, yes?....However it will block you from pasting a serial into the same "safe" software...Something not quiet right in my view. Anyway, that said I'm done on this and thank you all for the replies.
     
  2. Mortal Raptor

    Mortal Raptor Banned

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    wow, never experienced that myself when I used it. Was this a recent implementation or what? who's great idea was this at the Webroot team? probably the same guy sitting behind the webroot filter blocking every legit website out there.
     
  3. simmersK00L

    simmersK00L Registered Member

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    Of course when I installed wrsa on macbook, I wasn't aware of problems or permissions issues. Recently, I've seen many big name av vendors offer mac protection, eset for one, and several others too. I'm not saying they're better, just that more options if you think you need av on mac. depends who you ask :shifty:
     
  4. Mortal Raptor

    Mortal Raptor Banned

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    well with the slow rise of viruses on the Mac, it was time for the AV industry to step in :)
     
  5. Baldrick

    Baldrick Registered Member

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    Oh, please...that feature has been in place for a long, long time with little or no change to it.

    If one bothers to read the help text it is clear how it works and when it applies...and it is an excellent feature IMHO. I have had to allow a few apps to have access to personal or sensitive data...it take next to know time and at least one knows that no one who should not is going to get hold of it whilst one copies and pastes it, etc.

    Baldrick
     
  6. Mortal Raptor

    Mortal Raptor Banned

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    preventing a user from copy/pasting his serial into apps is a feature?? riiiight....
     
  7. simmersK00L

    simmersK00L Registered Member

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    ...yes, and wrsa was also popping up with false+ on mac, but at least it seems to fully close when I manually exit wrsa on mac. so far too busy this weekend to try the mac safe mode uninstall. maybe tonight. I'm not intending to bash wrsa, I ran it for maybe 3 years on xp and had very few false+ and no malware (but yes was usually running another av too) but don't understand webroot's failure to provide a true uninstaller when normal means don't work. I ran an eset_sysinspector yesterday and iirc it was no longer finding webroot modules running after I had run the WRupgradetool in safe mode on xp. So I think that was a win security center snafu that got fixed in safe mode even if that tool is not supposed to uninstall wrsa v8, maybe I'll get lucky with safe mode in mac? but if that's the answer, not anything webroot support told me.
     
  8. Mortal Raptor

    Mortal Raptor Banned

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    please let us know your findings when you have time

    thanks ;)
     
  9. asr

    asr Registered Member

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  10. asr

    asr Registered Member

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    Mortal:
    Your entitled to your opinion like everyone else, but your frustration and venting serves no purpose. You don't like WSA so be it....but if you can't say something constructive about WSA why bother bashing it. Take it somewhere else.
     
  11. Mortal Raptor

    Mortal Raptor Banned

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    Ah I didn't mean to post it so large this forum for some reason when I copy/paste text that has links puts it in large font. I'll edit that
     
  12. clubhouse1

    clubhouse1 Registered Member

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    I know I said I was out but, you do see the inevitable flaw in your statement?....The AV has already said that the software is safe ie: It didn't flag up a warning during the download or any during installation...Exactly why do I need to make it a trusted application so I can add the serial details?...It doesn't make sense does it?...Its like saying...Okay, the software is fine but are you sure you want to add a serial number or whatever, you do realise that it could be a security risk...It has nothing to do with data sensitivity in this case...Don't be so patronising.


    And I don't need to use their forum to point out this ridiculous problem.
     
  13. Muddy3

    Muddy3 Registered Member

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    This is a copy and paste of Neil Rubenking's October 2013 review of Webroot: http://www.pcmag.com/article2/0,2817,2425546,00.asp

    The site appears to be one that recommends different AVs according to their perceived strengths: http://hdvconnect.com/blog/antivirus-internet-security/webroot-secureanywhere-antivirus.html Whether one agrees or disagrees with their conclusions is of course completely up to the individual reader!
     
  14. Mortal Raptor

    Mortal Raptor Banned

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    Firstly, I wouldn't even bother reading any review made my PC Mag or the likes..... Secondly, the fact the Webroot doesn't get involved in tests for AVC or AV-TEST tells me enough.....

    and....

    2nd link not working:

    2015-04-13_143339.png
     
  15. clubhouse1

    clubhouse1 Registered Member

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    I could load both..I scan read the reviews not being overly interested in pcmags opinions....One thing I did immediately notice was the remarkable similarity at the start of the reviews...

    pcmag


    "Webroot's installer is famously tiny; it would fit on a 3.5" diskette, if you could find one. The installed program is hardly bigger. Launch the installer, insert your keycode, click a button, and it's off to the races.
    The actual installation of the program itself is done in a flash. The installer goes on to perform a number of other tasks. Webroot claims compatibility with virtually every other antivirus, but it does check for incompatible software. It analyzes installed applications, optimizes its configuration for your particular system, and establishes a "system baseline" for reference. Most importantly, it runs a full scan.
    The average antivirus takes about 30 minutes to scan my standard clean test system. Webroot does the job in less than five minutes. Installing Webroot and running that scan takes less time than simply installing and updating most antivirus products."

    HDVconnect




    "Webroot's installer is famously tiny; it would fit on a 3.5" diskette, if you could find one. The installed program is hardly bigger. Launch the installer, insert your keycode, click a button, and it's off to the races.
    The actual installation of the program itself is done in a flash. The installer goes on to perform a number of other tasks. Webroot claims compatibility with virtually every other antivirus, but it does check for incompatible software. It analyzes installed applications, optimizes its configuration for your particular system, and establishes a "system baseline" for reference. Most importantly, it runs a full scan.
    The average antivirus takes about 30 minutes to scan my standard clean test system. Webroot does the job in less than five minutes. Installing Webroot and running that scan takes less time than simply installing and updating most antivirus products."
     
  16. Muddy3

    Muddy3 Registered Member

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    No. Most AV products classify programmes into Good and Bad. This means that unknown malwares can attack your machine until they are classified as Bad.

    Webroot has a third classification: Unknown. These programmes are allowed to run but are watched like a hawk. That is why the rollback function exists. Activity by unknown programmes is logged until they are classified as Good or Bad. They have limited rights so, for example, they cannot steal data from another programme.

    This I believe is where Identity Protection comes in. Somebody more knowledgeable than me will be able to explain to you why this would mean that you cannot copy and paste serial details.

     
  17. stapp

    stapp Global Moderator

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    A couple of posts removed.

    Don't rehash old grievances in this thread as they will be removed.

    Keep the discussion about WSA and not forum members.
     
  18. clubhouse1

    clubhouse1 Registered Member

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    I understand that most av's now watch all exe's for changes...My point stands, there is no valid reason for it to interfere with copy and paste of the serial....The argument that it could be used for data theft is invalid...That is why we have programs like ccleaner to remove sensitive information..That is not part of a av's job imho....Anyway, much like loved one's we only see the good and are usually blind to the bad...I think some of you here are testimony to that...Do not believe WSA is without fault, like all other softwares it is.
     
  19. Muddy3

    Muddy3 Registered Member

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    When did I say that?

    EDIT: I am painfully aware of Webroot's flaws. However, because of its unusual approach it is easy to misunderstand Webroot, and so misidentify where those flaws lie.
     
    Last edited: Apr 13, 2015
  20. Muddy3

    Muddy3 Registered Member

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    Not watching for changes. Rather, having a third classification: Unknown. Two different things.
     
  21. simmersK00L

    simmersK00L Registered Member

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    YES :D Safe mode did the trick! thankyou :thumb: (IIRC wrsa support never suggested that) I'll check out appcleaner.
     
  22. SSherjj

    SSherjj Registered Member

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    Great I'm very happy this worked out for you. Your more then welcome! I'm guessing Support wouldn't want to have the OP go into Safe mode and having things go arrie. Not sure but all is good now. Yes you will like appcleaner. Thanks for letting me know. I've been on my seat all weekend waiting for you to tell me...:isay:
     
  23. LowWaterMark

    LowWaterMark Administrator

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    Another post removed. stapp said it very well...

     
  24. Baldrick

    Baldrick Registered Member

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    Thank you, LowWaterMark...your call to order is much appreciated.
     
  25. Charyb

    Charyb Registered Member

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    Recent posts have raised my curiosity.

    1. Where is the link to the most recent removal instructions which includes the most recent uninstall utility?
    2. Where is the link to the most recent help file outside the gui?

    Google search leads to outdated information.

    Thanks
     
    Last edited: Apr 13, 2015
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