Avira

Discussion in 'other anti-virus software' started by JerryM, Apr 16, 2013.

  1. Cmhelper

    Cmhelper Registered Member

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    Hello zfactor,
    The old license have been replaced now, please check your inbox here :)
     
  2. Cmhelper

    Cmhelper Registered Member

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    Hello aaa839,

    Thank you for your open feedback. I like to share just a few thoughts from my personal POV as response.

    As a CEO, each day you have to make several decissions that influence more or less the future of a company. And it has to be always for the good of course to stay healthy. Switching to Avira Pro / Avira Server for Business + Online Essentials for Small Business Sized companies is one of them.

    Development has to make also important decissions because no ressource is endless available. So you can choose between security or performance. And on a certain point of optimization, the speed increasement comes to an end and you have to think about new technology.

    At least the Virus Lab and customer services (phone OR email) are also available on the weekend for DE and EN language.
     
  3. zfactor

    zfactor Registered Member

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    awesome!!! thank you so much!!! that is the customer service all at avira should have. please pass that on to your boss' i still never received any email response back after 2 emails before contacting you. and you took care of the issue. i do hope everyone at avira takes note.

    thank you again
     
  4. aaa839

    aaa839 Registered Member

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    customer services not available in weekend...
    I hope the developing would more smooth,less buggy,more faster than ever
    For the business ,according the feedback,is from my friends which sold many Avira business solution to many big company
    but he didn't quite think it was wise decision as development OE is not suitable for business environment.Old one AMC was still easy which can connection and management from server and clients
     
  5. zfactor

    zfactor Registered Member

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    But according to their web page phone support here in USA is 27\7
     
  6. Mortal Raptor

    Mortal Raptor Banned

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    take anything mentioned on their website with a grain of salt. Starting from the version number you are downloading of a product where you would probably end up with a newer version than what was mentioned on the site, to wrong timing of their support. Avira = the most unprofessional website manned by people who lack any sense of quality of what they publish.
     
  7. aaa839

    aaa839 Registered Member

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    customer services not available in weekend...
    I hope the developing would more smooth,less buggy,more faster than ever
    For the business ,according the feedback,is from my friends which sold many Avira business solution to many big company
    First when he hear this change,he already think it will just hurting to develop his current
    business environment,Most target

    was wise decision OE+AVPRO as business solution
    OE was target as Single/Personal User not business enviroment nor huge company with intra-net solution....
    Old One AMC is not a quite perfect tools but it was easily to distribute for all enterprise customer,the administrator can easy to management the whole networking for server and clients
    Attension: the following article was my personal experience and comment about Avira and myself,
    I'm not any Avira Staff and just having a little related to Avira itself

    Stefan or other staff member before scroll to watching,
    please forgive my "strongest" type words or attitude which may appear some time on the reply,
    due to Avira is my favorite anti-virus company

    Avira bring me an best image when I first hear from one of the Computer Magazine in Hong Kong
    which I'm still studying in High school Primary Form
    (pay attention when you try to think of Hong Kong Old educational system,It was following the UK-like system quite not the US type system
    because we were British Colony until 1997)

    When I was child,I love informantion and technology very much but lack with knowledge I"m always broken the system
    including software Windows 98,XP and hardware at that time,so I'm using a lot of AntiVirus
    Including Bitdefender 2008,Trend micro(98~2005),NOD32(At school,2.x~4.x),Norman Virus Control(5.x)
    AVG(6.0,7.1-7.5,:cool:,Lavasoft Ad-Aware(Norman Ad-Aware) 2006,Kaspersky IS (version 6.x-7.x),Panda Cloud(first shipping),Dr.Web CureIT and
    iObit AntiMalware(IMF,and previous Security 360,)Qihoo total Internet Security(6.0-7.0),Kingsoft emergency cleaner
    Arswp AntiMalware,Malwarebytes Anti-Malware.
    at that time I also partner with Trendmicro
    you could think how crazy it was when I am growing up and experience.
    Avira (7.0-15.x) is the longest AntiVirs ever
    because Avira it was free and have lowest system impact and high detection
    Back at my old time,I was quite easy to get infected with virus due to poor Internet surfing behavior
    My most memorible virus infection was the W32/Virut type of virus at that time which Avira still quite weakness on repairing Virut type virus
    I remeber I was using the Dr.Web CureIT to cure my windows,however it cannot be completely cleaned,So I using the kaspersky v6 to clean it
    only cureit and kaspersky can cure this type of virus completely at that time,After cleaning process,you should know,your windows has been modified due to hash not match,so finally I need to reinstall the whole computer

    Avira give me so many great experience and impressive,professional
    I hope you may not forget I have being an Avira Users since version 7 already(more than,8 years)
    Being an Avira Beta Center
    and Avira Community support in Avira support forum also current being an Partner(Avira Answer Platform)
    I'm proud of being Avira Certificated experts,don't hesitated to share with it.
    I didn't hesitated to recommend Avira to friends and others and share my experience,skill with my friends,
    Also most of the time I'm one of the activist promoter which was on Asian Market(most was antivirus discussion forum which same (Hong Kong,Taiwan,Somtime China)
    Also if your avira guys should know me
    As a friends,I put a lot of attension and more helpper in Avira
    I don't hesitated to talk about it in public or hiding something like that
    I'm always following the news of Avira,which could let me know How Avira was going on,

    As being an community support in Avira Support forum and experts current Avira Certificated experts
    I'm proude of being an Avira Certificated Experts and Community Support
    I have watch the company growing without any missing and hesitation about it
    You could says,I may know more than you think about.
    First of all I want to reply my previous reply
    The reason on why I would like to talk it in public that was quite serious and

    Just a little reminder how Avira dropped many which was great technology.
    Avira FireWall,Web Filter Corbin IBM(these technology was not outdated it was advanced!),ProActiv
    No technology was endless doesn't a reason for not improving!
    I would know did you take a survey ABOUT IT...
    Currently WinFW Control,OR Launcher too less function not useful,
    I suggested Avira could more enhancing on developing a little tools like Winfirewall control by binisoft(alexander)
    After One and Half years no more news!!!!!

    Customer services not available in weekend is about Avira Headquarter at Germany (I like ...
    according on my experience of Avira Support!
    Please forgive my following Passage may have any rudeness/harsh words,
    This was following by personal
    I must said Avira Support Department in US and Germany,it was so different,compare with DE/EN services provide quality
    (Support by Germany(headquater) has always provide an excellent services,
    they give me very useful answer eachtime, according my question,
    show up their professional skill and speed,Although I need to wait if there was weekend.

    I have using the telephone services(by skype)cause I didn't know how to call it from Hong Kong(the support data was outdated)
    The supporter was very kind and polite,I love their services and happy could contact with them :D
    US Team>For twitter yes they provide the best support,I
    ,but in E-mail
    give me the most impressive services ever
    but for US,I was not happy about it,just for recently I need to have some urgent situation about my retail ISS Licenses
    I sending the support e-mail in Avira Site in weekend 22/2 receive and non professional(out of topic!) e-mail after replying that,I have waited for more 5 days,but still no more reply about my license issues,So I send an e-mail again to info@avira.com,customerservices@avira.com,info.us@avira.com,but no one reply it for
    So I contact it from the facebook about my issues,and wait,still no more future responds finally they give an e-mail said want to phone call
    I would like to do,but the number was troll free but it start with 800 not original 852
    (in Hong Kong we need to use Roaming IDD was too expensive)
    I have tested the HK Troll free number(but that one was not available anymore and still exist on avira site as well as avira support info inside the Avira Android Security Pro Apps support Page
    Finally I found my friends for helping me to give another license which solved....

    That was my personal experience with Avira DE and Avira US....

    I hope the developing would more smooth,less buggy,more faster than ever
    For the business ,according the feedback,is from my friends which sold many Avira business solution to many big company
    First when he hear this change,he already think it will just hurting to develop his current business environment,
    Most of his target customer(which was a huge company) not want too much cloud and want to deploment internally....

    It wasn't wise decision as development OE is not suitable for business environment.
    Old One AMC was still easy which can connection and management from server and clients
     
    Last edited: Mar 11, 2015
  8. anon

    anon Registered Member

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    Changelog 15.0.9.496 beta (Update 9):
    One Installer for Free and Pro product
    On the fly upgrade and downgrade based on licenses used
     
  9. zfactor

    zfactor Registered Member

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    update 9 has crazy good detection here. its catching stuff (not sure why) the previous versions just skipped over. and now its also scanning by default sd cards, and usb sticks during its real time scan. it did not do that before at least for me. i have a sd card i use for testing with a bunch of malware on it and i used to be able to leave it in there and avira would detect upon trying to use the sd card but now its detecting everything on it just from letting it be in the sd card slot.
     
  10. anon

    anon Registered Member

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  11. Frank the Perv

    Frank the Perv Banned

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  12. anon

    anon Registered Member

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    :thumb:
    That's why I always use the Avira Antivirus Pro. ;)

    -----------------------
    :isay:
     
  13. Frank the Perv

    Frank the Perv Banned

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    LOL.... ok, very good.
     
  14. zfactor

    zfactor Registered Member

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    agreed i use the pro version and would never buy the internet security edition the way it is right now.
     
  15. Osaban

    Osaban Registered Member

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    I would never buy any internet security, but Rubenking has always been very critical of Avira. One can see that he is forcing himself to find negative aspects in his review. Avira's detection has been excellent in the last 2 years at the same level as Bitdefender and Kaspersky and he acknowledges that detection is 'good' with independent labs but near the 'bottom' in his own tests... The bottom (no pun intended) line is, should you trust Rubenking or the independent labs?
     
  16. JoeBlack40

    JoeBlack40 Registered Member

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    WTF is going on,i'm just tryin' to open Avira's settings...can't do that,it just opens that stupid pop up and that's all.Right click,Open Avira and nothing more.
     

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  17. anon

    anon Registered Member

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  18. JoeBlack40

    JoeBlack40 Registered Member

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  19. anon

    anon Registered Member

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    Just uninstall the crap (Avira Online Essentials) and install the plain AV (Avira Free Antivirus)

    http://www.avira.com/en/download/product/avira-free-antivirus
    Don't use the online installer (4 MB Version: 1.1.30.21727) which contains the Avira OE, download and run the offline installer =
    Avira Free Antivirus 14 Windows Feb 16, 2015 EXE 147 MB
    http://install.avira-update.com/package/wks_avira13/win32/en/pecl/avira_free_antivirus_en.exe
     
    Last edited by a moderator: Mar 14, 2015
  20. Macstorm

    Macstorm Registered Member

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    Don't worry about him, my friend.

    His case reminds me on that old man from the 60's praising his big old american car, swearing he would never use a more reliable and efficient small car coming from overseas.
     
  21. aaa839

    aaa839 Registered Member

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    All this review just for reference...
    Well well well,but some of his comments was quite interesting and could be discuss
    AntiSpam Module=>Avira Have it already for many years,it just retire last year=>We called"SPACE"
    Parental Control=>Avira Partner for IBM Proventia Web Filter(many years already) to provide this feature,but started from 2014 this gonna remove/retire from all entire products,except internet security 2013 edition,replace by Avira Social Network Protection(Soical Shield)<but this hard to use and got some false alam for myself)
    Expensive=>Hm...this quite interesting,because Avira have difference prices in different location,some location get special discount too,I'm not sure what "area" his talk about

    For me I would like to see when they will enhanced the useless Win firewall control
    Driver Base RootKit protection
    ...
    and solved the update problem disaster in China.New CDN in China available....
    (There were so much report by them which almost same comments,hard to update,update fail without using proxy,hosts)If you search it,you will be "OMG"."WTH" something like that.
     
    Last edited: Mar 14, 2015
  22. Vilmalith

    Vilmalith Registered Member

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    The offline installer installs OE as well.
     
  23. Osaban

    Osaban Registered Member

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    Now that you mentioned it, I have experienced in the last couple of weeks a spate of "update failures" for no apparent reason (I live in Seoul). Doing a manual update right after the update failure works perfectly well, and I never ever have internet connection problems...
     
  24. aaa839

    aaa839 Registered Member

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    that was Something error with unknown reason....
    but I guess it might the update 8 because this update started to push out last week,
    the updater got revised which bring more "Proxy" friendly support in some case.
    However,It might got difficult for some users to update(still not sure whats happening)
    I have seen some of those users report,most of them was failure due to the cross-upgrade(update 7 to 8 ).
    But it was hard to analysis,cause the error code was not same as old....
    no data or old case for reference
     
  25. anon

    anon Registered Member

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    1) Correct. But you can use the "Modify" option in order to uninstall OE later on:
    https://www.wilderssecurity.com/thre...old-notification-options.360244/#post-2341752
    https://www.wilderssecurity.com/thre...old-notification-options.360244/#post-2341760

    2)
    http://techdows.com/2014/10/avira-free-antivirus-2015-offers-browser-safety-extension.html


    3) How to Uninstall Avira Client installed by Avira Online Essentials in Windows?
    http://techdows.com/2014/01/uninstall-avira-client-installed-avira-online-essentials.html
    -----------------
    Please note that I'm using the Avira PRO, therefore I'm not sure if the above mentioned works or not.
     
    Last edited: Mar 15, 2015
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