The unofficial Shadow Defender Support Thread.

I first started using SD in 2014 with v1.3.0.457. I have upgraded with every new build and I never noticing any issues. I think the problems that appear depend on the computer configuration . I have Windows XP SP3 and I use Shadow Defender 1.4.0.578, Sandboxie 4.14, Look 'n' Stop firewall and WinPatrol Plus.
I had no problems so far.

Stelica

 

I would copy the video into a powered hdd 2.5" (new), because then I have to edit and render it with Adobe Premiere..... I don't think the video may be infected
...however, before copying it, I will definitely check with some anti-virus and anti-malware!!
But if you say that I can feel safe with SD..... then I use SD and I live happy!

 

One of the members on The Official Shadow Defender Forum was asking if anyone knew what files to exclude for Microsoft Security Essentials?
I'm not familiar with it and wondered if anyone here in the Unofficial Forum knows?

Patrick

 

Patrick,

There isn't any purpose in excluding AV updates (including MSE) - just let it do its thing, in and out of shadow mode.

Wendi

 

Thanks Wendi, I'll pass that information on

 

From sdmod's comments above..

; and

And, noting Tony's History of Releases is where the Track zero was shadowed, and after various "fixes" were introduced into the newer versions,then

I leaping to the assumption, on a new Win 7 installation, that version 519 [1.4.0.519] is as good a place to start with an installation of SD as any other, with least likelihood of encountering a problem.

And so it shall be..

cheers,
feandur

 

feandur
I'm using 1.4.0.519 every day in and out of Shadow Mode and I'm happy with it for my current configuration and system. When I've had the problems that I've described with other versions, people have often said, 'I'm not having a problem with it, it must be your config' That may be the case but I don't think so.
I'd be interested feandur, (when you try this version 1.4.0.519) on your opinion. If you do have any comment on it, I'd appreciate it if you could you say what your operating system is 32 or 64 86 64 or whatever.
I have just seen a member who is having a problem with hibernate/Easy Bcd in the current version 1.4.0.578 on my site, 'The Official Shadow Defender Forum'. Tony acknowledges a problem and says he will fix it in the next version. See here

Patrick

 

Patrick,

Although I'm using the latest SD build without conflicts/issues on W7x64 I would not question that the 'lost settings' issue you've experienced are real. Re the conflict which you mention and which Tony acknowledged, I believe it would exist with build 519 as well as all subsequent builds.

Wendi

 

Hi Wendi,
Yes it could well occur in all those versions. I just tacked it on to the end of my post because it is current and the member is using the latest Shadow Defender version and that Tony had acknowledged it and said that he would address it in the next version. I should have made it more clear the two issues are separate.

Patrick

 

I've noticed, since moving back to .519, coming out of Shadow Mode is beautiful. The desktop icons are in the same positions, no licence keys lost for Windows Firewall Control or Internet Download Manager. Also KeyPassX doesn't kick up a fuss about a corrupt database.

EDIT: Windows 7 Home Premium x64

 

marzametal:

That confirms it for me. I'm about to try it on Windows 7, 32bit. Running Emsisoft's EAM and DefenseWall Personal Firewall.

Will post later how it goes.

cheers,
feandur

 

+1 -- .519 has worked flawlessly for me.

 

Thanks TomAZ, it's good to get another vote of confidence...

feandur

 

I have used SD and IDM (Internet Download Manager) together for years in Windows 7 x64, always the latest version of each one, and have never had a problem with the license keys of IDM. AFAIK, IDM license key is stored in the Registry, so it seems that the reported problem would imply a change in some specific Registry keys, strange.

But I think it´s unrealistic to expect that a program like SD work perfectly with every configuration, every security app, and every combination of them. Expect problems occasionally.

 

Yes I agree with you and I am not trying to knock the newer versions. I can accept the odd minor glitch or conflict as long as it does not de-stabilize my system. My own focus has been on trying to identify a perceived underlying problem that manifests now and again as lost settings Windows and apps through different Operating systems and configs. The problem seems not to be consistant for everyone across the board, in that it shows up here and there and has a particular recognizable 'feel' to it (for me) when it occurs.
I may be wrong but I've always felt (as a layman) that it is a kernel level problem. That, (at times and for reasons unknown to me) apps and sometime Windows user settings are undermined at a fundamental level.
Apps that are affected are always things that run at that kernel level, like anti virus, password managers, things that run quite deep and user config settings for Windows at times can go to default.
This is no major gripe, ( I love Shadow Defender and will use it) just a 'conversation' that I would like to keep going, in the hope that the cause of these glitches will be identified, acknowledged and resolved.

Patrick

 

Yeah, doesn't help that 3rd party security apps like to load as services... inject themselves at kernel level.

One thing that intrigued me was the latest version/s of SD installed a weird looking Windows service. Instead of saying Shadow Defender or Defender Daemon, it looked like a CLSID, lots of numbers wrapped in { }...

 

That's strange because I'm running the latest version 1.4.0.578 and there are no SD services installed. The only SD process I have running is DefenderDaemon.exe, which runs as a normal process not a service and is optional.

DefenderDaemon.exe enables GUI access from the system tray icon but it can be shut down without impacting the virtualization when in Shadow Mode. AFAIK Shadow Mode disk sector redirection is handled by an upper filter device driver.

 

I see this service too under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\{0CBD4F48-3751-475D-BE88-4F271385B672}
ImagePath
C:\Program Files\Shadow Defender\Service.exe

 

I too am running the latest version on Win 7 x64 and have the registry entry and Service.

 

Confirm.
@pegr: as far as I know you are still on XP and the service should be there only on Win8.

 

Yes, I am on XP. Maybe on later versions of Windows, a service is needed. Any idea what the service is used for? What happens if you stop the service from running? Does it interfere with the virtualization or is the disk sector redirection still handled by an upper filter driver?

 

I think it has to do with the Windows 8 hilbernation issues, but I'm not really sure. Nevertheless Tony should consider to give this service a valid name like "Shadow Defender Service" the CLSID number as name is a little bit confusing.

 

Yes, it could be that and I agree the service should be given a more meaningful name.

 

Does anyone know if SD can be installed silently via setup from the command line?